Hilton Brussels Grand Place





7.9Good
(2,288 Ratings)
"Excellent personal! Friendly, kind always happy to help out."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
In the heart of the historic city center of Brussels, right in front of Brussels Central Station, Hilton Brussels Grand Place is ideally located between the Grand Place and the Square Meeting & Convention Center.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(2,288 Ratings)
"Excellent personal! Friendly, kind always happy to help out."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Excellent personal! Friendly, kind always happy to help out.
There is no personal who helps with the language…
9.0 / 10.0
Fantastic location across from Central Train Station and close to Grand Place
Restaurant was closed on Sunday
9.0 / 10.0
As this was an extra night booked separately from a preceding work stay, we asked if it was possible to stay in the same room instead of having too switch rooms when switching from one booking to the next. While this has always been possible on previous stays here, it unfortunately did not work out this time. However, when we got down to the reception on the day of the switch, Alain and Sara was very happy to announce that they had a arranged something for us to make up for the inconvenience. They gave us new key cards and a room number on the top floor while not spoiling the surprise of which room it was. While it was clear at this point that we would have been upgraded to a suite, we were still very surprised indeed when we saw that we had been given the Presidential suite.
The King rooms have always been quite comfortable at this hotel, but this upgrade of course made the stay all the more relaxing. A very big thank you to Alain and Sara for going above and beyond to arrange this surprise for us.
Being upgraded to the Presidential suite meant more space to look through to make sure we didn't forget anything before checking out. This is very much a luxury problem to have though, so we're not complaining at all. :D
4.0 / 10.0
Room was clean
Reception desk personnel were negligent. Streetlights shone into room during the night, and heavy curtains couldn’t be pulled sideways enough to block the light. For 256€, the room could have included a small bottle of mineral water.
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Great location, easy walk in all directions and to the Grand Place. Next door to Central Station. Room and bathroom spacious enough, clean and the bed very comfortable.
Hotel a little dated for the price. Bathtub with shower, no walk in shower. Staff seamed indifferent to the guests (us), and bar service was not excellent.
10.0 / 10.0
Everything was 10/10
3.0 / 10.0
The shop
Was very basic
6.0 / 10.0
I was rather disappointed with my stay at the Hilton Brussels. The breakfast was quite basic and below the standard I would normally expect from a Hilton property. Overall, the facilities felt more like those of an average hotel, nothing close to the quality and attention to detail I have experienced at Hilton hotels over the years.
What surprised me the most was that, despite being a Hilton customer for nearly 25 years and booking an executive room, an additional amount was still blocked on my card. This is not the level of service I anticipated from a brand I’ve been loyal to for so long.
10.0 / 10.0
It’s so convenient by Central Station for both the railway and metro. It’s just one stop from the Eurostar terminal.
Easy walking distance for the main sights of the city and the shops.
Great location
Nothing we had a great stay there
10.0 / 10.0
Nice room, good service, very good breakfast, well-located
8.0 / 10.0
Convenient
The toilet in our room clogged and had to be fixed 3 times
8.0 / 10.0
Location is perfect for day trips, opposite Central station and close to Grand Place. Room was available early at midday and breakfast had a nice range available. We asked for a quiet room, which we was given at the back of the hotel on second floor.
Bed headboard had old stain marks and the room furniture was quite dated. The bathroom shower doors did not seal properly, so water could flood easily. For the expensive room rate and 4 stars, i expected better, but the room itself was spacious, bed comfortable and modern bathroom. Mostly a very good hotel, but some rooms need updating, or they should be cheaper.
10.0 / 10.0
Exceptional property with wonderful staff. The room was surprisingly large and spacious. Perfection location across from the train station and walking distance to main attractions.
7.0 / 10.0
Very central, easy parking
No tea coffee water in room
10.0 / 10.0
Location is perfect - right outside Brussels central
Everything was perfect
9.0 / 10.0
Breakfast was good. Location is great Anna we had two tours that were leaving from there
7.0 / 10.0
Location and Breakfast
Half of the lights in the room did not work. Also if you have a room facing the central station it gets very noise from early in the morning until late in the night.
8.0 / 10.0
The hotel was in a good central location and was nice and clean overall. The staff were friendly and helpful. The room met our needs.
It was difficult to get the room to a good temperature where we weren't cold. It was unfortunate that the hotel restaurant was closed during our stay.
8.0 / 10.0
Good location, next to Gare Central and very close to the historical core of the city with Grand Place, Manneken Pis, and other attractions.
Surrounding a little bit seedy, but it's common for train station areas around Europe.
10.0 / 10.0
we had access to the lounge. Happy hour is from 5 to 7. At 7.00 boom, the food is removed from the lounge.
