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Crowne Plaza Liverpool City Centre by IHG

Top rated by guests

Fitness facility

Standard Room, 2 Double Beds (Waterfront View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Combined shower/tub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom (Liver Building View) | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

9.0Outstanding

(1,028 Ratings)

"Very nice hotel. Clean and well appointed. Staff extremely knowledgeable and helpful. Would stay here again "

Kurt

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(1,028 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 2 restaurants, 4-minute walk to Liverpool Pier Head Ferry Terminal
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities at Crowne Plaza Liverpool City Centre by IHG

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.0Outstanding

(1,028 Ratings)

"Very nice hotel. Clean and well appointed. Staff extremely knowledgeable and helpful. Would stay here again "

Kurt

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(1,028 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

About this hotel

Hotel with 2 restaurants, 4-minute walk to Liverpool Pier Head Ferry Terminal
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.0 / 10.0

Outstanding(1,028 Ratings)

3.0 / 10.0

Apart from one thing, everything was top class. The food, the service, the room etc. Unfortunately, on the last night of our stay there, they had "a event" on in the ballroom. I was due to drive my car home to Scunthorpe, the next morning, which would take me 3 hours. I was unable to sleep because of the very loud noise from this event which went on until midnight. I was very worried that my tiredness would detrimentally impair my driving conentration. At 10 pm I complained about the noise. It did quiten down a little bit but I still could not sleep until midnight when it ended. Thankfully, I did get home witout an accident.

5.0 / 10.0

Was nice stay

5.0 / 10.0

Favourite in the city

5.0 / 10.0

Our second stay, part of a longer trip. The hotel was clean and comfortable and the staff were very friendly and helpful. Only a quick stopover but we managed a pleasant walk round the nearby dock area. The breakfast was a good varied selection and the hot breakfast is refreshed regularly. All in all a very pleasant stay and we’re looking forward to returning for a longer stay.

4.0 / 10.0

The breakfast was good, but expected a better selection for this type of hotel

5.0 / 10.0

good size room, well maintain and spotless.

5.0 / 10.0

The room was beautiful and clean as was the rest of the hotel, staff where all lovely and friendly would definitely recommend

5.0 / 10.0

Food and room was good excellent

2.0 / 10.0

The room is clean enough and the staff are friendly. However the hotel is tired. The room is tiny and is billed as a standard Queen room - the bed is NOT a queen size and for the cost it is definitely not good value on any level. Also £19 per night (discounted!) car parking is a shocker when I have paid nearly £600 for 2 nights. We are both disabled and to be fair didn’t tell them, don’t actually have to but have to say that being on the fourth floor at the far end of the corridor is ok unless you get to the room on the second day only to discover that the room key hadn’t been reactivated. Then had to go all the way back to reception to collect the new key. Breakfast was poor, overcooked and soggy. Hash browns full of fat, fried eggs hard, black pudding like rocks. Tried to complain to 2 under managers about the extortionate rates for a tiny room and bathroom but was told they didn’t set the rates and they were higher because Liverpool were playing. I get that but I expect better amenities. Interesting that the photo for the hotel shows the jacuzzi - no mention that the ceiling had collapsed on it a month ago and it is awaiting a replacement so no jacuzzi. Also just to be petty, no biscuits replenished during the housekeeping service. Feel throughly ripped off and let down. Would have happily discussed with someone but no one interested.

4.0 / 10.0

Pleasant staff, pleasant family friendly and weekend getaway facilities. Room comfort needed an upgrade however. Swimming pool and reception, restaurant staff all very friendly and concerned, they all were very helpful and polite. A definite come back to hotel. Thank you.

4.0 / 10.0

Really lovely hotel, polite, helpful staff who always had a smile. Beautiful hotel, fantastic breakfast and other menu option's availability too. Clean room, daily re stock of towels. Would definitely stay again

5.0 / 10.0

Lovely hotel in the perfect location. Have stayed before and will stay again.

5.0 / 10.0

Yes

4.0 / 10.0

Reception staff exceptional nice and friendly

2.0 / 10.0

Awful, cold and unrelaxing pool/spa. Dated hotel, overpriced.

5.0 / 10.0

I was feeling homesick and wanted a trip to the pier head and the crown plaza location is ideal for the §visit

5.0 / 10.0

Amazing room excellent staff

4.0 / 10.0

Very short stay to pick up a cruise ship. Ideal as walking distance to the cruise terminal and a comfortable place to wait until your check in time.

5.0 / 10.0

Just as always fantastic

5.0 / 10.0

Great Location, connected to the train station, good breakfast

5.0 / 10.0

Immaculate, comfortable and perfectly situated hotel in the centre. Staff all very helpful and welcoming

5.0 / 10.0

We love the Crowne plaza in Liverpool . The staff are great . The food is lovely and the beds are comfy what more do you need .

