Holiday Inn Chicago/Oak Brook by IHG





7.5Good
(315 Ratings)
"Great location, lovely staff"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Conveniently located off Interstates 88 and 294, this suburban hotel is a short distance from many area business corporations and features a heated indoor pool, on-site restaurant and spacious accommodations with free WiFi.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(315 Ratings)
"Great location, lovely staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Good location. Easy to get to/from O'Hare airport.
I wish they offered room service. Their restaurant is rarely busy, especially during the day.
5.0 / 10.0
The room was clean. Check in was prompt.
The TV did not work. Someone checked on it but did not fix it.
The bar attached to the hotel overcharged us and treated us rudely, saying they were not a cheap bar and 2 domestic beers were $18, even though the bill read different things than what we actually received. Tip was included on the bill as well. We honestly would not have tipped that much for two beers and poor service.
8.0 / 10.0
Location was great
Some of the staff was rude not accommodating
8.0 / 10.0
Staff, and it was clean.
Breakfast should have been included
1.0 / 10.0
Nothing
It was extremely dirty
3.0 / 10.0
The property was unclean.
Nothing
1.0 / 10.0
Staff and place was great
We were awake by the fire alarm @3am all the way up to 4:30am. Plus they came in knocking at the door @9am regarding the cleaning. I understand that it needs to be done but we got absolutely no sleep for the price that I paid for the stay I will be needing a partial if not full refund because this was awful of an experience.
5.0 / 10.0
The room was clean and comfortable. We ate at the bar Luis that was in the lobby and it was very good.
We asked the staff repeatedly to have the parking lot plowed and salted with nothing happening. I talked to another couple that was staying at the hotel and they said they had asked for it to be done also. We stayed there three days in a snowstorm and the parking lot was not plowed or salted. Every time you got out of your car, it was a deadly walk from the parking lot to the door.
7.0 / 10.0
My deposit isnt back yet
10.0 / 10.0
Great location, lovely staff
9.0 / 10.0
the room was good size, beds comfy, close to al ot of restaurants but a bit of a walk to the mall..
Coffee provided, bathroom smallish but clean
Staff at least is nice and smiley.
smell in the room.. maybe fro, carpet cleaning
3.0 / 10.0
Easy location to navigate to and from.
The list is long…facilities lacking maintenance with missing screws, loose locks, elevator panels hanging off walls, chipped or broken flooring. Very heavy smell of marijuana in halls and elevator. After a day in Chicago we were looking forward to a swim only to find the pool closes at 7pm. Many events scheduled so parking was very congested. The room was not serviced between our two day stay. No clean towels provided with 4 guests. Not a good experience. Would not recommend.
9.0 / 10.0
The room was very nice & the bed was comfortable
The breakfast could have had some more options for vegetarians like vegetable sandwiches etc.
1.0 / 10.0
Room was dirty ( have pictures ) smelled like cigarettes in hallway and room . Floor was clean when we just walked it .
Staff was rude and didn’t make us feel comfortable didn’t care also messed up my reservation and blamed booking .com
5.0 / 10.0
It was clean, and good location.
The pool was closed even though we called multiple times to verify. And the staff were rude, especially at the bar. Also there were hidden fees that weren’t explained when room. Was booked and my visit was over a month ago and I still haven’t gotten my deposit back.
3.0 / 10.0
Property was off Main Street close to some Restaurants
The parking and when you took a shower the tub filled up with water after water was turned off water went down drain slowly. I did contact staff about issue
10.0 / 10.0
It was a very comfortable room and hotel. Very safe hotel in a suburb. The restaurant had a good selection and was fun. I would recommend to anyone visiting the area.
There was nothing I did not like.
5.0 / 10.0
The pool was nice the bar area. The beds were comfortable very quiet.
They did not accommodate my rooms being next to each other when I booked out months in advance also, the room was still dirty. There was stuff under the bed, old, dirty socks behind the door. It was not clean at all.
1.0 / 10.0
Nothing.
Charged twice despite not authorising it. I then had to make contact numerous times just to be acknowledged. At no point have a received a sorry.
Avoid.
10.0 / 10.0
The breakfast buffet was really good with many options.
Although, a gluten free option would have been nice, I was able to navigate my intolerance well.
3.0 / 10.0
Picked hotel for location and its rating.
The smell in the room was strong of chemicals. The bedding was never changed nor fixed. The elevator was loud at night.
10.0 / 10.0
Loved the clean lobby. N rooms
Excellent housekeeping
5.0 / 10.0
Staff was really nice and room was clean
We booked because the hotel had a pool. When we got there at 4, we were told it closed at 7. Then we were told to wait 5 minutes as the water was being filled. There was an oily film on the water. A staff person came in with the pool chemicals and we were told we couldn’t go in until 5. At 5 the oily spots were better but not gone. We went in and the water was freezing! I noticed the tiles on the side of the pool were dirty and chipped
5.0 / 10.0
Good location to Drury Lane Theater
The room could have been better. For 200 dollars for one night the bed should have been more neatly made, floor and tile in room broken up, toilet did not flush well. Just should have been nicer for what we paid.
6.0 / 10.0
The location of this hotel was 4 minutes from our work site.the room was clean.
The pool closes at 7:00pm. The bar / lounge brought in some interesting people and very loud. Our restroom need some cosmetic repairs, nothing too bad.
5.0 / 10.0
Bar Louie is attached. Didn't realize how loud the music would be on my Friday and Saturday night stays. Since I was in-town for work-related training, I may not choose to stay at this location again due to the loud noise until after midnight.
6.0 / 10.0
The colors and the way the rooms were spacious
Pool water was dirty, no one was supervising for wristlets and public family members of people who stayed in the hotel were coming in without being watched nor having a wristlet. Also the music is very loud me and my fiancé were interrupted from our sleep until 12pm it was very loud. Elevator licenses were expired and the elevators took forever to land and open their doors it was scary.
6.0 / 10.0
Lift service was not so great and everytime waited for long time
All lifts must work.
9.0 / 10.0
The room and Bar Louie
1.0 / 10.0
The bed bugs they ate my legs up management still haven’t contacted me
8.0 / 10.0
It was a good experience
1.0 / 10.0
I was accused of smoking in my room after leaving to smoke in my car the entire time. They took my deposit even though i told them to check the cameras. There also was blood stains on my bathroom door. Disgusting.
1.0 / 10.0
Nothing very noisy all night long
The staff was unprofessional
1.0 / 10.0
nothing
I wasn’t able to check in
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Chicago/Oak Brook by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Chicago/Oak Brook by IHG. Enjoy the water!
Is Holiday Inn Chicago/Oak Brook by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Chicago/Oak Brook by IHG?
We found 27 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
