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Hotel Gravensteen

Top rated by guests

Bed, Seating area, Bedroom

Bed, Bedroom

Bed, Bedroom

Bathroom

Facade/entrance

8.2Excellent

(2,302 Ratings)

"The location is fantastic and the bed was amazing. The room looked very nice with a good view of the canal. We didn’t have shampoo or body wash in our rooms."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(2,302 Ratings)

Hotel in Ghent

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Gravensteen is located in the heart of Ghent's old town, just a few steps from the Castle of the Counts. Housed in a building from 1865, this hotel features an on-site sauna and a fitness center, free access to WiFi.

Amenities at Hotel Gravensteen

Business facilities

Golf course (within 2 mi)

Concierge services

Map of Ghent

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(2,302 Ratings)

"The location is fantastic and the bed was amazing. The room looked very nice with a good view of the canal. We didn’t have shampoo or body wash in our rooms."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(2,302 Ratings)

Hotel in Ghent

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ghent

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

About this hotel

Hotel Gravensteen is located in the heart of Ghent's old town, just a few steps from the Castle of the Counts. Housed in a building from 1865, this hotel features an on-site sauna and a fitness center, free access to WiFi.

Amenities

Business facilities

Golf course (within 2 mi)

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(2,302 Ratings)

100% verified reviews

9.0 / 10.0

Will stay here again!

Second time in this hotel. Well located spacious rooms great breakfast.

Small hairdryer not working.

8.0 / 10.0

Great Location in Historic area.

The location was very good. The room was comfortable and staff were helpful. Parking in centre of Ghent was a bonus.

We found the public rooms to be small but we're not unduly affected.

10.0 / 10.0

Fantastic hotel with a very comfortable bed, beautiful room and views, prime location within the historic center. Amazin

The location is fantastic and the bed was amazing. The room looked very nice with a good view of the canal.

The afternoon staff person was not very friendly. The lady in the morning was very nice. We didn’t have shampoo or body wash in our rooms.

10.0 / 10.0

What a great place to stay and close to everything.

The room was completely spacious and had an amazing view of the intersection where everyone was walking outside. Plus, you could see the castle of the counts and everything. The staff was understanding and very knowledgeable about the area. Would recommend again and again.

I wish the shower were a little bit bigger so I didn't feel so confined in it.

7.0 / 10.0

Good for one night

- Great location - Nice and helpful staff - Comfortable beds

- Pricey for very small bedrooms - Noisy

5.0 / 10.0

Great location. Mediocre hotel.

Location was great

Room was located in an annexe building - it looked very different from pictures on website. Felt more like a motel. Room was dark and way too warm ( in December!) with horrible strip lighting. No cleaning on our first day and had to remind to clean on second day that our room needed cleaning ( shower gel canister was empty) Cleaning not great. No fire safety regulations in the room which seemed odd - I thought hotels had to have these.

8.0 / 10.0

Great location, clean, no helpful info from reception. Didn’t see anyone most of time we were there

Location was excellent. Reception was not knowledgeable about anything, not particularly friendly, weather was v cold and so was bathroom floor which was v cold so didn’t have a hot shower which I wanted to have. The single bed next to the wall was more appropriate for a child rather than an adult so I didn’t get much sleep

The hotel needs a decent person at reception who can answer even basic questions and perhaps be a little bit friendly. He was completely disinterested in his work

4.0 / 10.0

Was a great hotel now below average

I've stayed here once before. This time I had a room on the floor above reception in the main building, The previous stay was in the building through the courtyard at the back. The location is great, by the castle and the heart of Ghent canals/main square short walk away.

The staff were not friendly. I booked the room because it had a 'city view' but the view from my room was a fire escape overlooking the courtyard. The coffee mugs had stains in them upon arrival. Some of the towels had stains on them upon arrival. Hotel Gravensteen standards have rapidly declined sadly.

10.0 / 10.0

One of my favorite cities so far.

A beautiful hotel across the street from the castle. The heart of the city was at the front door.

The internet is wasn’t working during our stay very well, but they were having it fixed.

10.0 / 10.0

excellence

Everything was great. The room was very clean, the staff were very polite and helpful, and the breakfast was good enough. We asked for a room with a view, and we got the greatest view possible.

9.0 / 10.0

Lovely hotel; we would certainly stay there again.

Lovely old comfortable building in a most convenient location.

7.0 / 10.0

Good location but not good value

Good location to the centre.

Parking expensive at hotel. Our room was very small. We booked a large bed but the hotel said only twin booked. They found us a double room but it was very cramped/tiny room. Expensive as no breakfast included yet paid 161 euros for 1 night.

10.0 / 10.0

A really elegant hotel in the centre of the city

Location is perfect for the centre of Ghent.

3.0 / 10.0

Miserable! Bitten by mosquitoes. No sleep. Room too hot and air conditioning failed to operate.

Location

Poor quality room. Air conditioning didn’t work. Hairdryer didn’t work. No effort to eliminate mosquitoes in the room.

8.0 / 10.0

Central hotel with friendly staff

The location is very central near the castle so great for accessing the city. The staff were very welcoming and we reserved a parking space which worked well as we have a zero emissions vehicle and it is a restricted zone.

