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American Inn & Suites Metro Airport

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American Inn & Suites Metro Airport Hotel in Romulus

American Inn & Suites Metro Airport Hotel in Romulus

American Inn & Suites Metro Airport Hotel in Romulus

American Inn & Suites Metro Airport Hotel in Romulus

6.2Average

(1,116 Ratings)

"The shower worked well. The breakfast was adequate. The shuttle service was prompt and courteous."

Verified guest

Don't miss out! Price and availability may change

6.2 / 10.0

Average(1,116 Ratings)

Hotel in Romulus, MI

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more

About this hotel

Located next to the Detroit Metro International Airport, this Romulus motel offers a free 24-hour airport transfer service. Each guest room is equipped with free WiFi.

Amenities at American Inn & Suites Metro Airport

Airport transportation available

Free airport transportation

Shuttle available

Free shuttle available

Map of Romulus, MI

city location on map

Nearby attractions

Henry Ford Museum of American Innovation

Michigan Stadium

Ann Arbor Hands-On Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.2Average

(1,116 Ratings)

"The shower worked well. The breakfast was adequate. The shuttle service was prompt and courteous."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.2 / 10.0

Average(1,116 Ratings)

Hotel in Romulus, MI

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more

Map of Romulus, MI

city location on map

Nearby attractions

Henry Ford Museum of American Innovation

Michigan Stadium

Ann Arbor Hands-On Museum

Available Rooms

About this hotel

Located next to the Detroit Metro International Airport, this Romulus motel offers a free 24-hour airport transfer service. Each guest room is equipped with free WiFi.

Amenities

Airport transportation available

Free airport transportation

Shuttle available

Free shuttle available

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.2 / 10.0

Average(1,116 Ratings)

100% verified reviews

6.0 / 10.0

Pleasant stay, close to airport

Perfect location if you are going to head to the airport in the morning. There is a Wendy's right next door. They offer a free shuttle to the airport which is FABULOUS, the driver was friendly, drove safely and was on time.

The building just seemed dark, which made you wonder if it was safe. We had no issues, but feel that some kind of security entrance like a code or something would make it seem better.

8.0 / 10.0

Economical

Close to airport. Cheap and clean.

You get what you pay for but room was updated and it served well for a one night stay. I may have been naive but I was thinking you could keep your vehicle there until you returned from your trip. That can be arranged if you schedule ahead of time and pay the extra cost.

1.0 / 10.0

It was absolutely terrible and even the people working here were super rude and mean.

How close it was to the airport.

I hated everything about this place, I’m still waiting on my deposit back from them so obviously they scam you here. The room was absolutely disgusting and my blanket had burn holes in it and when I called and asked for a new one, they said the didn’t have any until the next day. Such a gross and filthy place, I’m surprised I didn’t catch anything while I was there. Never stay here.

5.0 / 10.0

Needs a lot more renovations! The staff at the front desk could be a little nicer!

Location

Definitely wasn’t clean! Hair everywhere! Floors not swept or moped! Jacuzzi tub dirty I had to go get bleach and clean it. The paint in the Jacuzzi was peeling! They only gave us 1 wash cloth and the towels were very stiff! In the hallway there are dips in the floor!

8.0 / 10.0

Shuttle available to airport

Shuttle available to airport.. Nice overnight stay for the price..

10.0 / 10.0

Exactly what I expected we will stay there again.

The shower worked well. The breakfast was adequate. The shuttle service was prompt and courteous.

The Wendy's next store was very rude and unprofessional.

1.0 / 10.0

Can be better

Petrol station and Wendy's within walking distances. That's about it!

Room was nothing like photo in booking.com app. Very old inn. Pick up lady was friendly. Property is not up to expectations, and there will be extra charges for extra person even though booking.com says booking was for 5 person. Misleading.

7.0 / 10.0

Close to Airport

How close it was to the airport and the shuttle bus to go to the airport

That it was limited restaurants and the gas station gas was so high in that area. I sanitized the room and they need to wash the towels better I didn't use them but I looked at them.

9.0 / 10.0

Great

Good

Good

10.0 / 10.0

Kind and Caring and affordable just great experience!!!!

