Novotel Brussels City Centre
Top rated by guests





8.3Excellent
(4,237 Ratings)
"The room was spacious, staff very helpful and the location was ideal - less than 10 minutes to the Grand Place."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Our Novotel is located just 5 minutes walk away from the iconic Grand Place and just 450 yards from the De Brouckère Metro Station. It features modern accommodations, an on-site spa center with fitness facilities and 24-hour room service.
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(4,237 Ratings)
"The room was spacious, staff very helpful and the location was ideal - less than 10 minutes to the Grand Place."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great location
Not too much atmosphere
9.0 / 10.0
Comfortable warm room. Welcoming and helpful staff. Good location for restaurants bars .
Though there was good variety, breakfast at 26 euro per person was expensive.
9.0 / 10.0
Great location, friendly staff.
9.0 / 10.0
Modern room, friendly staff and great location.
The price was a bit high but it was comparable with other hotels in the area.
9.0 / 10.0
Location/staff/restaurant
Very noisy at night, but given the location to be expected
10.0 / 10.0
The room was spacious, staff very helpful and the location was ideal - less than 10 minutes to the Grand Place.
9.0 / 10.0
Nice hotel, great location . Breakfast was good
My room 525 was comfortable but a bit tired. The ceiling was very low in the bathroom .
10.0 / 10.0
Great location and within walking distance of awesome restaurants and historic sites. Stayed with family to include two small kids. Hotel staff were kind enough to have the room ready, especially the sofa beds setup. Clean room and great amenities.
Very minor, but carpet maybe needed to be vacuumed once more before guests walk in. Kids picked up different color of hair on their socks while walking through the room.
9.0 / 10.0
Staff very courteous and helpful. Hotel looks great and clean. The hotel is highly recommended.
Nothing
8.0 / 10.0
Location was perfect especially for the Christmas markets. Breakfast was amazing as well.
Staff were a little rude but understandable as it is a busy time of year for them.
9.0 / 10.0
Great to get around the city, helpful staff and very clean
Was very warm in room, turned down heating and opened window.
9.0 / 10.0
Location, pool, friendliness everything
Nothing
10.0 / 10.0
Very spacious and comfortable! The room was clean, the beds were great and the shower was very nice too.
The staff was very friendly, they even allowed us to check in 3 hours earlier.
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10.0 / 10.0
We loved the location of this hotel. The room was a nice size and the bed was very comfortable. We enjoyed our stay here.
8.0 / 10.0
Situated in a safe surrounding of Bxl
Spacious standard room
The swimming pool is just a bath, you can not swim in it
The floor is extremely slippery and nothing is foreseen against this (only in the shower)
Breakfast juice is not freshly pressed
At desk no Dutch speaking person available
Street noise very loudly heard
9.0 / 10.0
Great location. Room large and well equipped. Toiletries lovely. Staff very helpful.
Nothing.
10.0 / 10.0
Location fantastic main cuty centre. Surrounded by a lot of activities. Kids park, restaurant, bars , shopping mall, everything.
The area is awesome.
10.0 / 10.0
Great buffet breakfast, nice facilities like swimming pool, gym, bar.
Nothing
10.0 / 10.0
Comfortable room clean and central y located
10.0 / 10.0
We loved everything about this hotel, from the location to the facilities, to the nice staff, absolutely everything.
8.0 / 10.0
The location was fabulous, close restaurants, shopping and sights. Walking distance to all while close to more quite, but just as interesting, areas.
The room just needs a spruce up. Otherwise rest of the hotel looks fine.
9.0 / 10.0
The room was very good, clean and comfortable
10.0 / 10.0
This was an excellent hotel. It has a professional vibe to it. The room was spacious and airy, with big windows and a lovely view over the square and the old church, this also meant it was really quiet. The bathroom is really nice with an excellent shower. Comfy bed. We also liked having an iron and ironing board in the room. The gym was good with just enough equipment to ensure a decent enough workout. Breakfast was really good. Location was nice, just outside the busier parts and easy enough to get to public transport or walk around.
We would have expected a smart TV for the price of the room. We didn't bother trying out the pool as it wasn't really big enough for swimming.
6.0 / 10.0
I think I was expecting too much from this hotel. I rarely write negative reviews but I don’t like when the hotel doesn’t provide the basics. What we liked about the hotel was:
- the location in city centre. Close to everything. It can’t get better than this.
