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About this hotel
Located 5 minutes' drive from Florence Peretola Airport, close to the A1 and A11 Motorways, Hotel Franchi offers air-conditioned rooms with a balcony and a bar. Wi-Fi connection is available for free.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located 5 minutes' drive from Florence Peretola Airport, close to the A1 and A11 Motorways, Hotel Franchi offers air-conditioned rooms with a balcony and a bar. Wi-Fi connection is available for free.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.2 / 10.0
Excellent(2,856 Ratings)
100% verified reviews
1.0 / 10.0
Terrible experience with the lack of management and rude communication
5min to the airport by taxi
We had a terrible experience at this hotel. We don’t recommend staying here if you expect 3 star experience.
We booked via booking.com, but they contacted me via WhatsApp asking for email address without a reason. It should be mentioned on the booking and why don’t you contact via booking.com?
Then they sent me the PayPal link to pay city tax. I asked them if I can pay at check-in because I don’t have a PayPal account, they said yes.
On the day they contacted me again for check-in time. I said 21:30, which is 30min before their reception closing time. However they kept pressuring us to complete check-in and city tax payment before arrival, while several times we mentioned we will be on time.
We were very uncomfortable but managed to do so while driving and arrived before 21:30 as we promised. No apology but only argument from the rude female receptionist for this unnecessary and uncomfortable pressure.
We booked and prepaid for the airport shuttle at 5am. The bus didn’t come and we waited for 15min, finally called the hotel owner who managed to get the bus for us.
Furthermore, one week later they sent us the check in link for another Asian guest name. We informed them and they said ‘human error can SOMETIMES happen.’ I mean how many errors did you cause us and we can’t trust how they handle customer data.
The room was tiny and we could hear all the noise from the next door. We would never stay here again.
10.0 / 10.0
Great
Excelente
New and clean
10.0 / 10.0
Good room, great location
Hotel and room was clean, comfortable and perfect for us as we wanted a place to stay close to the airport as our flight out the next morning was at 6:30 a.m. There was also a shuttle bus to the airport for an extra fee, but worth it.
There were quite a few couples trying to get on the shuttle bus, and not enough room for all. Turned out that a couple had a later reservation but tried to leave on our earlier one. We finally had to ask them to get off so that our reservation time could leave. I think if the driver had a roster and used it earlier, our departure wouldn't have taken so long.
9.0 / 10.0
Comfortable and affordable stay for a night before the flight
Close location to the airport
For some reason the shower did not run the water
9.0 / 10.0
It was great.
Staff
Room
Cleanness
I would like to have more choices for breakfast.
10.0 / 10.0
Exceptionally clean.
The cleanliness and the reception.
The location from the T2 train stop of Guildano was not an easy walk, especially with suitcases and children. The food was served in plastic and there was no other place to eat.
8.0 / 10.0
Loved the little restaurant/bar area, friendly staff and airport shuttle service.
The hotel was great. I chose the hotel after reading reviews about the proximity to the airport and airport shuttle service for early flights. The little restaurant/bar in the lobby was an added bonus.
The only thing I did not like was the rooms bathroom smelled strongly of cigarette smoke, enough so, we had to open windows.
9.0 / 10.0
Seamless and simple
Great location for a night before an early flight
9.0 / 10.0
Would stay again and would recommend to others
Location, clean and modern, nice bar area
Loud doors in hallways closing throughout the evening
5.0 / 10.0
For a one night.
Close to airport, nice bar reception area with food.
Basic basic room, like a hostel
7.0 / 10.0
I would recommend this hotel to other people who want to stay near the airport.
We didn’t have breakfast. The dinner was very good and so was the location
I think the bartender was a bit rude.
9.0 / 10.0
Convenient for early am flight
Easy access to the airport
10.0 / 10.0
QUICK QUICK response to any questions !
The hotel staff was SO SO quick to respond to any questions that I had on What's APP. Transportation on strike, so we had quite a few questions, such as how to take a tram when taxi's can't get to airport etc...
All good.
