Hotel in Vancouver
Reasons to book
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Cassandra Hotel is located in the heart of Vancouver, providing unparalleled convenience to explore the city's top attractions.
Amenities at Cassandra Hotel
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
WiFi/Internet
Laundry services
Family friendly
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Vancouver
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10.0Outstanding·Jan 2026
The front house staff were exceptionally pleasant. Very nice fridge,microwave and air conditioning.
10.0 / 10.0Outstanding·Jan 2026
We stayed at Cassandra Hotel for a few nights, and honestly, it was better than we expected. The hotel is basic, yes, and they are doing some renovation, but it didn’t really bother us. The room is clean, quiet, and everything is organized. For us, it’s enough.
What surprised us the most is the customer service. Everyone at front desk is super nice and helpful. Handra, I think she’s the supervisor, she is amazing. Very friendly, always smiling, and really tried to help us with anything we need. We really appreciate that.
Some people say the price is high, but come on, it’s Vancouver. Everything is expensive here. Compare with other places, we think the price is okay, especially with the service they give. The location is also convenient, close to bus stop, food, and easy to go downtown. For tourists like us, it’s a good spot. We had a good stay and would come back again.
10.0 / 10.0Outstanding·Jan 2026
We stayed in this hotel and wow our room was super big really. Very clean very comfy. The staff were just lovely people. So friendly so helpful the whole time. They even remind you of things from time to time very thoughtful. No matter which shift everyone is just a text away and ready to help straight away. Honestly we felt very well looked after. Would absolutely recommend
Not smart tv
5.0 / 10.0·Jul 2025
The room was big enough to accommodate our luggage.
We are grateful to Anu for checking us in early, a service we were happy to pay for. In her efforts to complete the process, Anu inadvertently omitted a tax charge of approximately $8. Later, my wife received a call from a discourteous Filipino woman named Handra, who rudely demanded that I present myself at reception to settle the outstanding amount.
I was in a deep sleep at the time, and my wife could not understand the urgency, particularly as the hotel was already holding a $250 deposit for incidental charges. Shockingly, this vile Handra had the audacity to slam the phone down on my wife mid-conversation.
When I awoke, I went down to reception. Although immensely irritated, I chose not to make a scene. I listened as this dim-witted individual attempted to justify her unjustified behaviour towards my wife. I could see Anu also struggling to follow Handra’s feeble explanation. I remained composed, deciding not to lower myself to Handra’s level.
Handra continued to belittle Anu, claiming she was being trained and had made an error. It was pretty obvious she was trying to deflect blame. Individuals with such unbecoming ethics should not be entrusted with front-desk responsibilities. She is a disgrace to the many hardworking, respectful Filipinos I have had the privilege to work and engage with over the past 25 years. Behaviour like hers tarnishes the hotel’s reputation.
$$$$
7.8Good
(272 Ratings)
"The front house staff were exceptionally pleasant. Very nice fridge,microwave and air conditioning."
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