Premier Hotel Cape Town
Most favorited





7.7Good
(1,269 Ratings)
"Super friendly, great service, clean and very comfortable"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Cape Town’s suburb of Sea Point, Premier Hotel Cape Town offers 130 modern rooms.The hotel is a stone's throw away from the Sea Point promenade and Atlantic Ocean and features an outdoor pool and garden.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Most favorited
7.7Good
(1,269 Ratings)
"Super friendly, great service, clean and very comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
1. The window in my room was tough to open, I had to ask my husband to open it at it was not moving smoothly. It is almost impossible to open it.
2. The basin drain seemed to be blocked as the water was not moving. It took a while to let the water go. You have to wait for the drain to clear.
3. Toilet paper was not refilled during our stay by house keeping as I had to go ask for some at the reception.
4. The reception didn't provide us with relevant info upon arrival as I didn't even know that the reception contact number was 9 from the room telephone.
5. The entire room lighting was bad. There was a big lamp to use but surprisingly it was not plugged. There was no close by cord to plug the light so I had to unplug something to use the light.
10.0 / 10.0
Super friendly, great service, clean and very comfortable
Nothing not to like
5.0 / 10.0
Great location
Hotel is in need of a revamp.
Rooms aren't the cleanest.
Air con is very noisy.
7.0 / 10.0
The room selection
Waiting, told the room wasn’t ready though I was made to wait for my exact check in time
9.0 / 10.0
Everything
Nothing
8.0 / 10.0
We loved the location and the staff were very friendly and helpful. The room was spacious and the beds were comfortable. The room was cleaned properly daily.
The breakfast was extremely expensive for a family of 4, so we didn't have breakfast or use the restaurant at all. There was no gym - it would have been a nice option to have. Our TV didn't work so on the second day, they offered us a different room, but repacking and moving wasn't convenient so we just left it. The light in our bathroom flickered when turned off for the last 2 days
8.0 / 10.0
Spent one night here, was perfect for my needs.
Room was a bit dark.
9.0 / 10.0
The warmth, love, respect and the hotel
Nothing
7.0 / 10.0
The location
The fact that at breakfast the waiters kept taking away my teapot every 5 minutes , please invest in teapots .
5.0 / 10.0
Great location and view from our room. Staff are friendly.
The dining options were disappointing with very little variety. Walls are very thin which made getting a peaceful night's sleep difficult as you can hear people in the hallway and adjoining rooms.
8.0 / 10.0
Friendly stuff
5.0 / 10.0
Location was fantastic, staff mostly great and helpful. Room was large and fair price, slightly outdated but reflected in price. Wouldn’t pay much more.
Staff had gone through our belongings and taken credit card details after we’d left. Unfortunately put a negative feel to the whole stay. Luckily put most of our belongings in the safe, but one card was left in the bottom of a backpack, which means they had gone deep into it.
9.0 / 10.0
Love the location of the hotel itself. The room we chose was very spacious. The staff was attentive and friendly at every turn.
I didn't realize the East Wing would be quite so separated from the rest of the hotel so that was a surprise. But I'm the one who booked the cheaper room!
The bed was VERY firm. I usually love a firm mattress but this was a bit much.
7.0 / 10.0
It's location super convenient and friendly staff
The was strong detergent small in the room
10.0 / 10.0
Excellent pillows and fresh orange juice
Lack of tv channels. Only cooked tomato once for breakfast. Bedroom needs arm chair.
10.0 / 10.0
We had an amazing stay at Premier Hotel Sea Point! The staff went above and beyond to make us feel welcome. On November 29th, the breakfast manager noticed my son was uncomfortable in the restaurant and that my husband had taken him outside. She was so thoughtful—she offered to take their food to the patio and kept checking in to ensure we had everything we needed.
On my birthday (November 30th), so many staff members called to wish me well, and some even sang! From the car guard to the receptionist to the managers, every single person was warm, attentive, and genuinely caring. You truly have a golden team. Well done!
Nothing
7.0 / 10.0
I did not eat breakfast. The timing was not going to allow breakfast at the hotel.
I thought the room is sea facing according to the booking/impression on the booking. Only to be given a room on the other side. Not a train smash, but what is on the specs should be what I get.
9.0 / 10.0
The location, friendly hosts/staff and very responsive
I did enjoy my stay, so none
10.0 / 10.0
Fantastic location, right on the promenade and the breakfast is superb!
Nothing could have been better.
10.0 / 10.0
They initially allocated us the incorrect room (mountain view instead of sea view). This was quickly and professionally corrected.
Staff are incredibly friendly and the newest member of staff, Monique Roberston, who we met in the restaurant this morning was amazing. The restaurant was full and we had nowhere to sit so we sat at the bar. We ordered coffee that was not included but Monique insisted on not taking payment from us. Nice touch and left a great impression.
We’ve stayed at the hotel many times and will keep going back. Well done and thank you!
No complaints at all
9.0 / 10.0
Super friendly staff, so helpful and made us feel welcome!
N/A
10.0 / 10.0
Every thing
None
8.0 / 10.0
We absolutely loved our stay here in Cape Town! The location was perfect, close to everything, with stunning views and such a great atmosphere. The staff were all so lovely and helpful, making us feel right at home from the moment we arrived.
A special mention goes to Aviwe, who was an absolute standout! He was so genuine, welcoming and went above and beyond to make our stay special. A true asset to the company.
The breakfast was delicious every morning, with a wide variety to choose from and everything so fresh.
