Chicago Marriott Oak Brook





7.8Good
(34 Ratings)
"My room was nice and clean. The bed was comfortable but a squeaky."
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3-Star Hotel
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Across from the Oakbrook Center shopping and entertainment center, this hotel is 18 miles from downtown Chicago. The hotel offers an on-site restaurant and coffee shop.
Business facilities
Golf course (within 2 mi)
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(34 Ratings)
"My room was nice and clean. The bed was comfortable but a squeaky."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Location
Heating so noisy we couldn’t sleep. No one said you had to join bonvoy to get WiFi. Cost very high. Bartender was great.
8.0 / 10.0
Staff helpful & friendly
7.0 / 10.0
Close to event I was going too. In good area.
Ac didn’t work well, toilet paper was sandpaper.
6.0 / 10.0
Location, modern decor, polite staff
Not the cleanest. Shower not clean. Found pubes on shower floor and sink.
10.0 / 10.0
My room was nice and clean. The bed was comfortable but a squeaky.
The bed would sqeak every time you move.Maybe you should check it out for yourself.to determine what to fo about it. Maybe the bed need a new mattress.
8.0 / 10.0
Overall hotel ambience and services
There was an event going on and there was relatively higher noise level
5.0 / 10.0
Big room
No water in the room
No electric kettle
Not friendly Staff,they charged me for something I never ate or ordered
No help to pick luggage
2.0 / 10.0
The property was beautiful and my room was great.
I didn’t like that the property management / booking.com did not confirm my reservation and had me wait 2 hours before I was checked in without any update on why my reservation wasn’t done.
6.0 / 10.0
Clean
Bathroom small, door didn’t lock. Check in at midnight was long. Bar downstairs was rowdy and loud.
I was told that my reservation would be canceled if I didn’t check in before midnight. I seat paid for the room!! I had to check in over the phone.
4.0 / 10.0
We love Marriott hotels the wonderful places to stay the sleep is always wonderful because of the bedding
Unfortunately, because we went through booking.com we paid over $200 for our room and they put us up in a handicap room and unfortunately the room was not comfortable. The bed was not comfortable. Nothing was comfortable. The shower was oversized for a wheelchair accessibility it was just a very sad stay Being punished for going through booking.com. Couldn’t even get a regular room with the king size bed just pathetic.
10.0 / 10.0
Clean & beautiful
The pool was permanently closed
1.0 / 10.0
Not much. Convenient location for work. Room was refurbished so clean and fresh.
Terrible noisy room. Newly refurbished. No light. Poor shower. Unpleasant staff. I hardly slept. They build a room by the freeway without decent sound proof windows. On top of that the AC/ Heater goes on and off all night and rumbles with the noise of a truck engine by your bed side. There is no light such that you can’t read a book. The shower starts by splurting brown water and then it is such a thin trickle you need to stay there for quite a long time. Forget about washing your hair. The gym is poorly equipped and two of the pieces of equipment don’t work. Staff is unpleasant and incompetent. Absolutely horrible place.
7.0 / 10.0
Didn’t do breakfast . It was a convenient location! Friendly staff
It was advertised a pool which wasn’t open. Menus were at front desk when you sat at a table to order you needed to get them there. Thought it would make more sense to have them at the bar. Customer were asking each other where we got menus and where do you order.
5.0 / 10.0
Pillows
Dirty.
The shower/tube was very dirty.
Bad smell in the room and hallway
3.0 / 10.0
It was opposite a large mall with shops and restaurants within east reach.
Our experience was so bad we had to change hotels. Staff were nice about us having to checkout early.
No real restaurant on the property, just a cafeteria style area for breakfast and a bar. Housekeeping needs to be booked at checkin and is not daily. Rooms look tired and dingy. Bathroom is weird - sink is in the room. Toilet and shower are in the ‘bathroom’ which is so small you have to step over the toilet in order to close the bathroom door. The photos of the bathroom on booking.com are misleading.
9.0 / 10.0
The Breakfast was great!
5.0 / 10.0
Breakfast was passable. Setting was cafeteria like. I ordered a take away dinner. It was ok. Checking in was time consuming so staff comped my breakfast. My room was not sufficiently cleaned. Small pieces of paper on carpet and soiled towel in bathroom.
I noticed I was charged for someone else’s dinner. It gook nearly 30 minutes to research the charge.
9.0 / 10.0
Great staff, good location for the purpose of my visit.
Was not expecting a City Tax on the bill.
3.0 / 10.0
Staff was very friendly and helpful.
Old hotel, worn out, needs to be renovated.
6.0 / 10.0
Location , free parking . Friendly staff , breakfast nice
Smells food all day and night in the hallway to the rooms
10.0 / 10.0
Hotel met my expectations for the price.
Early check in was not an option
1.0 / 10.0
free parking
all of it, pricey, old, no pool, no breakfast, smell old, no free wifi, limited channels, small room
8.0 / 10.0
Location was great, Services as well
Humidity odor once you enter the room, missing usb portal to charge phone
10.0 / 10.0
Location was easy get to. The room was very clean.
Nothing
7.0 / 10.0
The location and the staff
The bed mattress wasn't Comfortable and the rooms. And/or upper floors were outdated.
4.0 / 10.0
Didn't eat on the property.
The closed pool was a disappointing surprise. The construction, which the front desk staff said wouldn't start until 10 AM but clearly started before 8 AM made this a rather uncomfortable stay. Can't belive the facility doesn't let you know about these two material facts about a potential stay.
1.0 / 10.0
Nothing!
hotel was hosting an event and the place was a mad house, people running until
2 am and shouting at 530 am.
1.0 / 10.0
Nothing
Book a King bed, when I checked in I was told they only have double beds available. I showed the check in person my paperwork that showed I booked the king bed. They obviously overbooked. I will never be back that’s for sure. I left and did not stay the night. Very bad business!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Chicago Marriott Oak Brook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Chicago Marriott Oak Brook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chicago Marriott Oak Brook?
We found 23 amenities for this rental. This includes business facilities, golf course (within 2 mi), free parking, air conditioning, and non-smoking.
