Leonardo Hotel Exeter
Top rated by guests

8.5Excellent
(6,062 Ratings)
"Great central location, helpful staff, clean, modern and comfortable. Very modern design"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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In the city center, Leonardo Hotel Exeter is less than a mile from St Davids Railway Station, the historic quayside and Exeter Cathedral. It features a 24-hour reception, restaurant and bar.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(6,062 Ratings)
"Great central location, helpful staff, clean, modern and comfortable. Very modern design"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Reception staff were ok on check-in
Restaurant staff at breakfast were very poor. I think one guy grumbled a good morning, but he could just have been clearing his throat, I wasn't sure. 2 female staff didn't bother with any eye contact or greetings. When I was a hotel manager, the ethos was a greeting and a smile was non-negotiable. This lot just couldn't be bothered.
9.0 / 10.0
Room has all facilities and is very comfortable especially the beds.
6.0 / 10.0
I didn't feel that the breakfast was worth paying for. The room was basic but clean and modern. The location in relation to the better parts of the city center is not great.
Breakfast
Location
7.0 / 10.0
The location was ideal- close to the centre. The breakfast was also really good, especially the cooked breakfast. The staff on the desk when we arrived were also really helpful and accommodating.
Close to a car park where you can get a reduced rate if you are staying at hotel.
Room was a bit small as was the bathroom.
No leisure facilities.
8.0 / 10.0
The closeness to city centre . Helpful professional staff . Great food .
Bathrooms need updating
10.0 / 10.0
Great central location, helpful staff, clean, modern and comfortable. Very modern design
8.0 / 10.0
Location the staff and the food
I had an executive room and we found that disappointing. Still small. Car park expensive
7.0 / 10.0
The room was good. The TV was easy to use. It was nice that there was tea and coffee there - and that as well as sugar there were alternatives. The shower was great. There was a generous amount of towels. The WiFi and 'phone signal were both excellent - I gave a lecture to some people, many of whom were in America, from there and the signal was great. A big relief :) Thank you very much for that!
The staff were very friendly. The young woman on the desk on the night I got there was asking about my journey and son on. Very positive - good customer interaction. The bloke on the last day stored my baggage free of charge for the few hours after my stay there and before I needed to get my train. Great staff :)
It would have been nice to've had a vegan milk on offer in the bedroom. The breakfast was OK. They charged me the full amount even though there were only a few minutes before the last bookings... and then they started packing stuff away immediately. I think either don't let people in just before the end or do but charge them less or do and then don't take anymore bookings and don't put any fresh stuff out but at least leave everything that was already there for 15 minutes before packing it all away.
8.0 / 10.0
Plentiful , varied ,good quality well presented buffet. The staff were attentive and cleared the tables throughout your meal.
I always prefer a teapot but the drinks machine was easy to use so nott a problem.
9.0 / 10.0
Great location. Parking is across the road.
Nothing.
4.0 / 10.0
I loved everything as usual when i stay here
my stay was made unbearable, im down on buisness and always choose this hotel but this time i was continously woken up by 3 people knocking on my door and running away this was happening from 23:30 and 01:45 i then needed to be yp for 06:30 the last time this happened i caught the 3 people doing this and they looked shaken and were very apoligetic. However i was awake and this made my stay awful. I never did find the tv remote for the room.
2.0 / 10.0
I asked to combine my bookings to have the same room for two nights and this was confirmed to me by two different staff members. However this was not actioned and I was met on the second evening by other guests being in my room and myself or the staff member on the desk having no idea where my belongings were. Abhorrent service and won’t be staying again. Only gave it a two because the refund I was promised (however this still hasn’t surfaced).
10.0 / 10.0
Had a brilliant stay at the Leonardo Hotel in Exeter! The rooms are clean and modern, which is always my top priority. Staff were friendly and helpful, making check-in and check-out a breeze. Breakfast was delicious with plenty of variety. I’ll definitely be back next time I’m in Exeter!
10.0 / 10.0
Close to town center,clean and frendily staff
10.0 / 10.0
Everything worked perfectly and was spotlessly clean. Location excellent for town. It was so cold we ate in the hotel and the food was really very enjoyable
N/a
10.0 / 10.0
Plenty of choices
Heating comfortable but cold room, exceptionally cold weather
9.0 / 10.0
Friendly feeling
7.0 / 10.0
Great location, friendly and efficient staff, clean and comfortable room.
