Towneplace Suites by Marriott Cleveland Westlake





7.7Good
(42 Ratings)
"Very clean and nice room"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Located in Westlake, 4.9 miles from Westfield Great Northern Shopping Center, Towneplace Suites by Marriott Cleveland Westlake has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a shared lounge.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(42 Ratings)
"Very clean and nice room"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Breakfast bar was nice. The kitchen was very nice to have in the room. Staff was pleasant and willing to answer all questions. We had asked for early check in. They were able to accommodate us, and also placed us on the 1st floor making it easier for us.
We did not realize that this facility was a pet friendly hotel. When we walked down the hall of the facility, we could smell dog.
Two doors down from us, there were 2 dogs that barked every time someone walked past their door. On a positive note, our room did not smell of dog or any other animal and we could only hear the dogs when walking in the hall.
The day bed was not real comfortable and in need of cleaning.
1.0 / 10.0
NOTHING! Dirty, smells and had ROACHES
EVERYTHING!
8.0 / 10.0
Good location with access to restaurants and attractions.
the rooms were pretty old and many of the walls and doors had considerable wear and tear on them.
9.0 / 10.0
We liked the location and the breakfast was great. The suite was roomy.
It does need some up keep. Furniture around the pool was breaking.
10.0 / 10.0
Very clean and nice room
No complaints
7.0 / 10.0
Location was great
Updated appliances
Friendly and helpful staff
They really need to replace the carpet, it just gives the whole hotel a dirty look.
The breakfast room is very small and it’s hard to sit comfortably with a family
7.0 / 10.0
Location and the suit is very big , the kitchen stuff is very nice
The couches are old
Not too clean
9.0 / 10.0
Lady at front desk was excellent! Breakfast left a little to be desired...no bread for toast, no scrambled eggs, biscuits and gravy!
Breakfast area...no bread for toast, no scrambled eggs, biscuits and gravy
8.0 / 10.0
Riva, in the breakfast room, was a true delight. What a great way to begin the morning but with a big smile and a good story. She was helpful and friendly. Was happy to answer our questions and give recommendations. She helped made our visit very pleasant.
The breakfast was ok but not great. Was disappointed I was not able to get the discounted rate I was offered at one point since I didn't make reservations at the time of offer. Thought I would get it when I checked in.
1.0 / 10.0
Filthy and woke!
It was gross. Never stay here!
3.0 / 10.0
It was close to our family’s home. It was a large room.
It was very dated. It still smells like smoke. There was a huge hairball in the bathroom. It hadn’t been dusted in a while. A light bulb was out and the tub spout was dripping.
6.0 / 10.0
Ok. Good variety.
4.0 / 10.0
Location
Curtains were torn, furniture was soiled, floor was sticky and dirty, spiderwebs in windows.
10.0 / 10.0
We traveled with a cat and I am glad that while we were not in the room no one bothered her. Loved the wide variety of breakfast. Everything was delicious! The room had all the necessary utensils that you might need. Polite and pleasant staff! Thank you!
9.0 / 10.0
Clean and comfortable.
3.0 / 10.0
Convenient location
it wasn’t very clean, weird smell, lots of bugs (spiders and we found 1 cockroach on our last night) carpet had lots of stains. Very outdated and dim couple of the windows were broken and TVs didn’t work.
6.0 / 10.0
It was very family friendly
it was very out dated. The carpeting, curtains & even the bathroom looked like it was trapped in the 1970’s & 1980’s.
4.0 / 10.0
Good size room, restaurant in walking distance
Booked $182 room, charged $282 BEWARE $100 pet charge per night not stated at time of booking! Absolute rip off, on 10 day car trip with doggo $15-30 per night at all other hotels.
9.0 / 10.0
I like the staff very polite I will recommend this place to others.
10.0 / 10.0
I would definitely stay here again!
7.0 / 10.0
Comfortable and perfect location for a road trip. Lots of food options around.
Rooms were a little tired and had a ripped curtain + sheet.
7.0 / 10.0
Very accessible location, convenient to the interstate, the Westlake and Rocky River communities and the RTA depot. We enjoyed having a larger lodging space and the kitchen was nice. While we only took advantage of the breakfast once, it was nice to have the option.
Seemingly a small thing, but the drain in the bathtub was stopped up. I would think that a slow or stopped drain would be discovered and reported by housekeeping staff. The mattress for the pull-out couch had certainly seen better days and is due for replacement.
8.0 / 10.0
The Staff. The breakfast.
The halls were cluttered and a bit run down.
5.0 / 10.0
The location was great
The breakfast buffet was not up to my expectations. The reason for this is that one person was responsible for both the front desk and the buffet, there is no way that one person can run both efficiently.
6.0 / 10.0
Close to where I was working, I like the layout of the room.
Toilet was dirty and had a bunch of toilet paper in it, someone’s old drink was in the fridge, crumbs all over coffee table, hair and someone’s ring in the bed…spent the night wide awake listening to someone blasting their tv till 4 am.
1.0 / 10.0
Nothing
The hotel was dirty, smelled like marijuana, and had loud music playing from several rooms throughout the hotel.
8.0 / 10.0
the room was good value for what we were looking for.
very hard to find building at night. No clear signs for enterance.
1.0 / 10.0
Not Very Much......
False Advertising....Pictures show an appealing pool, breakfast room...etc....in reality pool has been closed for a couple years, you get a granola bar type breakfast, the place is dirty exterior and interior...smoke smell prevelant in hallways..found a used retainer on the bedroom window sill......they did offer us a full refund...there was no place else to stay..i cancelled Hyatt at Crocker Park to stay here because of outdoor pool
2.0 / 10.0
It was a disgusting property. Every surface had ground-in dirt and stains. The carpets in all of the common areas and stairwells were stained, the curtains and sheers in the rooms were torn and moth-eaten, the bottom of the shower curtain was moldy, multiple lightbulbs were out in our rooms and there were stains on the wall behind the nightstand. So disappointed in this Marriott property.
8.0 / 10.0
Location was excellent and the room arrangement was good. Breakfast was a brown bag of items due to Covid and facility not yet reinstating the hot breakfast.
The room could be updated- the sofa was worn and the paint/cabinets just need attention.
5.0 / 10.0
It was close to where I needed to be.
It was run down. The shower was falling out of the wall. The pillows and bed were not comfortable and felt like they needed replaced a long time ago. The front desk was hard to locate and the signage was bad. The pool was closed. People were smoking right next to the entrance door. It was just meh. I’d stay again only if I don’t have other options.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Towneplace Suites by Marriott Cleveland Westlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Towneplace Suites by Marriott Cleveland Westlake. Enjoy the water!
Is Towneplace Suites by Marriott Cleveland Westlake pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Towneplace Suites by Marriott Cleveland Westlake?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
