Hotel Arte SPA & Park
Top rated by guests





9.2Outstanding
(3,233 Ratings)
"The hotel is fabulos , the food delicious and the spa is wonderful."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Offering all-year round free spa facilities and an indoor pool connected to a small outdoor pool and tubs, Hotel Arte SPA & Park is located in Velingrad. The hotel has a hot spring bath and hot tub, and guests can enjoy a meal at the restaurant.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Spa bath
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.2Outstanding
(3,233 Ratings)
"The hotel is fabulos , the food delicious and the spa is wonderful."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The hotel is fabulos , the food delicious and the spa is wonderful.
Am ales să stăm prea puțin.
6.0 / 10.0
It was clean and staff was very polite. The food was quite good and there was lots of variety.
The property does not seem to be well maintained. Each time we stay in Arte, it looks to be more and more worn out. There were a lot of children, so it’s not the best place if you are looking to relax and have some peaceful moments.
10.0 / 10.0
Breakfast was lovely with everything you could possibly imagine. Dinner as well.
Everything was excellent, maybe just one thing - I didn't like there were chips and other packets in our room and I do not like my kids eating them.
10.0 / 10.0
Great hotel, with great atmosphere. Very friendly and helpful staff. The Spa is fantastic and the food super delicious.
10.0 / 10.0
Such an amazing hotel! Very modern and surrounded by nature! Such a great spa facilities - you have all you need there! Worth visiting!
everything was great
9.0 / 10.0
The food was delicious and staff were friendly, considerate and helpful. I was alone with my 7 month old and I appreciated how accessible everything was for a buggy.
10.0 / 10.0
Het eten en de faciliteiten.
They have to do an effort to translate in English for a 5 star hotel
10.0 / 10.0
The hotel is very clean and spacious.
Everything was ok.
8.0 / 10.0
Food was superb. SPA facilities were pretty good and diverse.
This place is oriented A LOT toward families with kids (tons of children activities during the morning/day/evening). This is useful to know for groups WITHOUT kids as well :) There is a kids play room that is camera monitored and one channel on the room TV displayed the play room.
Amenities are well taken care of! Lifeguard noticed a loose tile on the outside pool, immediately called maintenance and tile was fixed within minutes. This simple repair would have taken some places years to do.
Lifeguards measured water temperature every morning.
Did I mentioned the food was exceptionally good, both for breakfast and dinner?
No bedside table on the right side of the bed.
It is a 5-star hotel, but the parking is a dirty patch of plowed field. It should have been monitored, but "sometimes" it is not. The staff involved us in a play of car tetris due to a bunch of cars not being "parked correctly". Well, there are no parking spots marked, so who would have guessed...
Hotel is located outside the town and walking to city center is about 1-2km through a hot wilderness construction places.
Speaking of construction places - this was also our room view.
10.0 / 10.0
Room was great, food was amazing. SPA and pool clean. I highly recommend.
All was good, only the sofa we had as second bed was a bit harder and the hair dryer in the bathroom was wicker and unable to work more than 10 minutes at a time
10.0 / 10.0
I had a fantastic stay at this hotel! The rooms were very clean and comfortable, with cozy beds and wonderful nature views.
The spa area was good – it featured a nice pool and different saunas.
The food was excellent – both breakfast and dinner were delicious, with a wide variety of dishes to choose from. Everything was fresh and well-prepared.
Overall, I highly recommend this hotel for anyone looking for a peaceful and enjoyable stay!
Everything was good.
8.0 / 10.0
Nice pool, good breakfast, great spa treatments
Bed and pillows not comfortable.
Bathroom towels very thin. No tissues in the bathroom.
Property full with kids.
10.0 / 10.0
Food is excellent, spa services are great too. Rooms are very good - clean and warm. You also get some coffee shots for free as a welcome gift
nothing to mention here
10.0 / 10.0
Very kind service. Clean and warm rooms. Food in breakfast and dinner was perfect. Rich choice and tasty food.
