Hotel on the Promenade
Top rated by guests





9.2Outstanding
(677 Ratings)
"Staff are great , food is very good and rooms very comfortable. Location great easy access to V& A waterfront."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Hotel on the Promenade is a boutique-style hotel located 164 feet from the Sea Point Promenade. It features a stylish restaurant and bar.
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
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Top rated by guests
9.2Outstanding
(677 Ratings)
"Staff are great , food is very good and rooms very comfortable. Location great easy access to V& A waterfront."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
All was good, the staff friendly
8.0 / 10.0
Great location, rooms are quite cosy but very well designed with everything a traveller needs including a vanity pack which most hotels including 5star don’t provide. Breakfast was excellent with plenty of health options.
Staff, location and price
10.0 / 10.0
Staff are great , food is very good and rooms very comfortable. Location great easy access to V& A waterfront.
Nothing , but suppose down to supply and demand the price over the last couple of years has increased a lot . Whatever we will carry on using this as our Cape Town stay .
9.0 / 10.0
Excellent continental breakfast. Nice big room and en-suite.
Only 1 tv channel.
10.0 / 10.0
Everything, the staff are amazing, we felt like part of their family. Had drinks with them every night, they looked after us perfectly. Bedroom and terrace were perfect, location incredible. But the staff made the stay exceptional, thank you guys
Nothing, it’s great
10.0 / 10.0
Excellent small hotel with professional, friendly and efficient staff. Super freshly cooked breakfast and dinner (we eat twice during our 4 night stay).
9.0 / 10.0
Comfortable room. Dressing room between bedroom and bathroom very good and also had a safe. Outdoor terrace area very private and relaxing. Also close to the beach and hoho bus.
Nothing
10.0 / 10.0
I had been travelling for almost five weeks. The breakfast I had here on Christmas Day was Eggs Benedict on a Croissant with perfect runny eggs and crispy bacon. Best breakfast I had for the whole time I was away.
I also had dinner here trying for the first time a fish called Kingklip served with spinach. Also excellent
Nothing. All was excellent
10.0 / 10.0
Location was excellent as were all staff
Nothing.
7.0 / 10.0
At night I had to close the blinds every time I wanted to dress as the building next door could see into my room.
On my 2nd night the aircon started leaking which caused me to remove the computer from the desk so it would be ruined and place towels down to absorb the water dripping.
8.0 / 10.0
Lovely sitting out on the covered verandah eating delicious breakfast (choice options good).
Unfortunately, room next door to mine experienced a plumbing problem & the noise fixing latter was incredibly annoying.
However, the charming Manager was most apologetic.
10.0 / 10.0
Location is superb. The vibe is chic Mediterranean. The blackout blinds are incredible
Air con very slightly noisy (but very efficient)
9.0 / 10.0
Great location - recommend sea point for Cape town - very clean and safe area and tour pick ups and hop in pick ups are very close - this hotel 1/2 block from water - 1 block to many restaurants -
8.0 / 10.0
The location is fantastic , 20m to the promenade, 4 minute walk yo Mojo market
Staff very friendly , clean rooms
There are no views, so it feels a little claustrophobic.
10.0 / 10.0
The location is great. The staff is super helpful. The newly unofficially added espresso martinis were very good.
Overall the service was great. We had several special requests, like having car service organised, which was done perfectly.
Not much to say. We really liked everything. If anything, the room we got was on the smaller side. But beyond that, we had a really good time.
10.0 / 10.0
Everything, the rooms, the restaurant, and most especially the staff. It was such a blessing to stay here. The staff were attentive and made me feel like I was at home. They helped me find transportation, as well as places to go and I so enjoyed their helpful hints. Also this place is centrally located right on the promenade just steps from the beach and the beautiful Sea Point Pavilion. I swam every morning and just loved it there.
That I had to leave.
10.0 / 10.0
It’s rare that I book a hotel and almost cry when I leave but the staff at The Hotel Promenade were exceptionally welcoming! They were sweet, attentive and lovely people. I also got to meet the owner Mr. Linnoel who kept a watchful eye on me and the other guests. I felt safe and well cared for! I will be returning!
I didn’t like that I had to leave! :)
9.0 / 10.0
Located a short walk from the sea front. You can walk the sea front all the way to the Waterfront. Plenty of restaurants near by. The hotel did good food. The staff were excellent and went out of their way to assist.
A/C wasn’t working, but the team were able arrange for repair and job done.
7.0 / 10.0
The location is excellent. The food in the restaurant was excellent. The staff were all very friendly.
Overall it was a pleasant stay largely due friendliness of the staff (as mentioned above) but the hotel does not live up to its claims as a 4 star boutique hotel. There were a number of things that were wrong which were not dealt with despite asking the manager several times to rectify them.
