SureStay by Best Western Sunnyvale Silicon Valley





7.7Good
(181 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located 1.8 miles from Levi's Stadium, one mile from California's Great America and the Santa Clara Convention Center, the SureStay by Best Western Sunnyvale Silicon Valley
hotel is only five miles from the Mineta San Jose International Airport.
Business facilities
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$$$$
7.7Good
(181 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Comfortable bed
No elevator
1.0 / 10.0
It's quiet even though it's off of the freeway
This place is disgusting. We're talking everything from dirty mirrors upon entering our room to bathtubs that don't empty. Our coffee pot had a used pod in the water tank. There's holes throughout the building and the toilets flush really loud so if you plan on sleeping and have someone who frequently urinates throughout the night, you're not going to get a wink in. I wouldn't stay here again. It's filthy.
10.0 / 10.0
Everything
10.0 / 10.0
It was comfortable and cozy..had everything we needed and was close by tacos and gas stations for snacks. Good place nice people at the front desk. Breakfast was just ok not great
The only thing was the ac didnt stay on it would turn on and off at times but was no big deal. Breakfast was just ok not great
7.0 / 10.0
It's a quiet location even though it is near the freeway. The hotel was easy to find with GPS. The lobby and attendant was nice and check in was quick. The rooms are spacious and clean. TV seemed new and had DirecTV service with lots of channels.
This hotel seems to be family owned. There was a pungent smell of food and cooking was I was checking in around 7pm. The odor also filled the hallways for quite a long time. The room's main problems are the toilet makes a strange noise when flushing. All through the night, the HVAC unit kept turning on and off and the sound permeated the walls.
7.0 / 10.0
It was quite easy to register and confirm the reservation. It was also fast and simple checking in at the front desk. The hotel was simple to find on GPS and there was ample parking spaces. The attendant was helpful and quickly checked me in. The room was spacious and smelled quite pleasant on entry. The room was clean and well organized. There was a nice microwave and coffee machine there too.
The few things that could be improved was the carpet could have used a steam cleaning. The toilet made a loud noise every time it flushed. The hot water took a little bit longer than expected. The shower curtain didn't do well to block water from splashing everywhere. The shower itself should be cleaned due to the calcium deposit and hard to change spray styles. Lastly, the air conditioner and heater unit is quite loud when operating.
5.0 / 10.0
Location convenient
Not particularly helpful on checking in. Want to charge $50 to check in earlier than 3pm, even within the hour. We arrived at 2.10pm and waited. They absolutely honour the 3pm rule. The reception was full of people waiting, it was game day & people were wanting to drop bags off, park cars &head to the game. Breakfast included in price but closes at 9am when checkout is 11am. It’s only cereal and paper plates/cups but no way can you access the room you are hunted out. I just tried to get a paler bowl and spoon because I had my own cereal in room. Pretty poor service considering it’s a simple gesture and convenience that’s suppose to be included.
Room was non smoking but stunk. Other than proximity to 49ers stadium it’s a never again for me.
6.0 / 10.0
Affordable & close to Levi Stadium. Convenience of dropping off luggage before check-in. Comfy bed, chairs, and hot shower. Short walk to public transportation.
Room 208 is right next to the ice machine, which is very loud and audible in the room. I immediately advised this room would be unacceptable, and was immediately moved to 224, which was fine.
Despite stopping at the desk before leaving for the day, to specifically ask that my room be cleaned, I returned to an unserviced room. As it was too late to have housekeeping service it, I was moved to a clean room; but it was 208. The deskperson advised that he'd turned the ice machine off; but the balcony/window faces a wall and offers no natural sunlight int the room.
1.0 / 10.0
Bed bugs, dusty room, hair everywhere, smells like mildew, breakfast was stale even though i showed up when they said breakfast starts, staff were rude and insisted I reread the sign about the cleaning fee and smokers fee 3 times during check in, i dont even smoke and they still havent sent my deposit back even though i left the room cleaner than how I found it.
