Crowne Plaza Liverpool City Centre by IHG

Top rated by guests

View (from property/room), Photo of the whole room, Bedroom

8.7Excellent

(4,374 Ratings)

"It was very clean and the staff were so helpful I will be back ,thank you ."

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(4,374 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free Wi-Fi, a 18-yard indoor pool and air-conditioned rooms with satellite TVs.

Amenities at Crowne Plaza Liverpool City Centre by IHG

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Heating

Bar

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Laundry services

Sauna

Accessible Parking

Family friendly

Smoking allowed

Accessible by lift

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Liverpool

Nearby attractions

Available Rooms

$$$$

Top rated by guests

8.7Excellent

(4,374 Ratings)

"It was very clean and the staff were so helpful I will be back ,thank you ."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(4,374 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free Wi-Fi, a 18-yard indoor pool and air-conditioned rooms with satellite TVs.

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Heating

Bar

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Laundry services

Sauna

Accessible Parking

Family friendly

Smoking allowed

Accessible by lift

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.7 / 10.0

Excellent(4,374 Ratings)

100% verified reviews

9.0 / 10.0

A very comfortable & enjoyable overnight trip to Liverpool, had a great experience!

Breakfast & evening meal were amazing! Enjoyed using the spa facilities. Staff were very attentive & Location very good.

Parking a bit pricey at £19.50. Have stayed in another Crown Plaza hotel which had more modern decor in the room.

9.0 / 10.0

Lovely location for anyone wanting to do some sightseeing in this beautiful city !

The staff were lovely, right from checking in to checking out ! And the doormen were fantastic, and Frank on the door was an absolute gem !

Maybe more options on the tv like Netflix or a way to stream yourself !

8.0 / 10.0

A great hotel, very well situated in a lively city.

The room was clean, large and, for us, a perfect temperature. A view of the Liver Building was a bonus. The hotel was very well situated for the Waterfront area and easy walking distance from the Castle Street restaurant area. Breakfast was excellent and the breakfast staff were cheerful and very helpful (especially Pepe, who was a joy!)

The shower was a little bit confusing at first and also a little low for a tall (6') person A bulb in the room was blown (but not an essential one so we forgot to mention it to staff) It would be clutching at straws to come up with any real thing to dislike!

4.0 / 10.0

Very poor value for money.

Location. Helpful reception staff on arrival (unfortunately that's where the service ended).

Here’s a better-structured version, with the facilities section placed more logically before the restaurant experience and overall summary: Very poor value for money. The hotel feels dated throughout and is badly in need of refurbishment. Unfortunately, the service did not compensate for this. The majority of staff did not appear particularly aware of guests, and there was a noticeable lack of attentiveness. We paid £220 for a Sunday night in a twin room, plus an additional £20 for parking, which the booking site led us to believe was included. For what was provided, this felt expensive from the outset. Use of the pool required booking a time slot in advance. We went at 5pm and there were around 25 people in a 20m pool, which felt crowded and far from relaxing. Although gowns were provided in the room, there were no slippers, meaning guests were walking around the poolside area in outdoor shoes — not ideal from either a comfort or hygiene perspective. We were staying with our six-year-old and opted to have dinner in the hotel for convenience. There were only two other couples in the restaurant and four visible members of staff, yet service was slow and disorganised. Orders were delayed, and after taking our food order they forgot to take our drinks order entirely. Staff seemed more focused on room service than the restaurant. The food itself was average at best, and portion sizes were surprisingly small — more like starter portions (sea bass and beef bourguignon). With a bottle of wine and our child’s pizza, the bill came to over £100. For the lack of ambience and the level of service provided, this felt excessive. Overall, this stay felt significantly overpriced for the experience delivered.

10.0 / 10.0

Excellent in all departments

It was very clean and the staff were so helpful I will be back ,thank you .

Nothing

8.0 / 10.0

Nice Hotel - Great Location!

Brilliant Location

There were no hooks in the room to hang up coats

10.0 / 10.0

Excellent stay, with friendly and helpful staff, in a great location.

Fabulous breakfast, great to have a proper veggie sausage and tasty eggs. Good fruit selection too.

Nothing

10.0 / 10.0

We will be back asap

Everything about the hotel was fantastic. We stayed near Christmas so it made our stay even more exciting. We will be back to Liverpool and will stay here agagain and again

We were there with my husband brothers and partners celebrating my husband 70th birthday. The atmosphere was fantastic with so much to see and do.

10.0 / 10.0

We always stay here when we come to Liverpool. It's such a great location and just an overall nice e

Our whole stay was a great experience as always. The staff are always nice and helpful and we enjoy the facilities. The rooms are always clean and the beds are lovely and comfortable.

Nothing

9.0 / 10.0

Will be back for a longer visit.

Location. Excellent staff - helpful, polite and friendly without being over friendly.

Nothing really.

9.0 / 10.0

Great stay

Location and room were great. Staff friendly and helpful

Car parking was convenient but pretty expensive

10.0 / 10.0

Great stay and would recommend

Lovely big rooms, clean, good ironing board, and lots of clothes space. Rooms were quiet. Hotel staff were very helpful and polite.

