Townhouse Exeter

I stayed in a single room - so it was small and well appointed. Also meeting the owner - he was a really helpful man pre and post stay.

Nothing

Comfortable, very clean, great location, quiet all the things you want for a restful break.

A late check- in was made easy by the manager who insured the codes and lock box procedure worked as promised.

Nicely decorated and presented, with character.

The heating wasn’t on so I used the oil radiator, which took up a lot of space in the room, and it was difficult to get the temperature right. There was mold stain on the wall. The bed was not comfortable for me. I wrote to the host about these issues, as they had staff covering for them whilst they were away. I received a long email back. I understand the host had to get cover whilst away and they did not feel that the staff had followed their usual routine and instructions. They politely suggested that I stay somewhere alternative in future. I don’t really want this published but feel I should give some kind of review.