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Staybridge Suites Chicago-Oakbrook Terrace by IHG

Top rated by guests

Property building

Day, Photo of the whole room

Kitchen or kitchenette

Bed

Bathroom

8.1Excellent

(60 Ratings)

"We were attending the funeral of our niece. Very tough situation but having a comfortable place to relax in made our trip more pleasant"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(60 Ratings)

Hotel in Oakbrook Terrace, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Centered in the business district of Oakbrook Terrace, Illinois, this all-suite hotel provides spacious accommodations featuring full kitchens and offers many free amenities and services, including a daily hot breakfast.

Amenities at Staybridge Suites Chicago-Oakbrook Terrace by IHG

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Oakbrook Terrace, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(60 Ratings)

"We were attending the funeral of our niece. Very tough situation but having a comfortable place to relax in made our trip more pleasant"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(60 Ratings)

Hotel in Oakbrook Terrace, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Oakbrook Terrace, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Centered in the business district of Oakbrook Terrace, Illinois, this all-suite hotel provides spacious accommodations featuring full kitchens and offers many free amenities and services, including a daily hot breakfast.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(60 Ratings)

100% verified reviews

9.0 / 10.0

Was a good stay

Room was comfortable

Bath rail came out of wall

10.0 / 10.0

Comfortable quiet room with many special features.

We were attending the funeral of our niece. Very tough situation but having a comfortable place to relax in made our trip more pleasant

1.0 / 10.0

Property REFUSES to issue deposit refund even though they said it was released - i still haven’t gotten my money back an

Property REFUSES to issue deposit refund even though they said it was released - i still haven’t gotten my money back and it’s been a month! nobody wants to help.

Property REFUSES to issue deposit refund even though they said it was released - i still haven’t gotten my money back and it’s been a month! nobody wants to help.

2.0 / 10.0

would not book here again

Not clean, hallways smelled, toilet leaked, had to go downstairs for ice. Very expensive for what it was. ($250)

8.0 / 10.0

I would definitely stay again

The staff was so very professional and polite

I was totally satisfied

8.0 / 10.0

Very good

Apparently the hotel was over booked and they only had one room for us. We reversed 2 rooms but only one was available when we checked in. The hotel tried to make it right by giving us a 2 bedroom suite but that is not what I booked. I will not be using booking.com in the future.

10.0 / 10.0

I will be back to stay again

Friendly staff Breakfast was great

No swimming pool No oven

10.0 / 10.0

Wounderful

Space and cleaniess

No issues

8.0 / 10.0

Decent stay

Beds were great.

Keywords kept deactivating

8.0 / 10.0

Very good

Great customer service experience Pleasant customer host Very patient and helpful

Upgraded appliances in the location, Merrillville location was a better experience and I based that off staying here but I would stay at Merrillville before coming back and some of the guest too rowdy

1.0 / 10.0

wouldn’t recommend

front desk manager very rude called police on me because I had questions about policy it was very embarrassing to be put out infront of my kids not to mention I was 8months pregnant.

they charge an 175 accidental fee which was never told to me when booked‼️

6.0 / 10.0

Pleasant

Location was good, staff was friendly.

Room was not well Maintained. Many bulbs burned out in bathroom, towel rack missing in bathroom. Light and fan not working above cooktop. Inside door handle fell off. Phone in room did not work. Couldn’t call the front desk.

5.0 / 10.0

It was fair ..New Yesrs eve rate was excessive !

Breakfast was good ...the room we had 405 ...the faucets - the knobs- the handles on the closet door was all loose .

10.0 / 10.0

Me And My Fiancé We Really Enjoyed Our Stay And Our Selfs

very Good Staff And Hospitality

The First Room I Had It Was Junky And Not Clean Bed Was A Mess And The Tv Was Left On And Beer Bottles Were Everywhere Like Someone Just Had Got Up And Left The Room

8.0 / 10.0

Very good

Clean room with good accomodations. Complimentary breakfast was decent. Ray at front desk was cordial and professional was the best part of the stay. .

Bathroom smelled a little bit of sewage.

3.0 / 10.0

The stay served the purpose, but we were very disappointed at the quality of maintenance in the room

Pet friendly Size of rooms Full size refrigerator

These are things that aren’t major but taken as a whole we would not return. Mold in first room’s shower (changed room) No ice maker in freezer Dishwasher’s water turned off No hair dryer, staff could not find one to replace No USB plugs in room Bathroom vanity sink was glued poorly

8.0 / 10.0

Staff was great, value excellent.

Good spacious rooms with kitchens and separate bedrooms

Stairs were very dirty and couch upholstery was old and ugly.

1.0 / 10.0

Stay from HELL

The ONLY thing I liked about this place was the location, and the social they have on Mon-Wed evenings.

I don't even know where to start. Our room we checked into was pleasing to the naked eye, however once we settled in, and got comfortable, that's when the hell storm of problems started. First, from day 1, our refrigerator was going out, and eventually it did, and all my food had to be thrown out (another person staying there experienced the same exact thing as well). And when I spoke to the manager about it, he said that the "Refrigerators were so old, he couldn't even find them anymore, and from there he said he would speak to management to see what could be done." (That NEVER HAPPENED Then in addition to that, the toilet would continuously run all night, and if that wasn't enough, the AC Unit which is inside a locked closet sounded like it was going to explode every time it started, which terrified my 6yr old a lot throughout the night. Also the windows would not closed once open, and as a result, we had to wage a war against some. Sizeable spiders every other day. So when I finally had enough, I requested another room, in which the young lady at the front desk had no problem giving me. (Brace yourself), the 1st room i looked at right across the hall from my original room, had an ice cold fridge, but the cabinet doors were off the hinges, and upon me opening them the door almost fell off and hit my 6yr old in the head. And the 2nd room I did chose, hadn't been cleaned in ages! And how do I know? When I was wiping off cabinets and counter tops, my wipes were overloaded with dust! Even our beds, nightstands, AND ALARM CLOCKS were covered in dust. The vents in the room and bathroom were disgusting, and all of this caused me to develop a terrible cough and itching fit. Turns out there is a cat in the room next to me and I guess I was just inhaling a lot of pet dander and loads of dust! And the day I checked out, I woke up to find that all of my food and water was Luke warm, because THAT fridge started going out as well.

3.0 / 10.0

I don’t recommend this hotel oakbrook is the new Ghetto.

the room was ok

the elevator was out of order I wasn’t notified. I have bad ankles wasn’t given an choice to choose another hotel she put me on the highest floor “4th” the smelly dirty carpet and stairwell. lazy front staff sitting and talking not attentive.

6.0 / 10.0

Pleasant

The location was good

The stairways were dirty and not cleaned

7.0 / 10.0

Not the worst but not the best. In need of a deep cleaning and some updating.

I liked the fact that the bedroom was separate from the living/kitchen space.

The microwave in my room was super filthy. They aren't very thorough when it comes to cleaning. Also the bathrooms need to be updated.

10.0 / 10.0

The staff was AWESOME!!!

private yet convenient

Old elevator

10.0 / 10.0

Lucky they had an extra room!!

Rooms were beautiful, comfortable, and clean.

They could not find my reservation.

8.0 / 10.0

Overall I was very happy

It was fine good variety great staff.

The queen size bed that I was in was very lumpy and should be replaced room 217

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