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Holiday Inn Gent Expo by IHG

Property building

Property building

Photo of the whole room, Bedroom

Breakfast

Photo of the whole room, Bedroom

7.1Good

(1,920 Ratings)

"Everybody was really friendly and helpful. I always book this hotel when I have to attend FACTS. Everytime, it was a nice stay. Restaurant staff and rhe front office staff are always so helpful and ni..."

Verified guest

Don't miss out! Price and availability may change

7.1 / 10.0

Good(1,920 Ratings)

Hotel in Ghent

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Holiday Inn Gent Expo offers a location next to Flanders Expo and Ikea Ghent, providing a restaurant and a bar, a fitness center and free wired and wireless internet throughout the hotel.

Amenities at Holiday Inn Gent Expo by IHG

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Ghent

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.1Good

(1,920 Ratings)

"Everybody was really friendly and helpful. I always book this hotel when I have to attend FACTS. Everytime, it was a nice stay. Restaurant staff and rhe front office staff are always so helpful and ni..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.1 / 10.0

Good(1,920 Ratings)

Hotel in Ghent

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Ghent

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

About this hotel

Holiday Inn Gent Expo offers a location next to Flanders Expo and Ikea Ghent, providing a restaurant and a bar, a fitness center and free wired and wireless internet throughout the hotel.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.1 / 10.0

Good(1,920 Ratings)

100% verified reviews

9.0 / 10.0

i promise to came back again during November expo

breakfast was superb buffet its was fine

None everything was fine

3.0 / 10.0

Nice location. Friendly staff. Luxury room

The location is fantastic as a short walk to the tram stop which is free on a Sunday. The room was spacious and bed comfortable with 2 TVs. Fresh decorated room as was part of the renovated section of the hotel. The breakfast had a large selection of cold and hot items.

We booked a family room but we were given 2 separate rooms (a separate room for the 5yr and 11yr kids !!) - only half the hotel was renovated so they had no other family rooms (and the system had not been updated to reflect the room we had booked wasn't a family room anymore although the space in the room was massive and a sofabed would have fit with still enough room for the 2 coffee tables and 6 seats of chairs in the other half) so the kids slept on the floor with mattress and blankets for the 1 night we were there. The 2 other adults with us were given a room with no electric so had to be moved to another room.

8.0 / 10.0

Affordable and comfortable

A good hotel next to the FlanExpo. Comfortable room and great service

5.0 / 10.0

Disappointing, my friend used a walker, not user friendly for disability and bad lighting from tram to hotel .

Bar staff were very pleasant , the room was comfortable

From the tram to the hotel at night was bad lighting, the stairs there were no lights. Not disability friendly. The pathway was cut off by barriers. A shuttle bus back and forth to the city would have been more functional as other facilities have shuttle buses for free even if a booking every hour would have made a difference. People had been smoking in the lifts and the ash trays hadn’t been emptied. The smell was so bad. When food is being handled by staff , tongs and plastic gloves should be used for hygiene.

10.0 / 10.0

My favourite hotel

Everybody was really friendly and helpful. I always book this hotel when I have to attend FACTS. Everytime, it was a nice stay. Restaurant staff and rhe front office staff are always so helpful and nice.

1.0 / 10.0

Dirty room and bathroom, broken bed

Nothing

1.0 / 10.0

Not what I would expect after paying 140 for the night from an IHG Hotel.

place was a building site and room was in a really poor condition. Wall paper hanging off. Only one electrical socket that was pushed into the wall and unusable.

as above

6.0 / 10.0

Be aware

Not enough plug to charge phones and not have enough light working properly

6.0 / 10.0

Average

Parking was easy. Clean room

-Parking was easy but expensive. Close to daily parking price in the downtown. -Room was way older than what was displayed in the photos also smaller than my expectation. - navigation to the hotel was tricky in the EXPO loop

8.0 / 10.0

Brilliant location, lovely staff and tasty, well equipped breakfast. Would definitely visit again.

Great facilities and location with short tram ride to Gent. Very friendly and helpful staff.

8.0 / 10.0

Pleasant

Staff team were lovely

The room we stayed in was very out dated , it was still nice

7.0 / 10.0

Fantastic staff make up for room inconvenience

The staff were truly outstanding, super friendly, helpful, and proactive from check-in to check-out. Despite the hotel undergoing major renovations, it was surprisingly quiet with no construction noise. Breakfast was excellent, with a wide and fresh selection. We also appreciated the parking just outside and inside the parking barrier, which felt safe and was very convenient.

Our first and second room had mold in the bathroom, likely due to poor ventilation. The AC was not working in the first room, and the room faced an enclosed area, so there was no fresh air. We were moved to another room, but it faced the lake opening the window wasn’t an option because of mosquitoes.

4.0 / 10.0

Disappointing stay

The bed was comfy and air conditioning

Had to pay for parking even though it was a gravel unkept car park, very out dated decor everywhere except reception, shower was rubbish (kept going hot and cold and was not powerful at all), TV was of poor quality and kept going pixelated (wouldn't rescan to find the channels so some were lost) scaffolding everywhere so unable to open windows, very hard to find the actual hotel. Disappointing stay at a hotel chain we have enjoyed in the past.

