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Heeton Concept Hotel - City Centre Liverpool

Top rated by guests

Facade/entrance

Bed, Bedroom

Bed, Bedroom

Shower, Bathroom

Bed, Bedroom

8.2Excellent

(3,480 Ratings)

"The location is very convenient, and it is great for the value! The 24-hour check-in and late checkout option worked perfectly for us."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(3,480 Ratings)

Hotel in Liverpool

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Liverpool’s business district, Heeton Concept Hotel - City Center Liverpool is a 10-minute walk from the famous Albert Dock. It features stylish rooms, free WiFi throughout and 24-hour dining with views over the River Mersey.

Amenities at Heeton Concept Hotel - City Centre Liverpool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

TV

Wheelchair accessible

Family friendly

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(3,480 Ratings)

"The location is very convenient, and it is great for the value! The 24-hour check-in and late checkout option worked perfectly for us."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(3,480 Ratings)

Hotel in Liverpool

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

About this hotel

Set in Liverpool’s business district, Heeton Concept Hotel - City Center Liverpool is a 10-minute walk from the famous Albert Dock. It features stylish rooms, free WiFi throughout and 24-hour dining with views over the River Mersey.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(3,480 Ratings)

100% verified reviews

8.0 / 10.0

Overall I had a great stay, the location is perfect, the staff are friendly and the room was comfortable. I would recomm

The staff were friendly & helpful. As a solo female traveller I felt safer knowing someone was on reception 24 hours a day. Being able to leave luggage at the property prior to check in was really useful & it was put in a locked store cupboard as well so felt comfortable leaving my stuff for a few hours. I also liked that there were full size shampoo, conditioner & shower gel available, as many hotels don't & there's never enough shampoo for long hair!!

Overall it was clean. However there were a couple of old stains (juice or something) on the sheets & the towels/ general decor was a little tired, but they were clean. Room service was advertised everywhere but unavailable, which didn't effect my stay as I had no plans to have room service, but if other guests did then they would be disappointed, so I would suggest removing the posters etc!

7.0 / 10.0

I have stayed in better

Location: The room was spacious. The shower

The TV has seen its day. We couldn't switch on the heating when we came in at night, and the room was cold. There are no hand towels or mat when coming out of the shower.. Our room was ready at 12 noon, but still charged us £20 for early check-in, just to leave our bags

9.0 / 10.0

Great for a short stay

Staff, location, quiet

Nothing really

8.0 / 10.0

Comfortable stay, does what it says on the tin!

Clean & comfortable. Very helpful & friendly staff.

Looked a bit stark & basic , it was missing some decorative touches.

9.0 / 10.0

Great

Everything staff was great very welcoming great location and it was cheap you cant ask for more

The only thing what was missing was some hand towels

8.0 / 10.0

overnight stay

Clean, spacious, comfortable room.

No fridge, TV not working properly.

9.0 / 10.0

Excellent stay

Location was excellent

10.0 / 10.0

Would recommend!

The location is very convenient, and it is great for the value! The 24-hour check-in and late checkout option worked perfectly for us.

8.0 / 10.0

Comfortable hotel in a great location for public transport users.

Closeness to James Street station yet couldn’t hear any noise. Convenient to Albert Dock too.

Thought the hallways needed an upgrade.

10.0 / 10.0

Lovely receptionist upgraded our rooms

Staff

Nothing

8.0 / 10.0

Good location, clean hotel, just a bit hot in the room.

Location, cleanliness, friendly staff

Couldn’t figure out how to work the air conditioning and windows didn’t open. But there was a fan in the room which helped.

7.0 / 10.0

Good

Good location. Spacious rooms.

No room cleaning for shorter stays. They ran out of toilet paper.

8.0 / 10.0

A lovely warm room on a cold windy October weekend.

Very clean and warm, a lovely simple room, the disabled shower room was great.

Noise from the lift. A disabled room shouldn’t really be on the 5th floor because if the lift breaks what happens then.

10.0 / 10.0

Fantastic stay!

Easy check in. Spacious room. Very clean. Comfortable beds.

Nothing!

9.0 / 10.0

Very comfortable and value for monie

The place was very clean and central to al facilities

8.0 / 10.0

Good location & comfortable accommodation

Good location, close to Albert Dock & to shops & a number of good bars & restaurants.

