Royal Spa Hotel
Top rated by guests





8.0Excellent
(2,138 Ratings)
"The hotel is great, clear and lovely. We liked the spa, staff was helpful. I recommend.
The breakfast and dinner are great
We had a problem in the room and within minutes someone came and fixed it."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Boasting a total of 8 indoor and outdoor pools, Royal Spa Hotel is located in Chepino area in Velingrad. Guests can pamper themselves at the wellness center, including a hot tub, sauna, hammam and a fitness center free of charge.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.0Excellent
(2,138 Ratings)
"The hotel is great, clear and lovely. We liked the spa, staff was helpful. I recommend.
The breakfast and dinner are great
We had a problem in the room and within minutes someone came and fixed it."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
It was a great place to be. We were celebrating our dad’s 70th birthday and it was just the right place to be with 4 small grandkids. The facilities were just great. The spa and the food were top too.
Small downside, it was too hot in the rooms, however the staff were helpful and they have managed to turn the temp down.
4.0 / 10.0
Pictures from the advertising!
Once i saw the guests and some of the staff i knew it won't be a nice stay! It wasn't.
Ac not working!
Room was kind of dusty :(
Billiards tokens which i didn't use, they refused to refund..
6.0 / 10.0
The SPA center was very nice as it had a variety of different facilities and pools which seemed enough even at times when the hotel was at full capacity.
The rooms are outdated, especially the bathrooms need urgent renovations. It is often loud and you can hear people in other rooms or through the corridors because the rooms are not properly sound proof.
10.0 / 10.0
The hotel is great, clear and lovely. We liked the spa, staff was helpful. I recommend.
The breakfast and dinner are great
We had a problem in the room and within minutes someone came and fixed it.
Please add non dairy milk to the breakfast and gluten free breads.
5.0 / 10.0
The personal was nice and polite. The food was good.
The rooms were old and a bit dirty. The door of the bathroom was not being able to close. The spa was really dirty.
8.0 / 10.0
The spa facilities are wonderful.
We had to change rooms with a single person in our party due to this hotel, not being suitable for people with mobility problems which my wife suffers from.
There is only a lift in one part of the building and the deluxe double we had booked was not in that part with lots of steps and corridors to negotiate to access.
Both rooms were great but a small double was a struggle for us to stay in for a week.
It's a great hotel if you are mobile, if not it is a struggle
The restaurant is good with a good choice for Breakfast and dinner.
Not much
But it is not suitable for people with mobility issues
10.0 / 10.0
amazing spa with a lot of options, hotel was nice and cozy, I really liked the fact that the lights in the restaurant, lobby and lobby bar were slightly dimmed and not super bright, made the whole hotel feel super cozy and warm. The food was absolutely amazing, I was impressed by the quality and quantity
everything was great, liked it all
3.0 / 10.0
crowded with people who lack basic hygiene habits. pretty nasty. there were nasty things swimming in the pools. the room was not good for “luxury “and my robe was torn.
10.0 / 10.0
Great spa facilities, great breakfast, quiet rooms
10.0 / 10.0
The staff are exceptionally friendly. Everything is organised perfectly. There are meany facilities and a lot to do in the SPA area.
The outside pools weren’t cleaned often, which resulted in many small pieces floating in the water.
5.0 / 10.0
- breakfast
- the state of the facilities does not correspond to the money(140 euros per night). the feeling is that it is somehow outdated, dark and not maintained in full.
- part of the personal is really polite and professional, but there were cases in which this was exactly the opposite, and I even needed to explain to foreign people that it is not usual for the Bulgarians to be rough. if someone has difficult day
it is a professional obligation to hide it in front of the customers
- it should have bigger dedicated parking ( not in some muddy street looking for parking spaces )
9.0 / 10.0
SPA area was pretty spacious and rich of different amenities. The hotel has everything required within it ensuring a good stay.
9.0 / 10.0
SPA zone is generous and I love that I can spend time in multiple pools and sauna.
Also the personal (reception, bar, room) is pleasant.
I appreciate that in the bar area they discontinued using coffee/chocolate aroma.
I have been more than 6 times at this hotel and I can observe that during each breakfast, the available plates (to collect food) are more or less dirty (ex. nuttela). This creates a dislike feeling about having breakfast, dinner etc in the hotel.
The room and bathroom light intensity is very low; so each time I use the phone light to shave myself.
9.0 / 10.0
absolutely cool spa center
nothing
10.0 / 10.0
everything, it's just luxury, beautiful, people are nice..I even got in a car accident at the parking lot and people instantly helped me.
I don't think there is something I didn't like
8.0 / 10.0
The SPA facilities are plenty to choose from. There are enough sun chairs for everyone. The staff are very friendly and helpful. The food is varied and tasty.
The hotel needs renovation. It’s a bit worn out. Our last visit was a couple of years ago and I can tell the difference.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Royal Spa Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Royal Spa Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Royal Spa Hotel?
We found 1 amenities for this rental. This includes , and business facilities.
