Spa Hotel Rich
Top rated by guests

8.2Excellent
(823 Ratings)
"I had a wonderful stay at this hotel! The staff was incredibly friendly and helpful, always making sure I had everything I needed. The room was clean, comfortable, and nicely decorated. I also really ..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Velingrad’s Spa Hotel Rich has an outdoor swimming pool with a children’s area. An indoor pool and hot tub are also available. A hairdresser, bar, gift shop, and a spa center with a sauna and sun beds are also on site.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.2Excellent
(823 Ratings)
"I had a wonderful stay at this hotel! The staff was incredibly friendly and helpful, always making sure I had everything I needed. The room was clean, comfortable, and nicely decorated. I also really ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
During a phone call asking them to check availability on booking, they asked me for 1000 BGN (about 500 €) on top of our reservation, claiming that the room we wanted was available, but it wasn't listed on the platform. We refused to reserve over the phone, they said they would check availability on booking, but they never updated it, we booked what was available in the end.
4.0 / 10.0
The location is great and the food is amazing. The grounds around a great for a morning walk..The massages they offer in the spa were good.
The staff is very unhappy and often argues in front of the guests. The place looks old and tired. As good as the food was at the tavern, there are three little dogs that belonged to the owner of the hotel or to someone from the upper management, dogs were super cute and always around but were roaming freely in the restaurant. One urinated under a table and no one did a thing about it. I wish I saw this my first night not the last and would have certainly dinned elsewhere.
Great walking trails around the hotel but littered with trash.
9.0 / 10.0
We were welcomed as soon as we arrived and given a welcome drink and explanation of facilities. Facilities were great. We needed more time to take full advantage. Unique room with round bed. Coffee facilities. Parking.
Our jacuzzi shot out dirty black stuff from the jets. Not sure if there are filters that needed to be cleaned. A bit off putting. The bed needs proper pillows not the round cushions that other people have used.
10.0 / 10.0
I had a wonderful stay at this hotel! The staff was incredibly friendly and helpful, always making sure I had everything I needed. The room was clean, comfortable, and nicely decorated. I also really appreciated the convenient location — close to everything but still peaceful and relaxing. Would definitely stay here again and highly recommend it to others!
4.0 / 10.0
The hotel is old and not recently renovated. The SPA center is small and not comfortable at all.
SPA centre.
10.0 / 10.0
The staff were, on the whole, very helpful, although it took some time to get the jacuzzi sorted out. Radoslav was cool. Nikol was great.
The information on the website made me think there was a private pool in the Gracia suite, but this actually referred to the jacuzzi.
5.0 / 10.0
The location and the park, which is also badly maintained like everything else.I'm sorry for the inherent wealth of the city.
The building is old and depreciated,dirty and expensive for the services they offer, the lifeguard on the beach is cynical and arrogant, the staff only care about the tip.I had expectations but was disappointed.
4.0 / 10.0
The SPA is small. The pool didn't meet our expectations. The Sauna was not as hot, as should be. The Steambath was under construction. Breakfast was relatively good. The room was nice, but not very clean, the spare sheets in the wardrobe were used! Bathroom a little worn.
The location, general spirit of the interior and the attention to the detail.
6.0 / 10.0
Cozy design, very helpful and friendly staff. The room was quite comfortable.
The hotel doesn't meet 5 star expectations. It needs some renovation throughout. The cold outside pool was also a disappointment.
8.0 / 10.0
The staff was really nice and helpful.
The indoor swimming pool was really small.
10.0 / 10.0
Style of the hotel and spa facilities!
Delicious food at restaurant!
Just one lift still busy.
10.0 / 10.0
Everything was perfect!
That we have to leave ahah.
7.0 / 10.0
Staff was friendly and bed was comfortable.
The interior is kitschy and the spa zone was smaller than expected.
2.0 / 10.0
The room was spacious and the bed was comfortable.
The building is very old and needs refurbishment badly. The decor of the reception and room are really old school.
The spa was not great. The sauna and steam room were filthy.
The restaurant was overpriced and the staff were not very friendly. The food was ok, but the starters came after the mains.
5.0 / 10.0
breakfast
Staff and food in the restaurants
10.0 / 10.0
Very we’ll come and clean hotel with very nice outdoor facilities for kids as well swimming pools outside and inside the hotel, including great breakfast!
A bit disappointed in GYM facilities watt close Sunday.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Spa Hotel Rich. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Spa Hotel Rich pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Spa Hotel Rich?
We found 4 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, and concierge services.