10.0 / 10.0
Fabulous location and relaxing atmosphere.
Location, cleanliness and great communication with staff.
No issues
10.0 / 10.0
Easy stay for close by airport drop off
Check in was easy and I got my next day 4am shuttle reserved. Room had a double and single bed AND a balcony! Bar/restaurant was open late which is good since there isn't anything close by.
Nothing
10.0 / 10.0
Will stay again if I ever get back to Florence.
I stayed at Hotel Franchi both when I first arrived in Florence, and again the night before I flew out. Both times the staff were friendly and helpful, but on the 2nd stay, I was under the weather and they went above and beyond. I was able to check into my room early, order food brought to me, and even had help getting my bags up to the room. The food is amazing (the chicken Cacciatori was great), as are the cocktails and wine/prosecco. It's an easy walk to dinner if you prefer to eat out.
I did not have anything that I did not like.
5.0 / 10.0
Basic and expensive for the level of comfort
Very convenient for the airport and I appreciated the shuttle in the morning.
It was basic but clean and perfect for a pre flight sleep.
I found the key pad for the front door difficult to manage. The need to have a key pad operated front door made me feel that it was an unsafe area. The walls are paper thin so conversations are very clear and loud when I was trying to sleep. Doors bang until very late and I found it difficult to get to sleep. There’s a small kettle but the socket is too far away for the flex to reach. The only way I could boil some water was to get on my hands and knees under the table with the kettle, and hold the plug in the socket as it kept popping out if I let it go.
7.0 / 10.0
Met expectations, about all.
The hotel is quite close to the airport, only 10 minutes at most. It was a little hidden to find but but our taxi driver was familiar with it. The room was a bit small but clean and everything worked well. It was fine for a temporary stay to fly in/out of the airport.
The hotel only offers a free shuttle to the airport, no pickup service. That was not clear on the reservation website. The staff was pretty indifferent and check-in was self service, though the attitude seems more of an Italian thing than just with this hotel.
8.0 / 10.0
Great for the night before an early flight
Close to airport and their own shuttle.
Served food and drinks. Nice outdoor setting.
Not much around the hotel in terms of food or stores.
10.0 / 10.0
Comfortable and modern hotel near the airport and tram station
Modern, clean, comfortable rooms. Easy check in. Didn’t try the bar/café but it looked nice. Easy to walk to/from car rental and restaurants in easy walk. Staff were friendly
Nothing to fault :)
8.0 / 10.0
Lovely stay. The staff were friendly and the room was nice and clean.
The hotel room was clean and a nice size. The hotel is close to the airport - being one tram stop away.
It was a little further away from the main city centre than I expected
9.0 / 10.0
A comfortable hotel with good proximity to the airport and city central.
Great location - a quick tram ride to airport and city central. Helpful staff.
Nothing
9.0 / 10.0
Would stay again 100% recommend.
We had food in the evening, it was fabulous, the guy on reception was so lovely! Really polite and helpful.
7.0 / 10.0
Good value, clean, quiet and easy stay.
Easy to find and close to airport
Check-in was a little confusing
6.0 / 10.0
It worked for what we were looking for, close to the airport for a short night
Close to the airport
Bathroom facilities weren’t great and beds not very comfortable
10.0 / 10.0
This was perfect for our last night in Florence before flying out early in the am.
Very close to airport for early flight. Shuttle was coordinated. Kitchen available.
8.0 / 10.0
Fit for purpose, can recommend
Location close to the airport, friendly and helpful personnel, late check in possibility
9.0 / 10.0
Would stay here again.
Very clean and stylish. Great location for early morning flight! Helpful in arranging shuttle to airport.
Would have been nice to be given directions to the train stop to get into city center,
10.0 / 10.0
Very nice stay close to the airport
The hotel is very close to the airport, and they offer a shuttle service every 15 minutes all day long.
The room was very clean and spacious.
There is an outside area close to the lobby, which is very nice.
The staff is really friendly.