We requested to move rooms for a sea view for our honeymoon and the team accommodated this straight away with no fuss at all, which we really appreciated.
Couldn’t recommend this hotel highly enough, we’d definitely stay again!
NA
9.0 / 10.0
i did not have the breakfast while there, I had dinner the nights i was there and the food was good.
When I checked in on the 28th around 15:20, I was told the room was ready for me, only to find the housekeepers sitting in the room, all relaxed. This shows there was no proper communication between the housekeepers and the front desk.
9.0 / 10.0
Great location and staff were friendly. Lovely view out to the sea.
7.0 / 10.0
Location mostly, and staff very friendly and helpful
Bed was comfortable
Well there was no bar fridge, so even if we wanted to buy drinks or food from hotel we couldn't
Shower small but doable
And also when we ask for room to be cleaned , we mean clan and change towels and sheets please 🙏
9.0 / 10.0
Excellent staff. Close to the beach. Clean and comfortable. Super cosy.
The breakfast doesn’t have a chef to make fresh eggs in the dining hall. It was however, still good.
7.0 / 10.0
Excellent location, most staff were very friendly and helpful. Safe and clean neighborhood, a few steps from the promenade. AMAZING view from my windows - Table Mountain and Lions head on the one side and Atlantic ocean on the other. I will be back to stay. Great breakfast with super attentive staff, even managers welcomed people and cleared tables. Please add cushions to the bay windows to turn them into seats so visitors may enjoy the view.
One lace curtain in my room could not close as it was too short, allowing the apartment block across the way to see in. Room was not as clean as expected, floors were sticky and grimy from too much cleaning agent. On the 3rd day I requested the floor be washed with hot water and it was better. TV did not work. Bedside lamp broken and hanging down. Hand shower not working, even after reporting it 3 times. In room safe did not work, took 2 and a half days to fix. These were all little issues, nothing big enough to not make me want to go back.
9.0 / 10.0
Close to the beach, quiet and cosy.
Same breakfast menu. Not enough variety.
6.0 / 10.0
Staff was super helpful and friendly. The breakfast was exceptionally delicious!
Felt like the room fell apart. Shower features were broken, and door handle too. Upstairs bedside lights did not work. Hairdryer was forced into a drawer it did not fit.
10.0 / 10.0
The property was clean and neat, near the beach. The stuff was very professional and very welcoming. I loved the buffet breakfast, ooh their brown bread was out of this world.
The cleaners forgot to add tissues and bottled water, on their breakfast buffet they need to add more options of eggs
10.0 / 10.0
Near the beach and eating places.
Friendly staff including the UniCab drivers the Reception Staff organised for us.
N/A
7.0 / 10.0
I truly enjoyed every meal provided during my stay. The chef and team went above and beyond to prepare the best breakfasts, accommodating everyone’s preferences. The food was delicious, well-prepared, a big compliments to the chefs! The location is also just a short walk from the ocean, and the area feels very safe and peaceful.
I would like to suggest that rooms for both returning and checking-out clients be ready by the next standard check-in time. I was a bit surprised to find that my room had not yet been cleaned when I returned around 14:35, even though I had left early in the morning. This was not a major concern as I only came back briefly to change before going for a swim. However, in a different situation such as returning from a meeting and needing to rest,it could have been inconvenient. Therefore, I kindly suggest ensuring that all rooms are prepared and ready.
7.0 / 10.0
Staff were super friendly and the room was clean and fresh
The breakfast leaves much to be desired for with limited “budget” options … fruit and cheeses were bland and basic and not even a butter croissant or pastry available.
9.0 / 10.0
Restaurant Great
Restaurant opening and closing times well suited for business people.
Love the positive staff attitude, friendly and helpful
Electrical plug required at desk area -maybe desk mounted
Tv did not work -but most people use their laptop and or pads to watch tv these days or consider a plug in monitor system for enlarged visual
Decore rather dated.
9.0 / 10.0
I like where the facility is located, its within close proximity to a lot of the attractions,the area is nice and quite even if you are just looking to stay in. I love that they have an ironing station so I didn't have to contact the help desk each time I needed to iron an outfit 😅.
There is no Bar fridge in the rooms so if you have anything to drink or any leftover food it gets hot and spoils.
The restaurant menu is limited
8.0 / 10.0
Location, breakfast and the lounge
The carpet in the corridor
5.0 / 10.0
Wi-Fi was not working and had to change location.
The food was nice, and their Pina Colada Mocktail is the best.
Wi-Fi was not working and had to change locations
Small TV for DSTV, No Smart TV
4.0 / 10.0
The friendly staff outside and the receptionist was very friendly. Breakfast was amazing.
We had no idea how to get the lights to work, but I phoned reception and she quickly explained to me. The lift either was not working or was stuck for about 5 minutes on 1 floor, so we took the stairs. The smell of new paint was overwhelming. The route from reception via the garage was also not very nice. Once we got to the room, the counter was dirty, bar fridge was empty and "Noah's tv" had two poorly visible SABC channels to watch. View from window was horrible. Toilet was not flushed and soap dispenser in shower not working. Someone else's dirty dishes was outside the room from arrival till departure. Latch lock on front door broken and striker plate to door also hanging by faith. The next morning the noise from the room above woke us up as it sounded like their pet elephant was with them in the room. The noise between the rooms must be resolved.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Premier Hotel Cape Town. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Premier Hotel Cape Town pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Premier Hotel Cape Town?
We found 4 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, and concierge services.