The breakfast was varied and well presented, however on both mornings the hot buffet was at best lukewarm warm if not cold.
I’m not sure why as the food coming from the kitchen was steaming but seemed to loose its heat very quickly.
Plates were cool/cold which is one reason and not sure if the hot plates under the food dishes were switched on/working.
9.0 / 10.0
Stayed before
Nothing
7.0 / 10.0
The parking was right in front the hotel
The noise, the wall is too thin that we can hear the room next door, and it was a family with a kids. The kids were running around kicking the wall untill 10pm and started to cry at 5am. :((
10.0 / 10.0
Staff 110% brilliant
Nothing
9.0 / 10.0
nice room, great breakfast, nice personal. Very convenient to reach from the airport -- the bus stop is around the corner (line 4A).
--
9.0 / 10.0
Very comfortable. In an excellent location. Very good value for money.
Only one member of staff working in the kitchen so only a limited offering on the evening we were there. So, we ate out.
9.0 / 10.0
Clean comfortable & very helpful staff. Good atmosphere .
N/A
10.0 / 10.0
Position very good, close to City Centre ; Breakfast and Dinner good ; bedroom clean and comfortable.
Nothing.
10.0 / 10.0
Location and price
8.0 / 10.0
Excellent location perfect for shopping and city centre restaurants and bars. Convenient parking.
Rooms were a little small but clean and functional.
6.0 / 10.0
Great location for exploring the city. Nicely cooked breakfast. Comfy mattresses.
Doors slamming woke me up on more than one occasion - they were so loud it shook my bed! No pillow alternatives (6 very full pillows were provided, all of which which were too bulky for my husband to sleep comfortably). Reception tried to charge me for our stay on arrival and had no record I’d already paid via Booking.com. I was asked to give them a screenshot of my bank acct as proof which isn’t very professional. Reception also told our friend that no food was cooked separately for vegetarians and they didn’t offer veggie sausages (both of which turned out to be untrue)
Reception chairs aren’t comfortable if you wanted to relax downstairs with a book. There was no easy chair in our room (105) but the other 2 couples we were with did have them in theirs.
8.0 / 10.0
Close to the town centre
Good facilities in the room
7.0 / 10.0
Great location. Staff excellent and friendly. Breakfast good variety and great options for gluten free.
Sofas in restaurant and bar area were very tired. Sofas were all starting to be reupholstered as we had breakfast the next morning. Noisy and off putting while having breakfast.
8.0 / 10.0
Great room, good size TV. Comfy bed, good bar.
Nothing. If I was to make one complaint it would be the shower head doesn’t move meaning when you use body wash it runs straight off rather than being able to lather it in…
10.0 / 10.0
Location is perfect
Very clean
10.0 / 10.0
Clean friendly staff
Nothing
8.0 / 10.0
A nice and decent hotel within walking distance to the High Street and just next to parking facilities. We only stayed for one night as it was a stop over, overall comfortable bed and clean bathroom just want we needed.
NIL
10.0 / 10.0
Lovely Breakfast, Room & Evening meal, Very friendly professional staff
10.0 / 10.0
Friendly staff. Room easy to find. Good selection in restaurant.
Felt the pillows could be softer.
8.0 / 10.0
Our chosen go to Hotel when we stay in Exeter ........ Handy for the City Centre, and generally the price is good, sometimes its very high in my opinion, and we will stay elsewhere, but this is a great hotel for the City centre
Nothing, all good
10.0 / 10.0
The rooms are always extremely clean, modern and comfortable. The staff are lovely and welcoming. I like that the window opens a bit. The breakfast is good. The beds are the best. It's very close to the city centre and convenient for parking. Added bonus, we were made guests of the day - receiving some some fun treats and free drinks. What a lovely surprise and really unexpected, it just added to the fun and experience of staying there! If you need to be in Exeter, this is the place to stay for a good night's sleep. And who knows, you might just get to be Guest of the Day!
8.0 / 10.0
Good location, comfortable and clean. Breakfast very good
There was a continual tapping outside the room which kept us awake.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Leonardo Hotel Exeter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Leonardo Hotel Exeter pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Leonardo Hotel Exeter?
We found 15 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