There was only one lift available the whole time of our stay & it was very slow while everyone used the one that was working.

9.0 / 10.0

Great and will come back

Clean friendly and great location

No winduw

10.0 / 10.0

Clean, spacious, great location

Stayed at the Heeton while traveling over to watch the football so only used the room to sleep in. The room was clean, spacious with all the facilities you would require. The bed was comfortable and we slept really well. Prime location for the town centre, Albert Docks and bars. Perfect for what we needed. Highly recommend

8.0 / 10.0

.

Room nice and spacious. Shower fantastic

Confirmation stated 'King room'. Wasn't a king bed, just two single beds pushed together.

8.0 / 10.0

Great mini break

Location was fantastic

Clean and tidy

10.0 / 10.0

Good location and value for money. Room was goid, no veiw but thats ok

Location

Nothing really.

8.0 / 10.0

Lovely and clean with no fuss

We arrive early and our room wasn't ready but we were moved to a room that was without any fuss.

I didn't have any problems

9.0 / 10.0

Good value

Very clean and very central. Our room was away from the others and very quiet.

A bit of wear and tear in the room. Couldn't figure out how to use the air-conditioning.

9.0 / 10.0

Lovely little hotel

Great location

10.0 / 10.0

Will deffo be back 😁

Location was perfect and room was clean and comfortable

Nothing

10.0 / 10.0

Great location and place

Location

a little expensive for not having a minibar in the room and food options at the hotel.

1.0 / 10.0

Heeton Concept Hotel location Good

location

ROOM LIGHTING WAS NO GOOD VERY DIM, ROOM WAS DIRTY SHOWER WAS BROKEN, BED WAS DIRTY AND OLD, A BED TOPPER HAD BEEN PUT ON TO HIDE LUMPS IN BED , LOST FOR WORDS

9.0 / 10.0

Very good value for money and in an excellent location

One side of the bed was up against a wall which made it a bit awkward getting in and out at one side

8.0 / 10.0

Good for one night stay

The location of the hotel is perfect for the attractions of the city centre and waterfront area. There is a Wetherspoons opposite which is great for a good cheap breakfast. I booked the room for my son and his groomsmen to use the night before his town centre wedding. They had inter connecting rooms which were spacious and clean. Each room had two double beds in which he says were very comfy. The bathroom is a good size. This hotel was great for a one night stay. Helpful friendly staff.

It would have helped if there was a fridge in the room for drinks

5.0 / 10.0

Okay but a bit disappointing.

Great central location. The room was clean and the staff were friendly and helpful.

The hotel/facilities did not match the price tag. The king size bed was two smaller beds pushed together, the lamps did not work and there was a musty smell to the bedding.

10.0 / 10.0

My second time staying at this hotel, would 100% recommend.

My second time staying at this hotel, great location and always clean.

N/A

8.0 / 10.0

I had a cozy and comfortable stay in Liverpool City Center.

Finally, air conditioning in my hotel room! After the hotel hell experience at Ropewalks Hotel (no AC), this was literally a cool change. The staff was friendly and informative. I liked the central location right next to commuter trains.

There was no food and drink available at the hotel.

10.0 / 10.0

We had a great stay

The location is ideal for everywhere

Simple clean and tidy Tha staff are lovely and very helpful

10.0 / 10.0

I would definitely stay there again, it is a very good, clean and central to the city.

All the staff were so helpful and pleasant . Even brought a fan up to my room as the cooling system in my room wasn’t enough during the hot spell last week

It was great, no complaints

4.0 / 10.0

Vastly overpriced for the facilities - ie lack of. All staff we met were lovely.

Location, staff and cleanliness were fine.

Didn’t expect that there would be no breakfast available. We didn’t pay for any but would have expected a dining room for the money.

9.0 / 10.0

Good location

Location

No fridge inside the room.

9.0 / 10.0

Excellent location, quiet room

The location is fantastic, it's right in the center of things without the noise and chaos of staying in the rowdy areas. The room was quite nice, spacious, and clean, and the shower was good, the wifi worked well, and the bed was comfortable. Plus the staff was very friendly.

Nothing really!

10.0 / 10.0

Brilliant

Location, staff and room

Pillow

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