9.0 / 10.0

Quiet & comfortable room with nice breakfast

Rooms are quiet, comfortable & selflessly clean. In room fridge is a plus. Nice variety for breakfast in spacious dining area

Air conditioning was noisy.

7.0 / 10.0

Basic but comfortable

Basic but comfy. Plenty of non height restricted parking. Clean room and ensuite bathroom.

Entrance on first floor, so if there is no parking up there you have to carry all your things from the ground floor car park up the stone steps.

2.0 / 10.0

I am deeply disappointed.

The only thing which was great was the staff. I thank each one of them for thier services.

The breakfast was very basic. the refill of finished food items was very bad. I was told multiple times that the bread was over and could not be refilled. I had booked an executive room. The room is old and the electricals dont work. There was an extension cord which was given to connect. Once you switch off the main switch, everything goes off. I paid 670 EUR for 3 nights + I paid extra for the breakfast. At this price, the facilities were really below average

7.0 / 10.0

Great location and parking

Breakfast room great and breakfast good

Perhaps better replenishment of items at breakfast

7.0 / 10.0

Good quality at sensible price

Clean family rooms, you know what you are getting with Holiday Inn

Gym was very basic and parking 15 euros

10.0 / 10.0

A great hotel to use as a base for exploring

The room was very comfortable, lovely breakfast and very helpful staff.

9.0 / 10.0

Perfect for one night stop over

Friendly and welcoming staff and very good food!

Good sized rooms however very dated and uncomfortable sofa bed

8.0 / 10.0

Nice hotel but a bit pricy for the quality.

Nice and clean. Good breakfast.

Machines at the gym were very old. I found the price a bit too high for this hotel.

6.0 / 10.0

Great location, friendly staff but with that everything is said.

The breakfast is ok for the price, staff is friendly and helpful. Location is very good if you need to be at the exhibition center.

Totally outdated hotel, needs renovation, the rooms are old, not very nice to stay but ok for one night.

4.0 / 10.0

Stuffy room

Good location beside the Expo and quick access to regular tram in to town. Large rooms and good shower/bath (A little moldy and used by the tap area).

Room was very hot and stuffy. (It was -1 degree outside) Windows could not be open to let in fresh air. The chiller on the AC was centrally turned off so I couldn't cool the room down. Complaint to staff went unactioned. No bottles of water in room - just expensive ones available behind reception. No egg options other than scrambled. Bizar white sausages.

7.0 / 10.0

Good chain hotel

Everything

Nothing that I can think of

8.0 / 10.0

Needs work......

The location next to the trams is ideal for visiting Gent, prices are OK.

Vegetarian selection at breakfast nearly Nonexistent and vegans appear to be a forgotten breed. Long term cleanliness in our room was questionable,dead mosquito in the curtain and corners in the bathroom have been holding dirt for some time ...needs a deep clean,we stripped our bed on the last morning to find old stains on the duvet,mattress protector and a pillow. There were teams from various European countries taking part in a hockey tournament staying in the hotel, some teams were courteous and respectful whilst others were arrogant and in need of a decent upbringing. The hotel did not make this known prior to our trip and upon arrival at breakfast we were directed to the dark dull far corners of the restaurant ,whilst the teams had the sunny atrium to enjoy. We have enjoyed this hotel for around eight years now an will stay again next year, I could have spoken to staff about these grievances but have found around the world that social media gets to the heart of a problem quicker, and not one person is at the centre of the complaint, just everyone missing the ball a little each day.

9.0 / 10.0

perfectly

very nice place .

5.0 / 10.0

poor value for money

Breakfast : Buffet, a bit meager, basic necessities available Room : Noisy, asked and received an other room, which was more outdated Parking : Free and sufficient space

Breakfast : Buffet, a bit meager, basic necessities available Room : Noisy, asked and received an other room, which was more outdated Restaurant : unpleasant noisy and poor dinner was served

7.0 / 10.0

Needs lot of improvement in terms of maintenance

Location, close to a Tram station, friendly and helpful staff

Old fashioned rooms, just a single Charging point. Refrigerator and intercom not working. Parking area looked in bad shape.

8.0 / 10.0

Good hotel for business trips or just for "sleeping"

Old building mainly for business trips, right next to IKEA, Rooms were ok, and Parking was included. A bit outside the city

9.0 / 10.0

Superb

Remove the carpet it make the room dark and corridor also it smells bad

Location

8.0 / 10.0

Convenient and comfortable

Good evening was lovely and staff very friendly

Larger evening menu and to have food available throughout the day.

4.0 / 10.0

Disappointing

Staff was very nice. Breakfast was good.

The room was like a sardine can. We reserved a family room. The family room was a standard room with a pull out couch bed, which was horribly uncomfortable. The fridge had standing water in the catch tray that had all kinds of sludge in it. Could, nor would I want to use it in that state. The shower had mold. The hair dryer did not work. The toilet paper roll was broke. Overall this room was in bad condition and not worth the associated cost. The location is very challenging to navigate, as you have to go around this crazy loop system. They charge parking for a dirt lot outside the hotel. I would never stay in this hotel again.

7.0 / 10.0

An okay-ish stay for the night

The rooms were spacious, the breakfast was delicious and the staff was really nice. Our kids loved the glass elevator.

The air conditioner was broken and dripping hence the carpet was soaking wet. There is basically no hot water unless you let the water run for about 15 minutes.