Hotel Franchi
Top rated by guests





8.2Excellent
(2,856 Ratings)
"Good location and easy to find it. Receptionist help full and friendly.
If I back to Florence will book again."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located 5 minutes' drive from Florence Peretola Airport, close to the A1 and A11 Motorways, Hotel Franchi offers air-conditioned rooms with a balcony and a bar. Wi-Fi connection is available for free.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,856 Ratings)
"Good location and easy to find it. Receptionist help full and friendly.
If I back to Florence will book again."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
so convenient and clean with helpful friendly staff who were responsive at the last minute
close to airport
10.0 / 10.0
Good location and easy to find it. Receptionist help full and friendly.
If I back to Florence will book again.
1.0 / 10.0
5min to the airport by taxi
We had a terrible experience at this hotel. We don’t recommend staying here if you expect 3 star experience.
We booked via booking.com, but they contacted me via WhatsApp asking for email address without a reason. It should be mentioned on the booking and why don’t you contact via booking.com?
Then they sent me the PayPal link to pay city tax. I asked them if I can pay at check-in because I don’t have a PayPal account, they said yes.
On the day they contacted me again for check-in time. I said 21:30, which is 30min before their reception closing time. However they kept pressuring us to complete check-in and city tax payment before arrival, while several times we mentioned we will be on time.
We were very uncomfortable but managed to do so while driving and arrived before 21:30 as we promised. No apology but only argument from the rude female receptionist for this unnecessary and uncomfortable pressure.
We booked and prepaid for the airport shuttle at 5am. The bus didn’t come and we waited for 15min, finally called the hotel owner who managed to get the bus for us.
Furthermore, one week later they sent us the check in link for another Asian guest name. We informed them and they said ‘human error can SOMETIMES happen.’ I mean how many errors did you cause us and we can’t trust how they handle customer data.
The room was tiny and we could hear all the noise from the next door. We would never stay here again.
10.0 / 10.0
Excelente
New and clean
10.0 / 10.0
Hotel and room was clean, comfortable and perfect for us as we wanted a place to stay close to the airport as our flight out the next morning was at 6:30 a.m. There was also a shuttle bus to the airport for an extra fee, but worth it.
There were quite a few couples trying to get on the shuttle bus, and not enough room for all. Turned out that a couple had a later reservation but tried to leave on our earlier one. We finally had to ask them to get off so that our reservation time could leave. I think if the driver had a roster and used it earlier, our departure wouldn't have taken so long.
9.0 / 10.0
Close location to the airport
For some reason the shower did not run the water
9.0 / 10.0
Staff
Room
Cleanness
I would like to have more choices for breakfast.
10.0 / 10.0
The cleanliness and the reception.
The location from the T2 train stop of Guildano was not an easy walk, especially with suitcases and children. The food was served in plastic and there was no other place to eat.
9.0 / 10.0
Great location for a night before an early flight
8.0 / 10.0
The hotel was great. I chose the hotel after reading reviews about the proximity to the airport and airport shuttle service for early flights. The little restaurant/bar in the lobby was an added bonus.
The only thing I did not like was the rooms bathroom smelled strongly of cigarette smoke, enough so, we had to open windows.
9.0 / 10.0
Location, clean and modern, nice bar area
Loud doors in hallways closing throughout the evening
7.0 / 10.0
We didn’t have breakfast. The dinner was very good and so was the location
I think the bartender was a bit rude.
5.0 / 10.0
Close to airport, nice bar reception area with food.
Basic basic room, like a hostel
9.0 / 10.0
Easy access to the airport
10.0 / 10.0
The hotel staff was SO SO quick to respond to any questions that I had on What's APP. Transportation on strike, so we had quite a few questions, such as how to take a tram when taxi's can't get to airport etc...
All good.
10.0 / 10.0
Check in was easy and I got my next day 4am shuttle reserved. Room had a double and single bed AND a balcony! Bar/restaurant was open late which is good since there isn't anything close by.
Nothing
10.0 / 10.0
I stayed at Hotel Franchi both when I first arrived in Florence, and again the night before I flew out. Both times the staff were friendly and helpful, but on the 2nd stay, I was under the weather and they went above and beyond. I was able to check into my room early, order food brought to me, and even had help getting my bags up to the room. The food is amazing (the chicken Cacciatori was great), as are the cocktails and wine/prosecco. It's an easy walk to dinner if you prefer to eat out.
I did not have anything that I did not like.
10.0 / 10.0
Location, cleanliness and great communication with staff.
No issues
5.0 / 10.0
Very convenient for the airport and I appreciated the shuttle in the morning.
It was basic but clean and perfect for a pre flight sleep.
I found the key pad for the front door difficult to manage. The need to have a key pad operated front door made me feel that it was an unsafe area. The walls are paper thin so conversations are very clear and loud when I was trying to sleep. Doors bang until very late and I found it difficult to get to sleep. There’s a small kettle but the socket is too far away for the flex to reach. The only way I could boil some water was to get on my hands and knees under the table with the kettle, and hold the plug in the socket as it kept popping out if I let it go.
