Sonesta Simply Suites Cleveland North Olmsted Airport





7.8Good
(331 Ratings)
"I was very pleased with my stay. I will be staying again. I felt comfortable in a friendly and clean atmosphere.
I really like having a little kitchen with a full size refrigerator. And the ice maker..."
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Located in North Olmsted, a 12-minute walk from Westfield Great Northern Shopping Center, Sonesta Simply Suites Cleveland North Olmsted Airport provides accommodations with a fitness center, private parking and barbecue facilities.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Outdoor Cooking
Toilet with grab rails
Key access
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(331 Ratings)
"I was very pleased with my stay. I will be staying again. I felt comfortable in a friendly and clean atmosphere.
I really like having a little kitchen with a full size refrigerator. And the ice maker..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
I was very pleased with my stay. I will be staying again. I felt comfortable in a friendly and clean atmosphere.
I really like having a little kitchen with a full size refrigerator. And the ice maker actually had ice in it. Plus they make movie theater style popcorn in the lobby, and on my way out the door for work, I grab a little bag.
7.0 / 10.0
Great Location for me
It wasn’t that clean
4.0 / 10.0
Location and previous stays. Friendliness of staff who tried to correct problems with cleanliness, damaged rooms and unhealthy facilities.
Unsafe, damaged facilities and lack of communication between both on site staff and third party booking site. Management were never on site during stay. Final day locked out of room. Took 45 minutes to resecure entrance to our room and belongings.
It appears the property is still trying to contact me although I have returned to my home in Massachusetts. No messages have been left. Verified terms of our stay 5 separate times.
8.0 / 10.0
Rooms are clean and comfortable. Good value in a good location close to highway and amenities.
I could hear the TV on in the suite next door all night.
8.0 / 10.0
Staff was amazing! Room was not clean.
Not clean. Only had on remote for the two tvs. Still had rings on the side table from previous clients drinks and splatters on mirrors in bathroom.
7.0 / 10.0
Location is easy-on, easy-off I-480. There is a Walmart withing walking distance and a mall and plenty of restaraunts in the immediate area. We stayed in a suite with two beds and a kitchenette which helped a lot since I am on a special diet. The kitchenette was fairly well supplied: nice size refrigerator and pantry, toaster, coffee maker, two-burner convection stove and microwave.
One of the plates in the cupboard was super greasy, likely overlooked because it was a white plate and the grease was clear. There was no door mat to wipe your feet. Because of the snowstorm, we tracked a lot of ice and salt into the room and I ended up using one of the hand towels to "sweep" and dry the floor so my socks wouldn't get wet. Neither light in the microwave worked (interior light or surface light). Not a huge deal, but a little inconvenient. There was a full set of utensils, but of the 4 spoons, only one was regular size, the other 3 were soup spoon size. Not a huge deal except when trying to use the spoon to get something out of a jar. The convection stove took a LONG time to simply heat water.
8.0 / 10.0
I didn't have breakfast. I thought the staff was very welcoming and extremely helpful from the check in staff to housekeeping to maintenance. The place had a comfortable feel to it. They had outdoor grills for guests to cook on and free laundry facilities.
Not sure if this could be fixed but the hallways got a little smelly on some days.
9.0 / 10.0
Comfortable,reasonable price
There were some people staying there that seemed like section 8 people.
10.0 / 10.0
Loved the room with the separate bedroom area
Nothing
10.0 / 10.0
The staff was friendly
10.0 / 10.0
Space! Kitchenette, staff
No. Complaints
1.0 / 10.0
Nothing
We feel we were duped in to it being a nice place especially being on Country Club Rd. It’s a place for extended stay workers so staff doesn’t come around every day. The hallways are dirty. TV didn’t work.
10.0 / 10.0
Everything was so clean and well kept
7.0 / 10.0
Location
The ice maker didn’t work in our suite. Some of the furniture in the living space was warn and needed to be updated.
5.0 / 10.0
Location good, airport avail.
Loud group of drinkers outside hotel window, until late 10PM, had an early flight,
At 6:00AM checkout no one at the desk to check out so I did not receive a receipt.
9.0 / 10.0
Staff helpful and facilities were clean
6.0 / 10.0
I liked the layout of the room and suite. Everything was clean, smelled fresh and it was very nice setting. The bathrooms were wonderful! I feel like a fair price was paid for the value of which I received.
