Hotel Castel Oswald von Wolkenstein

מיקום, נוף, ניקיון, ארוחת בוקר טובה, צוות נחמד, ספא עם בריכה, סאונות וגקוזי כיפיים.

Wunderschönes Zimmer mit einem traumhaften Blick auf den Schlern. Wir hatten die Panorama Suite. Also besser geht es kaum. Großes und gut eingerichtetes Zimmer. Wirklich sehr gute Betten und Kopfkissen. Das Essen war ebenfalls sehr gut, wir hatten Halbpension. Wir wollen auf jeden Fall wieder kommen.

Da einzige was uns gefehlt hat, war eine Nespresso Maschine so wie wir es von vielen 4 Sterne Hotels gewohnt sind.

Mi e piaciuto tutto, dalla pulizia, al cibo ( si mangiava benissimo), al personale di sala ed i proprietari alla reception super accoglienti. Apprezzato anche la merenda pomeridiana ed il relax al centro benessere e alla vasca idromassaggio all aperto. Camera nuova e bagno spazioso e super funzionale. Anche la vicinanza al centro del paese non mi e dispiaciuta.

Nulla di negativo ho trovato

The room was spacious and clean, breakfast was fine, easy parking in place. Some of the staff were incredibly friendly and helpful ( a special mention to Mariagrazia who made us feel so welcome and would be the main reason for coming back here)......some other a bit less.

We found the bed very hard and we didn't sleep good. Issues should be handled a bit better: for instance, this is an hotel with a high level of recurrent guests, some waiters dedicated almost all their attentions to them and almost ignored us until we went to the reception to complain. Obviously we are not speaking about Mariagrazia. We didn't have body shampoo facility replaced for three days and we had to ask twice the reception for help.... they were in panic as they didn't know were to find it.... disappointing for a 4 star hotel. Dinner was sometimes very good, sometimes incredibly boring: fried eggs with baked potatoes as main vegetarian dish and yogurt as dessert was our last dinner.... for the first dish we had some issues, as the waiters ignored us for almost half an hour while they brought to other usual guests that arrived after us the first and the main dish..... so they put it on the table as we were complaining by the reception... no comment.