The cover of the lounger on the balcony and the balcony balustrade had bird poo on them. Neither was cleaned during our week-long stay at the hotel. The other balcony furniture was tatty.
9.0 / 10.0
All of the staff took incredibly good care of us. The hotel manager, Tawanda, all of the staff in the restaurant, the ones that cleaned our space were all kind, caring, and lovely human beings. We were so grateful to have that kind of experience for our first time in the city of Cape Town, South Africa. We’d love to stay there again some day. Thank you so much to everyone from your friends in Washington, DC 😊
10.0 / 10.0
Perfect stay
10.0 / 10.0
Amazing location, great staff, beautiful room and delectable food! The breakfast was outstanding!
Nothing, everything was great.
10.0 / 10.0
Great location, amazing staff, beautiful room! Fantastic stay!
Nothing!
9.0 / 10.0
it was like being home away from home
we really loved the ambiance and the friendliness of the staff
10.0 / 10.0
Clean comfortable and staff was great.
Nothing
6.0 / 10.0
Good location and rooms are designed well, very comfy.
I didn’t have hot water for both nights, despite sharing this with the reception nothing was done to rectify the issue. And nothing was done to make up for it (water was freezing). More an issue of service as I understand these things can happen.
9.0 / 10.0
The location is exceptional but more importantly the staff was very friendly and attentive. The breakfast was excellent in the selection and quality of the food. We had dinner one evening and the dinner was excellent as well.
Nothing but having the possibility to see the ocean would have made this stay even more memorable.
9.0 / 10.0
Very helpful and friendly staff. Well equipped rooms with spacious balcont. Excellent restaurant
I would have preferred there to be an early bird breakfast as we had a couple of early starts.
10.0 / 10.0
Out of this world!!
Nothing, Really!!
10.0 / 10.0
Extremely welcoming.. very high standard small hotel similar to a boutique bed and breakfast. Stylish. Rooms compact but highly modern. Sensational breakfast cooked to order. Staff within a day knew my name and room number welcoming me back in a very genuine way...complete opposite of a large hotel where you are anonymous. This personalised approach appreciated by all but especially by me as a solo traveller.
I stayed 15 nights and had been draw to it by the exemplary reviews which I found to be well deserved.
Location superb. Only a few steps away to the beach or main shopping street.
Evening meal choices are basic. It needs to balance the needs of European travellers staying with them who are generally seeking something special some nights with its local customer base. It has new owners who have the task under review I was told.
10.0 / 10.0
The position was awesome
Nothing
8.0 / 10.0
Excellent location! The staff are wonderful, very polite and friendly. We felt truly welcomed. On top of that, the breakfast is spectacular, freshly prepared with great care!
The air conditioner in our room had an unpleasant smell. However, since we visited during the winter, we didn’t need to use it. We simply left the balcony door open, which kept the room fresh and well-ventilated throughout the night. This small detail did not make our stay any less enjoyable
10.0 / 10.0
I loved everything, it’s a super cute little boutique style hotel. We didn’t try the food as we had so many plans made outside the hotel, but the staff were amazing and the rooms were super clean. I will definitely stay here again.
Nothing at all.
10.0 / 10.0
Superb room, comfortable bed and very kind staff. Superb breakfast, and also very good dinner options.
We couldn't use the balcony that much because of building work on the other side of the road, thankfully that was only a problem during the day, when we were out exploring Cape Town and its surroundings.
8.0 / 10.0
Room size, well equiped, great linen, hotel location, secured paring available across the road at very reasonable rates, friendly staff, good food at reasonable cost .
Nothing
10.0 / 10.0
Loved the setting, bistro & lovely stoep. Staff were friendly & helpful. A short walk to the Prominade
N/A
10.0 / 10.0
The complete package.
Nothing.
10.0 / 10.0
Location great
Clean
Friendly
Found all in order
10.0 / 10.0
The room and the bistro.. and the STAFF! It is a 30 second walk to the promenade and about a 50-minute walk to the waterfront. The room was large and well stocked with everything. I particularly loved that they had an outlet for all different plugs so I didn’t need my adapter. Netflix on the tv. Super comfy bed and pillows. And the bistro.. the BEST food ever! The shakshuka and eggs benny for breakfast were out of this world. The burger was huge and delish and the tagliata.. yumm! The staff were awesome and helped me so much - they made my stay even better!
Nothing
10.0 / 10.0
Wonderful hotel, though small, but with good facility. Terraces added space to the room, which was very well designed. There is a vibe of energy and enthusiasm. We felt so at home, after a day's activity. At the promenade, we enjoyed the most beautiful sunset.
none
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel on the Promenade. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel on the Promenade pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel on the Promenade?
We found 4 amenities for this rental. This includes airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