Breakfast could have been included.

10.0 / 10.0

Brilliant

Next to the Liver building modern clean excellent staff and service and ambience Car park although you have to pay a bonus

10.0 / 10.0

Great place for a short business trip.

Great location

10.0 / 10.0

The staff were all very friendly and helpful

Very clean and well kept

10.0 / 10.0

Good hotel

Food good

Nothing

8.0 / 10.0

We had a great time in Liverpool apart from the heat in the hotel.

All round the food and spa were good

We felt the heat through out the building was unpleasant and extreme. There was a strong smell of chlorine from the spa in reception.

8.0 / 10.0

Very good

Food always good service is great

Air con was to hot in the hotel

6.0 / 10.0

OK on the whole

Comfortable clean room, helpful restaurant staff.

Stairs not available except in event of fire. Pool facilities ok, but rather dominated by rough young men around 4.30-6.00pm, who dived in, were loud and kicked the recliners around, whilst a children's swimming lesson was going on.

8.0 / 10.0

Great hotel

Everything

Nothing

10.0 / 10.0

A near perfect Liverpool stay

Brilliant location, v good facilties and v friendly and helpful staff

A little bit characterless and corporate in overall look

8.0 / 10.0

Excellent

Staff excellent

Stressful finding parking. People parked across 2 spaces limited space

9.0 / 10.0

Overnight

Breakfast very good

Nothing l

5.0 / 10.0

Ok but not good value for money.

Location

The Shower in our room was pitiful and the TV didn’t allow for any streaming services or casting. I would expect a lot more for £300 for a night. No parking or breakfast included either, so not great value at all.

10.0 / 10.0

really nice stay

Modern, clean, comfortable hotel. Next to the riverside and within walking distance of all the sights. The staff were friendly and went out of their way to make us feel welcome. The breakfast was good.

Pool could have been warmer

10.0 / 10.0

Will stay again

Loved everything about the hotel staff friendly and helpful kids loved the pool

10.0 / 10.0

We had a very enjoyable stay at this hotel and will return.

Loved it all.

10.0 / 10.0

Absolutely amazing! Would recommend and will stay here again in the future!

Excellent hotel 5 🌟

No issues at all!

10.0 / 10.0

Great stay

Great location Welcoming staff

8.0 / 10.0

We had a lovely stayed was clean, comfortable and staff were excellent

Staff were lovely very friendly and very helpful

N/a

9.0 / 10.0

Relaxing before my son’s wedding the next day so we were chilled with my son ready for the day ahead everyone was so fri

Very classy quiet and breakfast lovely

Nothing

8.0 / 10.0

I had been to the Floral Pavilion to see Justine Hayward in concert lovely evening. I decided to stay in Liverpool to vi

Excellent location for me opposite the iconic Liver bird building. Lovely foyer bright and clean.

Nothing 🤗

8.0 / 10.0

Excellent except the parking

Everything was perfect from start to finish except the parking which was poor there where spaces available but due to bad parking you could not use them also the blue badge spaces had cars in that weren't blue badge holders and no one new who's they we're

6.0 / 10.0

Comfy bed nice room

Didn’t know that they take £50 off you when you arrive incase anything is broken - very strange. Still not revived the money back.

10.0 / 10.0

Really good stay in Liverpool, would use Crowne Plaza again.

Loved the large reception area (and beautiful tree), the really accommodating staff (from checking in, to coming outside and showing us directions to somewhere), the lovely room and comfortable beds etc. The breakfast was a really good buffet and the nicest scrambled egg I have had in years!! The location of this hotel was excellent.

A really small niggle, is that more varieties of unsliced bread at breakfast would have been great to go with continental breakfast and more varieties of cheeses.

8.0 / 10.0

Expensive for average stay

Breakfast was good and the sports centre. My wife used the pool and said it was excellent. The facilities looked clean and tidy. The Crowne Plaza is close too town so you could esily walk in. Great view out of our window.

Rooms were small. Bathroom the ceiling had condensation/water damp patches on them. Toilet did not flush properly. Quilt end cover was stained. All these are preventable by good room checking. This is not what you would expect from the Crowne Plaza.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Liverpool City Centre by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Liverpool City Centre by IHG. Enjoy the water!

Is Crowne Plaza Liverpool City Centre by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Liverpool City Centre by IHG?

We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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9.6 / 10.0

Outstanding(119 Ratings)

Mere Brook House

Bed and Breakfast

in Wirral

5star

3 guests · 1 bedroom · 1 bath

WiFi/Internet · TV · Microwave

Looking to create some memories in Liverpool? Look no further than our Bed and Breakfast, Mere Brook House. Enjoy top-rated amenities including Non-smoking, WiFi/Internet and Laundry services, and more.

Crowne Plaza Liverpool City Centre by IHG

Hotel in Liverpool

Reasons to book

About this hotel

Amenities at Crowne Plaza Liverpool City Centre by IHG

Map of Liverpool

Nearby attractions

Available Rooms

Hotel in Liverpool

Reasons to book

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Liverpool City Centre by IHG pet friendly?

What amenities are available at Crowne Plaza Liverpool City Centre by IHG?

Explore similar stays in Liverpool

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