Sarah & Dorian the driver are excellent and so kind please give them a raise!!!!

9.0 / 10.0

Staff was friendly at desk. The shuttle drivers were kind, helpful and pleasant.

The parking lot for convenience with a fence that provides security

1.0 / 10.0

Never again

This hotel look nothing like the pictures posted online. The curtains were shower curtains. This is the worst hotel/motel I ever stayed in

3.0 / 10.0

However, nice staff, good shuttle back to the airport

Close to the airport when my flight was canceled

I did not dare to enter the tub in the bathroom

5.0 / 10.0

It’s OK for one night

The price

Breakfast is not good and TV is not working. Wi-Fi is not working.

3.0 / 10.0

You almost get what you pay for

Good Wi-Fi and the bed was comfortable.

The lights in my room didn’t work(only one bedside lamp) and the TV didn’t work. Generally pretty shabby and not particularly clean but you get what you pay for I guess.

3.0 / 10.0

Unsatisfied

The location

I didn't use one of the room because of the condition of the heater, noisy and smoky, and they reimburse me only one night although I didn't use that room at all

8.0 / 10.0

Overall pleasant.i would stay again

Convenient to the airport

The airport shuttle did not pick up. But the night attendant transported me to the airport. He was very kind.

4.0 / 10.0

Very basic room

Check in employee very rude Last time we were able to leave our vehicle at the property sitting the trip, main reason we choose to rebook- this time we were told no

4.0 / 10.0

This stay did not meet our expectation.

Receptionist Sarah was very nice

Lack of parking. Clogged bath tub. Inside of microwave and frig. wasn't cleaned. Nail polish on several furnishing. Carpet needs cleaning. Heater/AC filter needs cleaning. Lot music playing at 1am.

9.0 / 10.0

The check in employee was excellent, very helpful.

Easy to get around

7.0 / 10.0

It was a good hotel for the price and I’d stay again

Location and price

Room was small

1.0 / 10.0

Worst hotel stay

Only the female employee on Saturday night was really helpful. Who checked me in

Nothing at all, but the male employee that was there Monday morning was horrible sleeping at the desk, then didn't know anything at all. They have no cable. They have roku tvs for u to sign in your streaming accounts. Definitely will never recommend anyone to come stay at this place. I wish I had taken some pictures, but I didn't

5.0 / 10.0

fair

Big bed.

Creaky bed.

1.0 / 10.0

Horrible costumer service

When we arrived at the hotel, our room was a mess. It still had someone's fast-food takeout on the counter, and one of the beds was unmade. When we went to the reception to express our concern (we did not want to stay in a dirty room), the staff member started shouting at us and asking, "What do you want me to do?" He did not even offer to come and clean up the garbage himself; he only said that the cleaners would be there in the morning (after our stay). I understand that there is not much to expect considering the price, but I think going into an unclean room is simply unacceptable. We addressed the issue very politely, which was met with hostility in return. There were more minor issues throughout the stay, most to do with the staff.

1.0 / 10.0

Bugs in bedsheets !!!!

-Bed had bugs , we woke up scratching. -Bathroom has hair on towels and bathtub. -They charge deposit of 50 dollars -They charge more if you ask for later check out or early check in. -You can hear all noises from other rooms and doors. -Lights were white and very eye tiring. One lamp was broken. -Dairty hair dryer (very disgusting) -No trashcan inside the room, only in the bathroom. - Broken couch - Dairty bedroom floor.

6.0 / 10.0

Average stay (you get what you pay for)

It was clean and good value

Wifi was horrible. Staff were not helpful at check in and check out.

4.0 / 10.0

Practical location, friendly staff but desperately needs a refresh on its rooms.

Checkin was fine and team member was polite and professional. Location was good as it was very close to airport which is what we were looking for.

There were dirty towels left behind the door which i guess were forgotten by the cleaning team. The general state of the room was pretty poor, this room had seen a lot of action and was worse for it, such as rusty microwave door, missing veneer on the furniture, smoke alarm missing with just a hole in the ceiling and some wires, plus some other bits and bobs. The room needs a revamp to freshen and address such matters.