7.0 / 10.0
The hotel is quite close to the airport, only 10 minutes at most. It was a little hidden to find but but our taxi driver was familiar with it. The room was a bit small but clean and everything worked well. It was fine for a temporary stay to fly in/out of the airport.
The hotel only offers a free shuttle to the airport, no pickup service. That was not clear on the reservation website. The staff was pretty indifferent and check-in was self service, though the attitude seems more of an Italian thing than just with this hotel.
8.0 / 10.0
Close to airport and their own shuttle.
Served food and drinks. Nice outdoor setting.
Not much around the hotel in terms of food or stores.
10.0 / 10.0
Modern, clean, comfortable rooms. Easy check in. Didn’t try the bar/café but it looked nice. Easy to walk to/from car rental and restaurants in easy walk. Staff were friendly
Nothing to fault :)
8.0 / 10.0
The hotel room was clean and a nice size. The hotel is close to the airport - being one tram stop away.
It was a little further away from the main city centre than I expected
9.0 / 10.0
Great location - a quick tram ride to airport and city central. Helpful staff.
Nothing
9.0 / 10.0
We had food in the evening, it was fabulous, the guy on reception was so lovely! Really polite and helpful.
6.0 / 10.0
Close to the airport
Bathroom facilities weren’t great and beds not very comfortable
7.0 / 10.0
Easy to find and close to airport
Check-in was a little confusing
10.0 / 10.0
Very close to airport for early flight. Shuttle was coordinated. Kitchen available.
8.0 / 10.0
Location close to the airport, friendly and helpful personnel, late check in possibility
9.0 / 10.0
Very clean and stylish. Great location for early morning flight! Helpful in arranging shuttle to airport.
Would have been nice to be given directions to the train stop to get into city center,
10.0 / 10.0
The hotel is very close to the airport, and they offer a shuttle service every 15 minutes all day long.
The room was very clean and spacious.
There is an outside area close to the lobby, which is very nice.
The staff is really friendly.
8.0 / 10.0
Clean, near the airport
Lack of staff, odd check in process and staff timings
9.0 / 10.0
The hotel is small which allows the staff to be right there for you. It was clean, surprisingly comfortable and the staff were extremely friendly. I was only there to meet family the next day at the airport. Great proximity to the T2 line took me to the airport quickly. I was alone and didn’t want to move off the property for a meal. They have a few GREAT homemade meals offered right there. The patio and outside area is so shady, comfortable and the host even brought me an extension cord so I could charge my phone since I was early for my checkin. The bar has a great selection of wines and liquors which I enjoyed. Great place to stay, not in an area that you can tour around but served me very well. I recommend.
Far from activity and history
10.0 / 10.0
Excellent staff. Very friendly and welcoming. Delicious food offering. Extremely clean room and so close to the airport
4.0 / 10.0
Nice comfortable bed.
Good bed linen & soft white towels
Good coffee
The offer to try to get the shuttle to the airport even though we had been told earlier that shuttle service only available in the morning !
Self service check in system. If I’m paying 180 euro for a hotel why shouldn’t I have hotel service instead of Airbnb self service system.
Location isolated.
The food - to be served a heated up ‘ dried out spoonful of lasagne & chicken cacciatore , expensive to boot, was an insult to both the customer and Italian cooking !
Breakfast - I ordered Greek yogurt with muesli & fruit. What was offered was cornflakes with bits in, plain or chocolate. I ordered plain which consisted of two spoons of yogurt with a few cornflakes. The alternative was a dried out orange or a bruised apple.
When I complained about the food to the ‘chef’ he said they were a Bistro & not a restaurant 😳
8.0 / 10.0
all went well. lovely people. lovely dinner outside in the garden.
i’m always looking for a smaller bed pillow in a hotel.
they’re all long and fat pillows these days.
10.0 / 10.0
Close to the airport and appreciation for the shuttle to bring us there.
5.0 / 10.0
Dear Hotel Management, you put so much attention and money in decorating the main hall, why not putting some time and resources in training your staff too? After all, one friendly word and a smile cost nothing... It's worth the effort and - who knows - it might even make your guests welcome. Stranger things have happened.
7.0 / 10.0
The very best part of this experience is I got in late, close to 9 PM and I was so hungry and they heated me up the most delicious lasagna I’ve ever had in my entire life!
Communication was not great and they made an error in giving me the door code number adding an extra digit. I was panicked. I was gonna be left outside at night as they weren’t answering the phone. So I started knocking on the window and somebody ultimately came and was really mad at me that I was banging on the glass.
8.0 / 10.0
Clean and modern with a great area outside.
No fan in bathroom.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Franchi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Franchi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Franchi?
We found 24 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and air conditioning.