The bed was butted right up against the A/C and thus made the bedding WET. It was gross and I asked a housekeeper if I could get new bedding and she told me she would let someone know and nothing was ever done about it. Upon checking out the next morning, there was vomit in the elevator to leave which is so disgusting. I mentioned these issues to the lady who checked me out, which she told me that she would inform a manager and a manager would be contacting me about my stay to be partially refunded for the inconveniences....left and never heard a word back. I reached out to the property through booking's app and they never got back to me..after leaving the premises and heading back home I attempted to call several times and nobody ever answered the phone or returned any of my calls/messages. For this reason, I would not recommend a stay here. If you can sleep in WET bedding, then by all means.
8.0 / 10.0
The hotel is located close to the airport. I was able to book it the same day I needed it. Staff was nice and helpful.
9.0 / 10.0
Rooms clean and spacious
N/A
10.0 / 10.0
Bed very comfortable and very nice to have kitchen facilities. Also nice touch having popcorn
Would like to have ice. Got in late afternoon and had to wait till ice maker produced ice.
10.0 / 10.0
Personnel were so helpful and very nice.
N/A
1.0 / 10.0
Nothing !!
Very poor costumer services...they told me no problem for a extra day and after they put all my stuff in a room when I was away in the park 60 km away...they just got all are stuff in garbage bags I threw in a storage room...very bad communication and no respect for the customer...I will never come back...
10.0 / 10.0
all
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6.0 / 10.0
Noisy with rude guest. Dog next door barked and howled. Large dog. Seemed that guest had lots of people going in and out of room half the night slamming door? Noisy behind room back of hotel, people congregating outside my back window on first floor. Options low inventor6 for guest to buy anything? Did accommodate an early arrival for 2:30 pm but had to call twice and show up early to ask. My stay was short due to early flight.
Hotels should not have check in for 4pm guest. That’s way to late for people trying to get in a room and rest for their stay and most of them people weren’t leaving by 11 am they were checking out by noon and 1 pm leaving minimal time for cleaning for next guest. Because late check, you get screwed because most people are out before7am like me to catch flight then you are paying for very short stay. Should be changed
3.0 / 10.0
Good amount of space
Carpeting was filthy. Must shampoo the once a year if that. Feet were grimy when I got in the shower. What do they use the pet fee for??
4.0 / 10.0
Desk receptionist was very pleasant and accommodating. Main bedroom was very nice.
The sleeper couch was not comfortable and that's the first time we had to make our own bed (for the sleeper couch). Bedroom TV did not work. Someone else's hair in bathtub.
10.0 / 10.0
N/A
N/A
7.0 / 10.0
It was convenient to downtown Cleveland.
We wished we had 4 pillows instead of three.
10.0 / 10.0
Very convenient location, short drive downtown, with lots of casual dining options.
10.0 / 10.0
Location was great. Quiet and just a few minutes from the airport. Room has everything you need, was spotlessly clean, and was comfortable. Front desk staff were polite and friendly.
5.0 / 10.0
Easy check in
spent $440 for 2 nights and no breakfast. Hallways smelled musky and bad. Both front entrance doors are not handicap accessible.
10.0 / 10.0
Very pet friendly. Very accommodating with our request to put up our dog gates outside .
Lots of grassy area for dogs . The gazebo was great because of the rain.
5.0 / 10.0
The staff at the front desk was very nice
There was only 1 towel for 2 adults.
The shampoo and body wash was completely empty.
Both we're corrected.
10.0 / 10.0
We loved the staff especially the lady named Tiffany. She was very helpful because we had a issues with getting into our room. Overall we loved the stay. We had a wonderful time. Thank you Mr. and Mrs. Melvin Langley
I didn't like being in the fourth floor, but we loved the room
10.0 / 10.0
It was clean smelling good
There was no ice machines in the building
5.0 / 10.0
That it was in a good neighborhood
The toilet overfilled in both rooms
8.0 / 10.0
The room was spacious and comfortable. The location was convenient to the airport without being right there. The location was also convenient to shopping, restaurants, and the Metropark system. The room was quiet
I was glad to see some updating going on for the outside, and the room had been updated, but the hallways were musty smelling and ready for an update as well.
8.0 / 10.0
The suite was very clean..Bed was comfortable.
The staff was very unfriendly.
10.0 / 10.0
Everything was great
4pm check in is very inconvenient
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sonesta Simply Suites Cleveland North Olmsted Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sonesta Simply Suites Cleveland North Olmsted Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sonesta Simply Suites Cleveland North Olmsted Airport?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