- room was of a very good size with a little sofa.
- bed was very comfortable.
- very nice view of the city with the cathedral on the left.
- ritual toiletries in the bathroom. They smell amazing.
- breakfast was okay.
We didn’t like:
- the lady at the check in did not give us any ‚welcome to the hotel’ info, e.g, breakfast time, hotel layout, facilities, fitness centre etc. She just handed us the key and off you go.
- the hotel needs a proper refresher, especially the bathroom and toilet.
- the toilet is separate from the bathroom without a sink or a toilet brush and very small. You can’t open the door properly to leave when you inside
- the fridge and safe were not built in to a cupboard.
- the fridge light was flickering giving us headache.
- there was no body lotion in the bathroom.
- the room looked very outdated, worn out and sad.
8.0 / 10.0
The hotel was in a great location—central and very easy to access. It was convenient for getting around the city, with public transportation, shops, and restaurants all nearby. A great choice if you’re looking for a well-situated place to stay.
However, the service at the reception was disappointing. The staff seemed more interested in chatting with each other than attending to the guests. There was a queue of people waiting, and instead of focusing on helping them efficiently, the receptionists appeared distracted. This definitely took away from the overall experience.
10.0 / 10.0
Hospitable and friendly staff, lovely hotel, perfect location. They had rituals toiletteries now which is outstanding. I loved everything. ❤️
10.0 / 10.0
Location and comfortable big room, friendly and very professional staff
The breakfast is very expensive , was very poor quality of food
4.0 / 10.0
Location wise it‘s near to most tourist attractions, restaurants, public transportation, and supermarket.
Reception staff are not so welcoming to the guest upon checking-in. Parts of the room was very dusty and has a very strong smell of a newly painted walls specially in the Toilet. Walls on the room and bath have chipped paints. Bathtub has stains on it.
9.0 / 10.0
Nothing
10.0 / 10.0
Location is great and staff very knowledgeable on nearby attractions
10.0 / 10.0
Great value and staff was very helpful! Location is unbeatable, right in city centre and a short walk to Grand Place.
We arrived early via Eurostar from Paris and they were able to store our luggages in a secure room in the lobby before check-in, which was super helpful!
The rooms and beds were big and comfortable. Would definitely recommend!
9.0 / 10.0
Excellent location. In 2-3 minutes walking distance to great restaurants and bars. Very nice & helpful staff.
Spacious cozy rooms with beautiful views.
Nothing to mention.
10.0 / 10.0
Stayed for 2 nights. Location was perfect! Central and close to everything, yet not a noisy area. Nice to come back to after a long day. Staff were very welcoming and friendly. Offered us an upgrade during checkin. (Around £40 for 2 nights) And gave us a printout of recommended food and places to go. Room was spacious and clean. They have a luggage storage before checkin/after checkout which was convenient. We didn’t try the hotel breakfast or use the facilities like the pool, so no comment on those.
The heating in the bedroom made the air very dry but not much you can do about that... They did provide Rituals body lotion to use which is great.
8.0 / 10.0
Facilities and baggage store for post check out
Bathroom wasn’t great
9.0 / 10.0
Amazing reception staff, very helpful. Loved the pool, relax after a long day.
Air conditioner didn’t get cold, it left the window open for fresh air. No milk or show caps in room
8.0 / 10.0
Location , hotel , breakfasts
Pool a bit small
10.0 / 10.0
Everything was great! Nice staff, comfortable rooms, good breakfast and early check in was allowed. Wonderful!
10.0 / 10.0
Great location that you can walk all the the popular attractions. Grand palace is 2-3 min by walking. Metro and bus stations are very close like 3-5 min by walking. Hotel staff are very friendly and the rooms are perfect. Open buffet breakfast was amazing. Definitely advising. If I will come brussels again definitely I will choose Novotel.
Nothing
5.0 / 10.0
Location
Steam room was out of order and no one warned that it won't work. Gym has no ventilation, is so hot and soggy in there.
8.0 / 10.0
Location & access to public transport
High tariff
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Brussels City Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Brussels City Centre. Enjoy the water!
Is Novotel Brussels City Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Brussels City Centre?
We found 23 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, air conditioning, and pool.
