Brooklyn Motor Lodge





5.4
(426 Ratings)
"Very comfortable"
Verified guestDon't miss out! Price and availability may change
4-Star Motel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning and more
Brooklyn Motor Lodge is ideally located 1312 feet from Claudelands Events and Convention Center. With free Wi-Fi throughout the property, it also offers free parking area for one car per room.
Business facilities
Shuttle available
Free shuttle available
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
5.4
(426 Ratings)
"Very comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing at all, was a complete disaster
The owners were rude, nothing was sorted. Locked out of our room, got multiple different room numbers to find the beds un made and un comfortable, ended up staying somewhere else
8.0 / 10.0
Comfy beds. Shower has great pressure but couldn't move the shower head to make taller etc.
The road noise. Unit 1 is by the entrance. But with ear plugs it was ok.
5.0 / 10.0
Comfy bed, decent shower and spa bath.
Also handy to shops
Cockroaches in bathroom x1, 1 in bed and found a couple in my chiller bag in the morning.
No dishcloth in kitchen.
4.0 / 10.0
Location was good, easy to find and parking was handy, had aircon. Easy to check in and check out
Beds were uncomfortable, there wasn't any bedding for the fold out couch. No soap or anything in the bathroom. Room wasn't cleaned, found rubbish in the bedside drawers and a dead cockroach under the couch
3.0 / 10.0
The room was right next to Mac Donald’s the noise was terrible and went on until early hours of the morning. The room also had a terrible odour. And the bed cover looked liked it hadn’t been replaced in years.
4.0 / 10.0
Nothing
Beds uncomfortable, heat pump wasn’t working, blind was broken, bathroom sink was blocked and filled with water, smelt like sewage, couch was dirty and covered in stains, shampoo and conditioner was empty, 1 bar of soap.
8.0 / 10.0
location perfect for conference at conference centre
pillows a bit old and tired, no extra blanket in cupboard
1.0 / 10.0
Close to Claudlands Arena. Good places near by.
Cockroaches running around freaked my girls out.
Some areas need attention, bathroom. No soap in bathroom
6.0 / 10.0
Only one pillow case on the pillow. Torn curtains, no plug for hand basin and no body wash for showering. Dining chairs were wonky and could break if you didn’t sit on them carefully.
Having arrived late I didn’t receive any messages to advise which room I was staying in and that it would be left unlocked. It was cold waiting for someone to arrive as reception was unattended and locked. Communication was via an intercom box.
Price was definitely not value for money.
3.0 / 10.0
Closer to our venue
Beddings and pillow were average condition, wifi unstable
8.0 / 10.0
Overall great room layout. bed comfortable, loved the big deep bath, and the location was amazing
I thought it might be noisy with MacDonalds right next door but not at all.
Will be back.
Not much cutlery, maybe because it was just one person staying , so only one wine glass, no scissors
The spa bath button, wasn’t working (Unit 9) I switched it on by the wall but still nothing,
3.0 / 10.0
The location was good.
The wifi was terrible. There were stains on the linen. There was no washcloth in the kitchen. There were missing batteries in the TV controls. There was only two sky channels. The TV in the bedroom didn't work. The carpet was stained. There was a whole in the wall behind the pullout couch. There was no compendium in the room.
8.0 / 10.0
It was really good value for money, with a big spa bath and also an electric blanket! That gave it extra comfort and snuggle factor.
Bed could have been a bit less rickety and the back bit of garden was all weeds but it probably shapes up for summer.
2.0 / 10.0
Good location
Needs maintenance heatpump not working, bathroom window latch missing, bathroom heater not working, outside light falling off wall, one thin duvet on bed and thin pillows. Blind in living room strings broken and taped up so cant used making for a dark living area. No towels changed on last day. Never seemed to be any staff around to talk to.