10.0 / 10.0

It was a good day overall

It was good for the price

The TV didn’t work vending machines are empty.

2.0 / 10.0

Don't stay unless it's all you can afford.

Convient to airport. Cheap.

The attendant was MIA until I called lobby phone #. Everything is in need of an update. It is difficult to get a hold of attendants at different times t/o the night. Staff let customers play their t.v. so loud even after midnight.

2.0 / 10.0

Good cost. Horrible breakfast. Staff rarely at the desk. Partiers annoying.

The price was good. They put the children on the first floor.

The breakfast was basically nonexistent. Few muffins. No eggs. No bacon. No milk for the cereal. No orange juice. They put the partiers on the third floor above us. So, while the airplanes did not bother us, the people stomping their feet both nights above us woke us up at 0130. They need to go on first floor also.

7.0 / 10.0

Last minute stay.

I like the location. It's near the end of town, so it's pretty quiet.

The A/C unit kept turning off and wasn't properly cooling. We had to trun the fan on Auto to keep it on. Also, there is no toothpaste in the room. Vending machines was down also.

8.0 / 10.0

I was very happy with the helpful and friendly staff and would definitely stay again.

Very convenient. Quick airport pick up. Lovely staff.

Hair dryer not working in room and bathroom sink a little blocked.

1.0 / 10.0

Only stay here if you have to

It was in a convenient location

- their was no main light in the room - the lady at check in was rude -smelt bad - states that they have luggage storage however this is incorrect - the staff were loud late at night and the walls are thin making it difficult to sleep -says they provide toiletries they do not - felt unsafe as a young female solo traveler

8.0 / 10.0

Great for value⁶

Clean and quiet

Breakfast

7.0 / 10.0

Good place for the price and location, and long layovers

the location and price of the place, nice stay for a couple of hours or layover

the bathroom could improve a little bit, could hear everything from upstairs and corridor

7.0 / 10.0

Basic emergency stay that did the job, but far from ideal

The hotel offered a free shuttle between the airport and hotel, which, although delayed, was helpful. The room had a hot shower and a clean bed, which was all we needed for a few hours of rest. The one staff member on duty was doing their best, handling everything from reception to shuttle driving, and was polite throughout. Overall, it was definitely better than spending the night at the airport.

The wait for the shuttle was very long despite scheduling it in advance. Several things in the room and hotel weren’t functioning properly, and the general maintenance felt poor. The Hawaii "Aloha" theme felt completely out of place for a hotel near Detroit airport, and the fact that there was only one person covering all roles meant delays and limited service quality. I had to wake up an hour earlier because lack of return shuttle availability.

7.0 / 10.0

Good place for the price and location

the location and price of the place, nice stay for a couple of hours or layover

one of the beds were dirty, the bathroom could improve a little bit

5.0 / 10.0

It could of been better but I like that everytime we asked for tissue nd stuff they gave it to us

I liked that they kept giving us stuff we needed

The workers and the breakfast also the beds was dirty and paint peeling I didn’t like the fact that when I asked them to change my bed sheets they didn’t they never came also the tv didn’t work

8.0 / 10.0

Great deal

Free shuttle Free breakfast Nice employees

Bathroom cleanliness

1.0 / 10.0

One of my worse stays

A/C worked. That was about it.

“24/7 Shuttle” was a lie. Nothing else worked. TV Broken, wall stripping off, lamp broken, chair needed replacing, everything looked ghetto, blow dryer falling apart, bathroom outlet broken, staff needed help. They don’t have the shuttle working from checkout time 11am to 3pm. So I ended up walking to airport. On arrival, I called front desk for the shuttle, I waited 50 minutes even though the hotel was only 9 mins drive away. Shuttle driver is also front desk person. Felt uncomfortable and wanted to leave since arrival.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at American Inn & Suites Metro Airport. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is American Inn & Suites Metro Airport pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at American Inn & Suites Metro Airport?

We found 4 amenities for this rental. This includes airport transportation available, free airport transportation, shuttle available, and free shuttle available.

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