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Royal Thurso Hotel

Seating area

Lobby or reception, Seating area

Lobby or reception, Seating area

6.8Average

(2,226 Ratings)

"Location, food, staff."

Verified guest

Don't miss out! Price and availability may change

6.8 / 10.0

Average(2,226 Ratings)

Hotel in Thurso

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

About this hotel

Royal Thurso Hotel is centrally located in close proximity to the train station in the town of Thurso. The hotel provides free Wi-Fi access in rooms and public areas of the hotel.

Amenities at Royal Thurso Hotel

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

TV

Family friendly

Free parking

Map of Thurso

city location on map

Nearby attractions

Skara Brae Prehistoric Village

The Wick Heritage Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.8Average

(2,226 Ratings)

"Location, food, staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(2,226 Ratings)

Hotel in Thurso

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

Map of Thurso

city location on map

Nearby attractions

Skara Brae Prehistoric Village

The Wick Heritage Museum

Available Rooms

About this hotel

Royal Thurso Hotel is centrally located in close proximity to the train station in the town of Thurso. The hotel provides free Wi-Fi access in rooms and public areas of the hotel.

Amenities

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

TV

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.8 / 10.0

Average(2,226 Ratings)

100% verified reviews

10.0 / 10.0

Brilliant stay and would return next year.

Location, food, staff.

Nothing.

5.0 / 10.0

Barely adequate but the staff at reception were nice.

Town centre location

Room was cold and the shower did not work which was reported to reception on two occasions

3.0 / 10.0

Would get better accomadation on gazza strip

Was dire breakfast awfull sausage id say was a week old hard on outside chewy in middle ,bacon raw dire

Dire read above

9.0 / 10.0

It's a worthwhile stay

They called a taxi for me in the morning; it was invaluable.

The breakfast ranges

2.0 / 10.0

Never again !

Not a lot ! Breakfast ok ! Save your cash id prefer a park bench ! Personally weather permitting off course .

Same as above dated as with most off my scotch stays NC500. no modern luxury like a lift ?

1.0 / 10.0

Do not stay here 🫤

Nothing! Except for an okay breakfast.

Everything! Very old interior to hotel. Needs total renovation to say the least. Very sad and neglected dirty corridors, bedrooms etc. The bed was cheap with a thin and most uncomfortable mattress.Worst hotel that I have ever stayed in.

5.0 / 10.0

See above

Review: Unfortunately, my stay at this hotel was disappointing. The breakfast was not up to standard — both in quality and presentation — and overall did not meet expectations. The staff were not as attentive or welcoming as I would have hoped, which affected the overall experience. The bar closed earlier than advertised, and breakfast service was cleared away well before the stated time, leaving little opportunity to enjoy it properly. Additionally, during our stay, some of the Nepalese staff mentioned to us that they were unhappy with their living accommodation. This was uncomfortable to hear as guests and suggested that there may be underlying management issues affecting both staff welfare and service quality. Overall, the hotel fell short in several key areas, and I would hesitate to recommend it until improvements are made in both service standards and staff conditions.

2.0 / 10.0

Worse than faulty towers

The location

Nobody on check in on arrival. The hotel is very dated and could do with a complete overhaul along with a good clean. Some staff struggled to understand english. Breakfast was absolutely shocking and hardly fit to eat .Hot water urn for tea was tepid first morning but was replaced next day with a better one.Toaster took about 7 rounds before it was toasted. Eggs benadict was served with half cooked bacon rasher on sour dough roll which was so hard you couldnt cut it . The quality of th food is th cheapest of cheap. I will not be recommending this hotel to anyone.

2.0 / 10.0

Dated room and food needs to be improved

Room was dated and dinner was disappointing

3.0 / 10.0

More effort needed0

Struggling to find something positive to say

Charging £20 for a dog for the night Tired decor Grumpy staff on checkout Closed restaurant Freezing room being heated by a small electric heater

3.0 / 10.0

Won't be back

Food was terrible, my wife ordered lasagna for dinner and it was black on top and solid, I ordered scampi and again well overcooked neither of us could eat it. Breakfast sausages and bacon were both undercooked on my wifes plate, when we went into the restaurant for breakfast with our dog we were informed by a foreign member of staff that we were not allowed to take that THING in here and had to go to the bar which was shut and had to request it be opened. Total lack of respect from that foreign staff member.

7.0 / 10.0

Central and vale for money

Room was quiet with small windows but perfectly adequate. Bathroom suite was an odd colour but had a great shower!

Can’t think of anything

8.0 / 10.0

Good central town location. Reasonably priced. Good value.

Well located in centre of town. Nice breakfast.

Window rattled in room 104.

9.0 / 10.0

Great value with a delicious breakfast included.

Great location and breakfast

Thin walls so slightly noisy at night.

1.0 / 10.0

mediocre

location

breakfast

10.0 / 10.0

Another pleasant stay at Royal Thurso

Have stayed here a few times now as it’s handy for access to the Ferry the next day

N/A

2.0 / 10.0

Fawlty Towers!

