Wyndham Garden Westlake





6.7Average
(634 Ratings)
"The front desk staff...top tier"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
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Featuring a bar, Wyndham Garden Westlake is located in Westlake in the Ohio region, 6.1 miles from Westfield Great Northern Shopping Center and 9.1 miles from NASA Glenn Research Center.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.7Average
(634 Ratings)
"The front desk staff...top tier"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The hot tub was warm
Kids jumping in and out. My wife got scratched and ended up with an infection. The pool was dirty and no towels
No towels, the pool was dirty. Garbage was all over. Kids running around without supervision. Kids jumping in and out of hot tub. The lady at the desk was not nice
1.0 / 10.0
Nothing I was over charged by 200.00 dollars
That I was charged 200.00 over what I was to pay and now cant reach someone to get my money back.
10.0 / 10.0
The front desk staff...top tier
Leaving
3.0 / 10.0
Smoking in wing
Ice machine off
Dirty carpets
1.0 / 10.0
Nothing
Dirty , smelled , pool had bugs in it , the room was trashed bed broken a hole in the floor toilet was rusted and wallpaper coming down .
5.0 / 10.0
Closeness to the destination we were going!
The "Handicap bathroom in our room was ok, and had a rolling shower and grab bars, but the commode sat too low for Handicap persons to get on and off easily!
The bathroom on the first floor by the lobby, the commode was much taller!
4.0 / 10.0
Nothing
The parking lot was a sheet of ice. The amount of my spent for one night didn’t include breakfast. And room temp said 72 but felt like 62 and was not clean!!
10.0 / 10.0
The Front desk guy was very nice and sweet Roshad or something like that but yes loved him
My bed was caved In the middle room 438 hurt my back pretty much all night and the hot tub was broke was cold
2.0 / 10.0
Location
Dirty indoor swimming pool and hot tub.
Dirty room, not cleaned well
1.0 / 10.0
Semi-clean. Bed was okay comfy..
Alot. Front desk service. Giving me 2 bad room with both having broken air conditioners. 1st room no cable either. Thin walks, where you could hear kids crying for hours and hours. Room was stuffy/hot without the air conditioning. Was million kids hogging the pool and jacuzzi. Kids were swimming in the jacuzzi. Was bizarre.
2.0 / 10.0
The desk clerk Rashid was very professional and helpful.
Overall the place could be nice, the facilities and location are good.
Overall the place is very worn and not clean.
Our biggest problem was bed bugs.
Dirty bathroom.
Loud motor noise running in room.
I got no sleep, checked out early and had to pay more to stay at another hotel nearby.
10.0 / 10.0
The staff made this trip the best. Particularly Lateesha, who checked me in initially stood out the most. I was in a bad situation and booked this hotel last minute. Her voice was calming and her kindness was most welcoming. Her recommendations regarding local amenities was helpful and 100% on point. I booked another week in this hotel because if her.
The location was about 15min farther east than I wanted to be but the staff was irreplaceable and was worth the extra time. The staff was priceless
1.0 / 10.0
Bed was comfortable
Garbage can too small. Called cleaning service and left a message to clean room and never did. No hair dryer.
2.0 / 10.0
Front desk staff very friendly. They can’t help the rest of the place and I understand that.
Worn out furnishings. Walls and carpet dirty . Extremely dim lighting in room. Bathroom was even too dark to apply makeup. Venue restroom not cleaned often for 500 women.
10.0 / 10.0
Overall better then I expected
All satisfactory
8.0 / 10.0
The overall look of the hotel was more than I expected. The TV was big and the cleanliness was good. Stayed for two days and my overall rate was 8/10. I would book again.
Booking.com put that it would be a one bed room however I was giving a two twin size beds. Which wasn't ideal and what I was expecting. The beds weren't as comfortable as I would like but I slept.
7.0 / 10.0
Location to sports bar
Nothing
7.0 / 10.0
Bartender and woman at front desk were very nice
NO breakfast …$25 a couple to ORDER 👎🏻🤦♀️🤷♀️😱
8.0 / 10.0
Clean, had everything we needed!