10.0 / 10.0

Excellent choice for a tourist.

The location was excellent, in the heart of the old city. The room was very comfortable and clean, just the right size.

8.0 / 10.0

Helpful, friendly staff, clean and comfortable accommodation but difficult to park at the hotel or anywhere near

Clean, comfortable, coffee available in room, receptionist was very helpful and friendly!

Getting to the parking place was a nightmare and my car was almost toed while trying to figure out where it is / where to park…but the receptionist was amazing and guided me through when I called so that is saying something! Still…on bookings I didn’t saw mention of an additional £25 just to pay the parking spot..it only said parking available…

8.0 / 10.0

A convenient 3* City centre centre hotel at an acceptable price

This hotel is very convenient for the centre of Ghent. It is clean with acceptable facilities for a hotel of this grade. The decor was good, bed was comfortable and it had lift access to all floors. We stayed one night on our way back to the UK but will stay again when we go back to Ghent. For Belgium it is expensive but provides good value considering its location to the city centre. Public underground car parking is €12 and 5 minutes walk away. There is also EV facilities there too.

Nothing much

10.0 / 10.0

It worth the money we spent.

The location is perfect and the room is comfortable to stay. They installed double window so it is also quiet. We can see the castle directly from both of the windows.

Nothing, everything is good and worth for the money.

10.0 / 10.0

Amazing place and excellent front desk staff including Effan. Definitely worth staying there !!

Beautiful hotel, rooms, views and location

8.0 / 10.0

Great hotel. Will come back again

Very close to everything you might want to do in the city.

I could hear city noise with the windows open at night but that’s to be expected in the city.

8.0 / 10.0

Great location, nice rooms

Great location, 5 minute walk to every tourist and shopping spot. Room was very comfortable . Breakfast choices were simple, but tasty.

7.0 / 10.0

Convient , centrally located hotel near the castle in Ghent . Very comfortable room with air conditioning.

This hotel has a very central location

Hotel was a little expensive

9.0 / 10.0

Excellent location

The hotel is in a great location but if you are arriving by car you will need to register with the city’s low emission zone website as it is in a pedestrian area in the old town. Our room was huge and clean with great bed linen and towels. Breakfast was amazing with a wide range of hot and cold items. Good WiFi too.

The bed was a little soft but that’s my personal preference

10.0 / 10.0

Excellent location, friendly staff in an historical building

Excellent location at the heart of Ghent few steps away from the castle. Extra comfort bed and pillows. There are some renovation works going on and when we complained we were upgraded to the suite room in a tower! Very friendly staff!

There were some works improving the facade but it is a temporary inconvenience, I guess.

9.0 / 10.0

Good!

Location is absolutely perfect! Close to everything, the Leie, all interesting sites, tram stop. Room was small but fine especially since we weren’t there much. It was clean enough and we didn’t hear other guests even though we had ‘neighbours’. We stayed at the front which meant a good view at Gravensteen!, but we heard some noise every morning rather early: collection of glass by municipality, delivery trucks etc. It wasn’t too bad but if you want to sleep in late make sure to get a room at the back or use earplugs (which are provided for by the hotel by the way). Good shower.

7.0 / 10.0

everything was perfect except the huge beam going across the room

The staff were lovely, very helpful. The bed was comfortable and the room was very clean. Location was brilliant.

There was a great big beam going across the room diagonally, which we kept hitting our heads on. It went from the floor in one corner to the centre of the ceiling. Very random. The room was very small, and the toilet room was miniscule - we could hardly shut the door as there wasn't room. It was also very close to the bed, which I didn't like.

10.0 / 10.0

Great Stay at Hotel Gravensteen!

We got an upgrade to a larger room which was so spacious and an amazing view of Gravensteen outside our window! It was a great value!

9.0 / 10.0

Can’t beat the location

Great location. Very helpful and friendly staff. Attention to detail and cute decor.

The hotel does have the elevator, but you still have to climb the steep flights of stairs to get to your room.

8.0 / 10.0

A very pleasant stay in historic Ghent.

Fantastic location

Parking was an issue and staff gave misleading directions

9.0 / 10.0

Superb

Location perfect lovely hotel near transport

No working fridge, no fresh milk, no biscuits, no cold water Early morning banging n crashing outside window, ocasional sewerage smell.

8.0 / 10.0

Great value and easy stay.

Great location.

The bathroom had a sewer smell I could not get rid of, but was able to keep the door closed.

8.0 / 10.0

Great stay in Ghent

The location is perfect! Near everything. The breakfast is a feast! Wonderful staff!

The room we had was quite old but it was not a big issue. Sometimes it seemed like sewer smell came out from the bathroom but not a big issue. Maybe the hotel can look into this.

10.0 / 10.0

Nice

Good staff and location

9.0 / 10.0

Perfect stay

The location of the hotel is great: the castle is a few steps away, as well as the main attractions. The room was tiny, but it had everything we needed (also a mini-fridge and the hairdryer).

10.0 / 10.0

Really enjoyed our stay in this lovely hotel and will come back again in future!

Great location, nice room and good bathroom.

no complaints

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Gravensteen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Gravensteen pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Gravensteen?

We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.

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