10.0 / 10.0
The breakfast was great! Everything was kept warm and well stocked. The staff was friendly.
No elevator
10.0 / 10.0
Nice and clean. Big room nice accommodations.
7.0 / 10.0
I enjoyed the empolyees helping me with constant printing and leting me check in early that was great!!!
The pool was not open!!!!!
10.0 / 10.0
The hotel was close to the where we were going to have our 2 day retreat so that was great. The staff is great and the place is really quiet and clean.
The breakfast each morning was great. I wish boiled eggs was apart of the menu. I don't know if it is served any other time, but the 2 morning we had breakfast, there was no eggs. There are good options, but having boil egg protein is always good.
3.0 / 10.0
The staff were all very friendly and kind.
The lobby smelled awful as did the room. There were questionable stains on the walls in the hallways and in the room and bathroom.
8.0 / 10.0
The rooms look more posh and comfortable, an upgrade from my stay at another hotel.
It’s a little bit “off the beaten path!” so it can be tricky to find.
7.0 / 10.0
Quality Inn Santa Clara Convention Center is a decent budget-friendly option for those visiting the area. The location is convenient, especially for business travelers attending events at the convention center.
The rooms are clean and comfortable, though a bit basic. Amenities like free breakfast and parking add good value to the stay. The staff is generally helpful and accommodating.
Overall, it’s a good choice if you’re looking for an affordable and convenient stay in Santa Clara.
9.0 / 10.0
The facilty
More variety of breakfast items.
8.0 / 10.0
The bathroom floor was a little dirty in one area.
We arrived around 2:10 pm and was told if we wanted to check in early (prior to 3 pm) it would be $15. I have never heard of this before. Every hotel I've stayed at will check you in when the room if ready. Anyway, the front person at the desk said we could check us in at 2:30 without charge. So we sat in the front until 2:30 rolled around and checked in without charge.
10.0 / 10.0
I had a wonderful experience at the quality inn santa clara. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
nothingg
7.0 / 10.0
Stayed here for a nearby conference. It's not terribly far from the Convention Centre but sits slightly awkwardly between two train stops. Room was clean and quiet, and the hotel is next to a small strip mall.
Pros - Room was fairly large and quiet, and included both a microwave and an actual mini fridge. I had a view of the pool which looked nice and well-maintained although I didn't have the chance to use it. Breakfast was also included but I didnt try it.
Cons
TV in my room didn't work. There's also not much in the surrounding area if you're there for a conference and don't have a car. Also, looking at the prices it seems like the prices were significantly jacked up (2x) specifically for the conference dates.
10.0 / 10.0
Supportive staff and clean rooms.
The lobby and outside area of the property were very clean and maintained.
Breakfast items were also good.
The availability of coffee and hot water in the reception area for 24 hrs was amazing.
Nothing to say about improvement!
10.0 / 10.0
great property
6.0 / 10.0
i liked that it had waffles for breakfast and the room was a good size it was clean and semi updated. There were no protein sources but it did have fruit cereal yogurt and juice. Not too far from great America. I like that it had cable. I liked that it had a gym and pool but did not use it.
the bed was as hard as if I were sleeping on the floor. Made me miss my own and made it hard to fall asleep.
4.0 / 10.0
it’s was clean and breakfast was good
there was no water bottles or in vending machine. the bathroom toilet was leaking 🤢
6.0 / 10.0
Location. clean.
Fitness room. Breakfast
10.0 / 10.0
The breakfast was great.
I accidently forgot some items and the staff was kind and returned them to be.
Thank you
9.0 / 10.0
Location.
Breakfast could have more items like other places. Eggs,bacon, and sausage.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SureStay by Best Western Sunnyvale Silicon Valley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay by Best Western Sunnyvale Silicon Valley pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay by Best Western Sunnyvale Silicon Valley?
We found 1 amenities for this rental. This includes , and business facilities.