Staff wasn’t very friendly, no complimentary breakfast.
1.0 / 10.0
I stayed 2 nights even though my reservation was for 4 nights. My room wasn’t made up after the first. The staff didn’t appear to care when i complained.
4.0 / 10.0
There wasn’t breakfast offered
This hotel needs updates desperately.
There was only one towel and no telephone in the room to call the front desk.
5.0 / 10.0
Good area for food, bed comfortable.
Blowing chlorine out my nose, eventho I couldn't enjoy pooling and hot tub.
6.0 / 10.0
Close to food and entertainment jacuzzi and nice pool
Need major updates -old tubs very low toilets dust -dim lighting small tv
9.0 / 10.0
Very nice hotel with a great indoor pool and hot tub. The rooms where nice and it was very quiet. The buffet breakfast was very nice and a great price.
The A/C unit in our room was very loud
4.0 / 10.0
I liked the pool my son really enjoyed swimming in the spacious pool
The internet did not work, i brought my ps5 and planned to do some gaming but the TV would not connect. I also wanted to use the guest laundry which was also not working
1.0 / 10.0
Terrible stay, I was there for over a week. They never came to clean my room after I put in 3 requests
Breakfest
5.0 / 10.0
The room was ok. The bed was comfortable.
I couldn't change my arrival time. The property said call booking.com and booking.com said to call the property. The battery to the door lock was dead and they had to fix it so we could get in. The lock on the door to the pool area was so corroded it didn't work. The long mirror had something on it. We couldn't change the air conditioner settings (but they didn't come and fix that). The a/c unit itself was noisy. Second night we went swimming and there was a dirty maxi pad floating in the pool. That night i looked up as we were going in our room and saw a bunch of dead cockroaches in the light outside our door. In the morning oof checkout I saw a cockroach crawling across the floor. At that point we were happy to be leaving.
4.0 / 10.0
The indoor pool was really nice
The rooms needed to be renovated. They were not clean
1.0 / 10.0
Nothing
Wrong room, ac wasn’t working. Offered me a box fan. Gave me another room the ac was working but sounded like a freight train all night. Room was dirty.
7.0 / 10.0
We ate breakfast at the hotel only one of the three mornings we were there. It was very ordinary but the price was decent.
We arrived at check in time but had to wait in the lobby for an hour for our room to be ready.
5.0 / 10.0
Easily accessible
When we arrived after the 3 PM check-in time they had no available rooms, because they didn’t have any rooms clean, they were short on supplies other guests were asking for, the sinks and bathtub did not drain- when I took a shower I was standing in my water.
7.0 / 10.0
Good
Clean and new
5.0 / 10.0
Location
Dirty hallways
Dirty and ripped carpet in room and hallways
Dirty bathroom / no bath soap in shower
Room furniture was dirty and ripped
Carpet was dirty and ripped in room and hallways
5.0 / 10.0
Location
Dirty hallways
Dirty bathroom
Furniture in rooms needs replaced
6.0 / 10.0
Good location
Bed was uncomfortable, room wasn’t clean, and the ac didn’t work well at all, it felt like it was 100 degrees at all times
3.0 / 10.0
This hotel is way past its prime. Dark, damp, and in ill repair. Do no stay here.
1.0 / 10.0
There rooms looked nice and clean, the towels were fresh and clean. Provided soap and shampoo
COCKROACHES!!!!! I WENT TO SHOWER AND RAN ACROSS THE BATHROOM FLOOR WHEN I TURNED THE LIGHT ON
2.0 / 10.0
The location was good
The room service was awful we stayed for 2 days, never got our room cleaned, new towels, and breakfast was expensive for what you get. Someone kept coming in our room with a different key when we were sleeping. They asked for a deposit that I never got back and our room was clean when we left.
4.0 / 10.0
The staff was super friendly
It wasn’t the cleanest, the one elevator didn’t work and it didn’t have a sign stating that, the one step was a tripping hazard, and the shower doesn’t get hot.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Wyndham Garden Westlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Wyndham Garden Westlake. Enjoy the water!
Is Wyndham Garden Westlake pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Wyndham Garden Westlake?
We found 28 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