9.0 / 10.0
good location. good breakfast.
checkin time was long.
9.0 / 10.0
Location
Nothing
2.0 / 10.0
It was very pretty and centrally located.
The staff were the most unfriendly people I have ever met in Brussels.
8.0 / 10.0
Location amazing. Facilities were great. Room was spacious and beds very comfortable.
Service was very slow at reception. Breakfast was very under stocked and staff were not very helpful or polite.
9.0 / 10.0
Proximity to everyrhing. Few steps to Brussels Central Station
Breaksfast is not included in the room rate.
6.0 / 10.0
The hotel took a security desposit which they said would be refunded after check-out. At the time of check-out, the receptionist said all was ok and the amount would be transferred back to my card. As per my bank statement, the hotel has deducted £29 from the security deposit. I had called the hotel to ask about it - after almost 20 minutes of waiting i was connected to the reception where i was given an email address to write to. Thw hotel still hasnt gotten back to me on my email re: the deduction. Firstly, they dont even have the courtesy to inform the guest as to why the deduction has taken place but to not even answer to the email is just poor service. This was not expected from a brand like Hilton.
4.0 / 10.0
Didn’t have breakfast. Reception staff friendly. Lobby welcoming and aesthetically pleasing.
Very jaded , tired rooms. Chipped furniture . Headboard with a pen mark on it and worn areas. Bathroom didn’t smell particularly fresh and there was an old piece of toilet paper on the floor next to the toilet .
7.0 / 10.0
Location, helpful staff,
N/A
5.0 / 10.0
Breakfast as expected, but not more. Face-to-face with Brussel Central station. No more pluses in the end.
Check-In-Situation completely messed up, had to queue up for 20 minutes. No reaction on my questions before traveling there. A lot of the furniture and equipment worn out. Dirty carpets, dirty furniture, some stuff already broken.
Only a few of the employees motivated and professional. Lounge service not as expected. Way overpriced and overrated.
10.0 / 10.0
Location was awesome, close to all the attractions in walking distance. You will not be disappointed.
7.0 / 10.0
I pick this hotel because of the proximity to downtown activities and Central Station. It is really convenient to walk off the train and the hotel is right there.
Coming from the U.S., the flights arrive early in the morning. By the time I get to the hotel, I have been up for almost 24hours, so naturally I asked for an early check-in. I thought being a Hilton Honors member, they might be able to get me into a room before the normal 1500 check in. I even contacted them prior to travel day. Unfortunately, no early check in. To make matters worse, lobby seating is very limited, so finding a place to camp out till check in was impossible.
8.0 / 10.0
Everything is good, convenient to travel,
The staff doesn't really serve Asians.
8.0 / 10.0
Excellent location and friendly staff. Good breakfast buffet.
Pillows are too soft and uncomfortable. The room safe wasn't work and they replaced it but still was not working
4.0 / 10.0
The location was excellent. It was near to all the tourist places and shops. It is opposite to the main train station.
The housekeeping was not existence. The previous guest used up the sugars and cream and left the empty sachets back in the box but housekeeping never threw those out and replaced. It makes you wonder whether they clean anything at all. The lighting in room was bad , maybe they don't want the guest to spot any dirt. When they do come into the room for housekeeping , they misplaced the TV remote. Then hotel staff then made it sound as if you steal it. They charged me again for the rooms without telling and only found out about it when I got my credit card statement despite the staff said there was no charges when I check-out. I already pre-paid but Hilton did refund me the money when I contacted them.
8.0 / 10.0
Good location
Cleaning in room I found hair in restroom and bath tub when check in
8.0 / 10.0
The staff, location from Grand Central station and just next door to all the major places of visit and sight seeing
small room. no complimentary water, in room dining not so great.
10.0 / 10.0
We live not far from Brussels and often spend overnights in the city for concerts and other special events. We loved staying in this hotel. It's right across from Brussels Centraal Train and Metro Station and it's barely a 5-minute walk from the Grand Place, so it's perfectly situated for anyone visiting the city. We had awesome blackout curtains, and despite it being PRIDE weekend / all of the associated partying and parades, our room was cool, comfortable, and quiet. We will definitely be staying here again!
Nothing. IT was truly a great experience.
9.0 / 10.0
Location
Poor variety at the breakfast
6.0 / 10.0
Staff was lovely, location is ideal
Rundown rooms unlike the pictures they’ve put on the website.
housekeeping staff barely stocked the room with tea / coffee.
The staff came over with chocolates and an apology which was sweet but doesn’t really do much for the run down rooms.
At checkout the gentleman helping out was a little rude.
Felt like I was only paying for the brand
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Brussels Grand Place. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Brussels Grand Place pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Brussels Grand Place?
We found 27 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