The staff did their best

Poorly maintained. PAT testing years out of date. Appliances that didn’t work. Unsatisfactory car parking.

6.0 / 10.0

Nothing to do with hotel but had 2 completely sleepless nights in room 101

Breakfast was OK

Coffee was cold

5.0 / 10.0

Rooms ok but don’t bother with the free breakfast.

Location was very central

Breakfast was awful, possibly the worst breakfast I’ve ever had anywhere.

4.0 / 10.0

Tired hotel

The staff were very friendly and the room was clean

The hotel is tired

7.0 / 10.0

Comforable

Breakfast very good

5.0 / 10.0

Disappointing Breakfast

Good location. Also our room was cold on the first day, the excellent receptionist helped us by bringing an extra heater to our room and switching it on so room was warm on our return.

Breakfasts were disappointing. Tasteless scrambled eggs, cold mushrooms, and very limited choice, especially for vegetarians or vegans. This put us off eating in the hotel in the evening.

6.0 / 10.0

Ok for overnight

Easy to manage staying here to get ferry to Orkney in am. The staff were lovely Plenty of fire safety.

It is a very old hotel, past its hey day. Rooms clean but old.

1.0 / 10.0

Worst hotel ever

Very poor little choice food dried up only choice of eggs were scrambled which were floating in water.all in all disgusting

Absolutely nothing

3.0 / 10.0

Booked for two nights stayed for one

The room the breakfast was terrible egg were burnt bacon dry nothing good,I went to breakfast at 8.15.

5.0 / 10.0

Royal Thurso Hotel

Centre of town good location

Terrible bath ran downhill shower in bath awkward with shower curtain .beds uncomfortable i1 bed had no headboard .room noisy on main road.parking for motorbikes around side of hotel out of view.breakfast not the best

5.0 / 10.0

Pleasant and handy. Very poor water flow from the shower and noise from the street was disturbing

Nothing special. The cooked food wasn’t very nice and pretty tasteless. The staff were very pleasant.

As above

8.0 / 10.0

Room and staff great but not sure would return due to breakfast early close

Staff

Shame not to be in the front room. 9am close is way to early especially on a Sunday so will look for a different hotel on next trip as eg premier inn serves until 11am. Quality was ok but lots of things not there at 8.45am ,

2.0 / 10.0

Very poor and would not recommend nor stay again.

Hotel was well located. Car parking area right behind hotel.

Room overlooking street has single glazing and windows didn't close properly with the result very very noisy. Room, and the overall hotel in fact, decor was extremely dated but was clean. Breakfast was awful with most of it simply inedible and ended up eating out.

8.0 / 10.0

Nice Hotel

The hotel is great apart from the breakfast which is just OK, but in general its a nice hotel!

Breakfast, no one pours fat out of bacon, so it was very greasy, coffee was weak very much watered down

7.0 / 10.0

Fair not enough facilities for the money pay

Brafest need more choice

Rooms are not standard Water damp marks in the wall Sink basing need to replaced with new bath room floor need to refurbished

9.0 / 10.0

Much enjoyed our stay.

Very comfortable. - Staff were very friendly and helpful. Delicious supper in the bar and breakfast the next morning. Great location for us to be near the golf club. Able to park at the hotel was a bonus.

The back entrance from the car park could have been a bit cleaner

5.0 / 10.0

Cheap stay in Thurso, don’t expect much

Great location and certainly a unique historic vibe of a once great hotel

A lot of things need renovating or updating - from the locks on the doors to the wifi (just didn’t work properly) to the nasty toilet brush. Also, the weakest coffee at breakfast I’ve ever seen.

8.0 / 10.0

An old world charm in a central location.

Very central location with an old world charm. All the staff were helpful and welcoming. Don't be put off by the winding corridors & the intermittent sloped floors, the rooms are worth it. Great beds!. Great breakfast. Lovely & relaxed atmosphere.

The family room is facing the main street and on a Saturday night the sound of boy racers on the street might haunt your dreams!. If you're a light sleeper, request your room towards the back of the hotel where you'll hear nothing and sleep like a log.

1.0 / 10.0

Wont be back

Convenient because it's in the centre of town

Breakfast was terrible no Bacon and scrambled eggs were burnt Sausages were slightly undercooked also used the shower and the shower tray filled with water must have been blocked so for the rest of my stay in the room all you could smell is sour water and sewage travel every year to this hotel but never again

1.0 / 10.0

Don't book a stay at the Royal Thurso Hotel

The room was ok,but the shower didn't work, we were in room 266 out of 280 rooms ,there wasn't any lifts we had about 50 stairs to climb and as my husband has extremely bad hip and knee they didn't even offer to take our cases up .we are age 70+years and we will certainly not be using hotel again 😧😧😧even the windows were so rotten that they wouldn't open at all HORRENDOUS 😕😕😕staff were very unhelpful

5.0 / 10.0

Central location but a very old & dated building.

Central location

Very dated

8.0 / 10.0

Very friendly place

Staff and were lovely and very helpful, room was clean and good parking around the building

Shower was a bit cold

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