1.0 / 10.0
Were not advised that breakfast was available. Took our own. Worst motel experience ever. Arrived and were told that the key to our unit 10, was already in the unlocked room and were verbally directed to it. Upon arrival we found many things that needed to be brought to the attention of the owners/proprietor's of the motel. I.e unkept, poorly maintained and unsafe unit 10. Have pictures and videos of our experiences in unit 10. Shortly after ceasing video, i turned on the stove hob and noted that the front hob was not going as it was still cold to touch but also moved easily and the hob sparked and blew the power to the unit. Immediately rang the owner/proprietor, Grace. Who arrived within minutes and i informed her of what had happened and that we insisted on getting another unit because of the unkept, poorly maintained and unsafe condition of the unit She replied that she would put us in the next unit, number 11. Apologized. Left and went away to presumably ring/resolve the problem. Returning about 25minutes later, with the key to number 11. Moved all our belongings next door and decided to refrain from cooking, as it was getting late, and go next door to the shopping Centre to buy our tea. After returning with our food and eating. I again took stock of the condition and noted some issues of the condition and health and safety of the unit. So that i could address them with Grace in the morning. (Pictures and videos taken.) As the shopping Centre was next door, the noise and singing from the liquor outlet/bar was very audible and as a result kept us awake until past 1am. On waking, having showered and had breakfast. I rang and requested to have a conversation with Grace at our unit. She replied that she was occupied and would come in 30minutes. 50 minutes later she arrived . I extended an invitation for her to enter the unit and sit at the table, firstly to discuss some issues with the present unit number 11.
had to endure during the night inclusive of other health and safety issues that i had wanted to discus. She At first insisted that she did not want to enter but would have our communication with her standing out side. But eventually entered just inside the entry, because i wanted her to view my concerns.. I proposed that i would like to move to another unit, away from the noise and also discuss some readjustment in the financial fee because of the nights drama's. She informed us that all the units/rooms were all booked out. NB Apart from our vehicle and one other. I presumed was Grace. There was no one else that i observed or any other vehicles on the premises. I then informed her that we would find other accommodation and leave immediately. That i would also request a full refund of my purchase of accommodation. Of which she agreed, but that i would have to seek that refund of monies through; Booking. com . With also insisting that we leave RIGHT NOW. I hope that i have been clear enough in my description of how we were disappointed, frustrated, angry to be thought that we had been considered to be easy pickings, so to speak, in all regards and not complain about the disrespectful and disgraceful attitude and condition of the units, of some one who is in customer service or supposed to be. PLEASE ADVISE OF HOW I CAN GET REFUNDED AND THE EXTRA COST OF PAYING FOR THE ONLY PLACE WITH A VACANCY, BECAUSE OF THE ALL BLACKS V FRANCE GAME. I have photos and videos. Videos speak louder than words. Please advice.
3.0 / 10.0
Central location
Uncomfortable bed, broken shower head, stuffy smell, well overpriced.
4.0 / 10.0
Enjoyed the location and easy parking.
The rooms were not clean (one bed even had hair in it). The rooms were very dated, scratches and paint missing along the walls, one shower stunk (think it was the drain) so it didn't get used at all.
6.0 / 10.0
“Warm room, easy parking, and a spotless setup. Loved the tea, coffee, and milk—especially on a rainy day. TV and Wi-Fi worked without a hitch. Takeaway just a stroll away, and the event centre right across the road was a bonus!
Pillow too soft and low, not keen on the stairs, and shower pressure was off due to a leaky hose.”
5.0 / 10.0
The location was good. Very happy with that. I just felt that there were a lot of short cuts I suppose to try and save money.
I was disappointed that the pillows were so thin you could not sleep on them. There were no extra blankets available and we were not provided with any soap or shower gel which is expected when you pay motel prices. The bed was a double
4.0 / 10.0
The spa bath was great!
TV was easy to work with all channels available very good.
It was nice to have an outdoor space.
Heat pump was great.
Great parking.
The window in the lounge would not close, and I only found this out late at night after doing a closedown check for the night. It was evident someone had tried to break in previously, however the window had not been fixed, this was a huge concern and didn’t make for much sleep.
Complimentary coffee plunger sachets provided but no coffee plunger in the room?
Minimal complimentary instant coffee sachets, compared to the excessive amounts of sugar provided.
The dishcloth in the kitchen looked old, very used, and gross soo not good, it should have been replaced with a new one.
9.0 / 10.0
Very comfortable
7.0 / 10.0
Handy to 5 crossroads shops and the CBD
A baby cockroach and fly in the room upon me entering
1.0 / 10.0
Location was close to the event center. Sheets were clean, shower was hot.