10.0 / 10.0
- Very good value for the price
- Food is very good, tasty and well cooked
- Spa area is amazing, clean and comfy
- Room is spacious and cosy
- Staff is responsive and polite
- Gym opens afer 09:00AM, it may be late for some, which are used to workout early in the morning, like me :)
- The alcohol is little overpriced
10.0 / 10.0
We have stayed at Arte Spa and Park a number of times and we are always just so impressed! The quality of service, the exceptional Spa service as well as the comfortable room and fantastic dining all combine to make for an incredibly memorable experience!
Our only issue with Arte is the fact that so many guests choose to smoke around the outdoor thermal pools. For those like myself who have an allergy to cigarette smoke or those who simply don’t smoke, this can be very unpleasant. It could be resolved though by creating a separate outdoor smoking area which would allow for those enjoying the pools to breathe fresh air!
5.0 / 10.0
The room and food were nice
The hotel was fulll of kids, but there was nobody fro the personnel to put some control in place. Trolleys in the middle of the only passing walk to the elevators for hours, kids and adults jumping in the adults's swimming pool and yelling in the spa, families staying at the only 3 jakuzzis for 2-3 or more hours. We went to relax, but we came back more nervous than when arrived. No way to relax with 100 kids and their parents yeeling and doing whatever they want with no thought of the other guests whatsoever.
5.0 / 10.0
The only thing that's worth the money is the Spa center - it is big, with a lot of different pools, saunas, baths. Apart from that, the food was ok, but one could expect more from a 5-star location.
You pay a high price for a mediocre hotel, with mediocre service, built with low-quality materials. The waiters didn't speak any languages other than Bulgarian; there was no free water for dinner (I understand paying for soft drinks and alcohol, but for water, come on...); the rooms were NOT sound-proof (we could hear how the guest in the next room was yawning?!?); the beautiful view from the room was blocked by the construction of some villas, part of the whole complex.
10.0 / 10.0
The hotel and the staff are amazing. Everything was very well arranged. Very special praises to the guy who is making the pancakes- he’s an incredible artist who can make pancakes of any shape - from panda to football stadium.
7.0 / 10.0
Great SPA facilities and service. Food was also good for most part.
Construction all around the hotel. Your view is blocked by a bunch of ugly concrete construction sites. Guys, nature is your biggest asset. Don’t destroy it!
9.0 / 10.0
The food is good, the refurbished kids playroom is really nice.
There used to be a greater variety at breakfast before, and I feel the ratio value-for-your-money has gone down since our last visit.
6.0 / 10.0
Warm
Overcrowded, esp. restaurant and SPA
10.0 / 10.0
Good situated, clean, well organised activities, excellent food and services.
NA
10.0 / 10.0
Friendly and professional staff, attentive to our needs. food amazing. many saunas. we got also apartment upgraded after 2 days, that was not expected to be specially in the Christmas time. Thanks again for that.
the pool too crowdy, pool too small for huge amount of people, sometimes we did not have space even to move inside pool..
8.0 / 10.0
The stuff was nice, especially in the restaurant. Food was very good, perfect variety. We enjoyed the outdoor pool.
The room was really small (no balcony) and needs renovation.
There was no kettle no spoon no cup to make a tea at least. No coffee or tea in the room, but too much mini bar junk food.
9.0 / 10.0
You should have someone at the kids club the whole day who cam gard the children,
For 5 starrs hotel is a must
9.0 / 10.0
Great place to stay. Very lean, food was very good, pools were great and I would definitely recommend it.
The Receptionists could be a bit more focused.
10.0 / 10.0
Everything. Really family friendly and service oriented
Costs went up by 20% compared to last year
9.0 / 10.0
I had an amazing stay at ARTE spa hotel. Top-notch spa, perfect location, and friendly staff. Highly recommend!
Food could be less repetitive.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Arte SPA & Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Arte SPA & Park. Enjoy the water!
Is Hotel Arte SPA & Park pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Arte SPA & Park?
We found 38 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