1.0 / 10.0

Location is excellent but hotel is tired and the pool area was filthy.

4.0 / 10.0

Really enjoyed our stay, the staff were all very friendly, in particular Claire at breakfast. She was very friendly and very helpful and welcoming.

4.0 / 10.0

Room needs a second comfortable chair and a larger table for two people of eat in room or play a game. Bath slippery getting out after a shower with the hand rail close to shower so does not assist dropping leg to floor, bath curved sides at bottom. Sunday breakfast was noisy large family group calling to each other - not hotel’s fault. Staff were friendly and the doorman was excellent. Had to make a passage to lifts through conference attendees - prior to that quite a few had been standing outside smoking /vapping blocking the pavement. BLT sandwich had very fatty bacon, with so much soft fat and very little meat was a very unpleasant sandwich yet still charging a high price. Buffet breakfast had a nice mixture of food. Room was quiet as had a river view room.

5.0 / 10.0

For my first visit to Liverpool i can say that I could not have picked a better hotel.The location was spot on- with a glorious view of the Liver building, Mersey and docks, very accessible to local transport and sights. Parking was efortless as was checking in.Very friendlly helpful staff, great comfortable room, breakfast 😋. Lovely pool.First time staying at a Crowne Plaza hotel, no hesitation in rebooking for my next trip to Liverpool. Can't wait to return to your beautiful, vibrant, historic city.Many thanks.

5.0 / 10.0

From the moment we arrived, it was a pleasurable experience. The staff were incredibly friendly, the hotel was spotless, and I’ve already recommended it to my friends and family. The location is perfect for anyone new to Liverpool who wants to explore the sights.

5.0 / 10.0

Lovely central hotel always lots of parking places very helpful staff lovely clean rooms excellent breakfast very good

4.0 / 10.0

comfortable, clean and the staff were friendly the room was a nice size though had a sticking bathroom door which was a bit annoying. Reported it when we left as it wasn’t a major problem and it avoided disruption. location was ok especially for visiting the liverbird experience and 2 nearby museums and not too far from the new Everton ground.

5.0 / 10.0

Great location,room clean,staff very friendly and helpful. In particular breakfast exceptionally good with great choice of healthy and traditional food,all very fresh. Would definately recommend this hotel

10.0 / 10.0

Very nice hotel. Clean and well appointed. Staff extremely knowledgeable and helpful. Would stay here again

10.0 / 10.0

Lovely hotel, good breakfast, good facilities and a short stroll to the Hill Dickenson Stadium. UTFT

4.0 / 10.0

With very loud traffic noise we all thought a window was open but it wasn’t. Extremely noisy for us trying to sleep. Windows should be updated on road side of the hotel should not have to pay a lot more to get a waterfront room with less noise.

4.0 / 10.0

Stayed for a long weekend. The hotel's facilities are lovely - particularly appreciated the swimming pool, sauna and hot tub, which were the reasons for selecting this venue and made the trip. The mattress in our room was the only let down - just so spongy and soft, it provided no support for my back at all.

5.0 / 10.0

Easy to find being right on the dock side. With on site parking we were able to park up and leave the car until ready to depart 2 days later. Check in was smooth and easy. The staff were all friendly and helpful, pointing out points of interest and providing directions when needed. All the staff were great but in particular John the doorman was always ready for a chat with a smile. We found the hotel to be clean and comfortable with good amenities. We made use of the pool and steam room to help us relax. We only ate breakfast at the hotel but we thoroughly enjoyed it. There was a varied selection available, all freshly made, none of it being left to stand but rather being readily replenished as needed. Although the hotel was on the docks next to a main thoroughfare and there was a huge concert going on the room was remarkably quiet. As mentioned the hotel was on the docks so there was plenty to see and do within walking distance. For Beatles fans the Cavern is easily reached but is very loud and crowded. We found a quieter less busy alternative in The Beatles story on Albert docks. Well worth a visit. Not to mention riding the ferry on the Mersey. All in all we had an enjoyable stay and recommend the Plaza for its location, staff and amenities.

10.0 / 10.0

Excellent.

10.0 / 10.0

Easy to get around and very good hotel.

10.0 / 10.0

Comfortable

10.0 / 10.0

Good clean convenient

5.0 / 10.0

We had a great stay - location is excellent, breakfast was excellent and room was v good. Staff were also really nice and friendly. Only downside was the changing rooms for the swimming pool - gents was out of order and only small family area available which wasn’t the cleanest. Overall though would recommend.

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