The advertised property condition on booking.com is seriously misleading. My room had stained, dirty carpet that had not been vacuumed for a long time. The walls were dirty and covered in chipped paint and scuff marks. The bedspread had multiple stains all over it. The window blinds, bathroom heater, bathroom light, and single lamp were all broken/not functional. No iron or ironing board in the room. Dishes in the drawer were dirty. I got the serious ick, will not stay here again. Seriously overpriced for the condition of the place.
1.0 / 10.0
When we showed up at agreed time no body as there and office was closed. When I tried to phone them there was no answer. We were forced to book another motel. When we finally did get hold of them 2 days later and asked for a refund they were not helpful at all and told us to go through booking.com. We currently have not been refunded almost 1 month later. Would not recommend this place at all!
When we showed up at agreed time no body as there and office was closed. When I tried to phone them there was no answer. We were forced to book another motel. When we finally did get hold of them 2 days later and asked for a refund they were not helpful at all and told us to go through booking.com. We currently have not been refunded almost 1 month later. Would not recommend this place at all!
8.0 / 10.0
I did not know there was breakfast
7.0 / 10.0
Location was great as I was at a conference at the convention center
Noisy from McDonalds next door
7.0 / 10.0
Friendly staff, convenient to Claudelands conference centre, spacious unit
Adjacent to McDonalds 24hr drive through with its associated noise
1.0 / 10.0
It was loud, there was no ability to sleep as you can hear the people in the room next door, it’s right next to McDonald’s where people are doing burnouts or yelling all night
It felt unsafe
It felt unsafe, seems like it might be used for emergency housing, I didn’t sleep the whole time I was there because it was so loud
6.0 / 10.0
Really close location to everything. Easy process check in and check out.
Facilities cleaning is not great. Beds were not comfortable.
6.0 / 10.0
Place is looking dated
Looked dark and dingy
2.0 / 10.0
Room smelt musty/dirty carpet was filthy and very worn…yucky
Grouting on shower walls and floor mouldy. Courtyard at rear in need of clean and remove weeds. No compendium or wifi information
Need coffee mugs only two tiny tea cups
Windows very dirty with handprints all over rear door glass
6.0 / 10.0
Lots of shops within walking distance. A range of food available. Short trip to city for restaurant quality food. I did an early morning walk, it was still dark, and I felt safe. The room was warm and the shower pressure was great. They allowed me to change to a ground floor room, which was great. I didn't have to lug my bags up stairs.
My bed had a big lump in the mattress in the very middle. Very soft pillows with very little stuffing. The carpet was crunchy under my bare feet? No iron or Ironing board. A door linked to the next room that I could not lock from myside and the bathroom door didn't stay closed.
7.0 / 10.0
Close to our venue
It was all good maybe an extra pillow would of been good
8.0 / 10.0
I enjoyed the spa bath, the room was a modern style and comfortable.
The parallel parking was a squeeze, the receptionist wasn't that friendly or helpful.
3.0 / 10.0
The location was good, close to city
Rude staff, very poor bed, mattress - could feel springs, big sag in the middle
pillows stained and very thin, no support whatsoever. Had to roll clothes and put under pillow
Torn bed spreads, no spare blanket
Cockroach on ceiling and in bedside cabinet
9.0 / 10.0
Unsatisfied from when we last visited here.
Average
3.0 / 10.0
Nothing
Cockroach🪳, Cobwebs, Cigarette 🚬 butts & smell, Concave bed 🛌, Blocked sink, Stained chairs, No teatowel...
5.0 / 10.0
Nothing
Poorly kept, bed linen ripped and torn, furniture well outdated.
3.0 / 10.0
Not much
Towel rail in bathroom broken
Door handle in shower broken
Room attended to once in 3 days
Had to go & ask for more glasses
FAQs
Is parking included with this motel?
Parking is not specified as an available amenity at Brooklyn Motor Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
We didn’t find pool listed as an amenity for this motel. It may be worth double checking if a pool is important for your stay.
Is Brooklyn Motor Lodge pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Brooklyn Motor Lodge?
We found 3 amenities for this rental. This includes business facilities, shuttle available, and free shuttle available.