8.0 / 10.0
Perfect for a short stay - not a long stay
Clean, near the airport
Lack of staff, odd check in process and staff timings
9.0 / 10.0
Great stop over hotel for a night or 2. Great staff
The hotel is small which allows the staff to be right there for you. It was clean, surprisingly comfortable and the staff were extremely friendly. I was only there to meet family the next day at the airport. Great proximity to the T2 line took me to the airport quickly. I was alone and didn’t want to move off the property for a meal. They have a few GREAT homemade meals offered right there. The patio and outside area is so shady, comfortable and the host even brought me an extension cord so I could charge my phone since I was early for my checkin. The bar has a great selection of wines and liquors which I enjoyed. Great place to stay, not in an area that you can tour around but served me very well. I recommend.
Far from activity and history
10.0 / 10.0
The current star rating is not indicative of the excellence of this property and staff.
Excellent staff. Very friendly and welcoming. Delicious food offering. Extremely clean room and so close to the airport
4.0 / 10.0
Well a decent bed for the night.
Nice comfortable bed.
Good bed linen & soft white towels
Good coffee
The offer to try to get the shuttle to the airport even though we had been told earlier that shuttle service only available in the morning !
Self service check in system. If I’m paying 180 euro for a hotel why shouldn’t I have hotel service instead of Airbnb self service system.
Location isolated.
The food - to be served a heated up ‘ dried out spoonful of lasagne & chicken cacciatore , expensive to boot, was an insult to both the customer and Italian cooking !
Breakfast - I ordered Greek yogurt with muesli & fruit. What was offered was cornflakes with bits in, plain or chocolate. I ordered plain which consisted of two spoons of yogurt with a few cornflakes. The alternative was a dried out orange or a bruised apple.
When I complained about the food to the ‘chef’ he said they were a Bistro & not a restaurant 😳
8.0 / 10.0
happy and pleased.
all went well. lovely people. lovely dinner outside in the garden.
i’m always looking for a smaller bed pillow in a hotel.
they’re all long and fat pillows these days.
10.0 / 10.0
Lovely and thank you for the restaurant recommendation.
Close to the airport and appreciation for the shuttle to bring us there.
5.0 / 10.0
Alright but don't expect friendliness
Dear Hotel Management, you put so much attention and money in decorating the main hall, why not putting some time and resources in training your staff too? After all, one friendly word and a smile cost nothing... It's worth the effort and - who knows - it might even make your guests welcome. Stranger things have happened.
7.0 / 10.0
50/50 Expeience
The very best part of this experience is I got in late, close to 9 PM and I was so hungry and they heated me up the most delicious lasagna I’ve ever had in my entire life!
Communication was not great and they made an error in giving me the door code number adding an extra digit. I was panicked. I was gonna be left outside at night as they weren’t answering the phone. So I started knocking on the window and somebody ultimately came and was really mad at me that I was banging on the glass.
8.0 / 10.0
Great place to stay if you have an early flight.
Clean and modern with a great area outside.
No fan in bathroom.
8.0 / 10.0
Convenient to the Florence airport and friendly staff
* Close to FLR - 5 minutes by shuttle
* Has small cafe open till 11pm
* Helpful staff
* Elevator
* All digital entry
* Decent size room with balcony and window that opens
* Shutters to keep light/sun out
* Comfortable bed/pillows
* Adequate size bathroom
* Good towels
* Fast hot water in shower
* Good climate controls
* Nice amenities
* Full length mirror
* Two bedside tables with accessible plugs
* Despite thick walls, can hear neighbors and anyone in the hallway
* Shuttle service is good but costs €15 for 5 minute ride
7.0 / 10.0
Close to airport and clean
The hotel was clean and welcoming. Very close to the airport by car. We grabbed dinner down the street and loved it.
The digital check in process is different, but they have someone at the front desk until 11:30pm to help.
The airport shuttle didn't show up at 4:30 am. We called a cab that came in 5 minutes, and they refunded us the 15 euro for the shuttle very fast. Other groups were in panic though.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Franchi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Franchi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Franchi?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and balcony or patio.
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