Hilton Vancouver Metrotown
Top rated by guests





8.1Excellent
(303 Ratings)
"Clean quiet"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Featuring an outdoor pool and on-site restaurant, Hilton Vancouver Metrotown is located in Burnaby and offers meeting space.
Business facilities
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
Top rated by guests
8.1Excellent
(303 Ratings)
"Clean quiet"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location
Other than not enough bright light in our room
everything’s fine.
8.0 / 10.0
Location
No advise about any other activities in the hotel. Nobody told me about breakfast or any special event.
10.0 / 10.0
Clean quiet
N/A
8.0 / 10.0
The location is very convenient, close to the Skytrain station, restaurants and a big shopping mall. Nice walkable neighbourhood. The room was clean and comfortable. I liked the option on the TV to login to streaming apps.
I was disappointed with the quality of service at the hotel restaurant. At first, it wasn't that busy so a wait staff served me fairly quickly. I ordered the special, which was adequate but not exceptional. Then a large group came and the wait staff seemed to have just forgotten about me, while other wait staff just milled around or served other customers. I decided to cancel dessert and just wanted my check. I had to walk up to the hostess to ask for service. The wait staff who eventually came to serve me was cool and abrupt. Not impressed. They should learn to treat customers better.
4.0 / 10.0
Clean
I was charged a $30 early check in fee even though a room was ready. I’ve never encountered such a cash grab. The toilet paper was cheap, I tripled it up and my finger still broke through it, a very unpleasant experience.
7.0 / 10.0
Great locations. Wonderful staff! Clean lobby, elevators and clean rooms. Comfortable beds.
Rooms don’t have windows that you can crack for fresh air. The price is steep for what it is. Should be $300 per night not $500+
8.0 / 10.0
Close to transit and shopping
They set the room up for 2, not 3. I didn’t notice there were only 2 bath towels until I was already in the shower. Had to use a hand towel.
8.0 / 10.0
The staff was very helpful and friendly. The location was very good.
When we entered the room, we were greeted by a dirty floor covered in food crumbs, it seemed they forgot to vacuumed the floor. The sink was overflowing, and it clogged whenever we used it. Furthermore, the door security locks were loose.
9.0 / 10.0
Breakfast was fantastic! The staff were incredibly friendly and efficient considering the business of the buffet and morning rush. Lunch was just as good.
8.0 / 10.0
Location
Your staff are not friendly, no coffee available but in the room.
7.0 / 10.0
Location was good.
Price paid for the accommodation was far more expensive than the ones nearby and in Richmond area.
8.0 / 10.0
Didn’t have breakfast there
Bed was comfortable
Room was clean
10.0 / 10.0
Everything was amazing
Nothing - all was great
9.0 / 10.0
The location and the attention of the front desk (Lorena).
It needs a renovation specifically the bathroom, it’s too old. And I stayed at a executive room
8.0 / 10.0
Location
Super clean
Super staff
I thought wrote this already The extremely cheap TP that is super thin and breaks apart easy. Dry brittle thin. Please Hilton. Have some class.
7.0 / 10.0
my room smelled like body odor.
9.0 / 10.0
Clean and neat
Didn know breakfast was not included
7.0 / 10.0
location is the main reason
breakfast could be improved
8.0 / 10.0
Great area for walking, close to the things and places we needed to go! Nice hotel, clean and our suite was good.
The bathrooms are very outdated with really dark/bad lighting. The AC system only seemed to hit the bedroom of our king suite and not the living area. The ‘rooftop’ pool is actually only 1 lane, and on the 3rd floor… the hot tub is the size of a bathtub and the whole experience was a little lackluster compared to how it’s advertised. We still enjoyed and had fun but did not meet the advertised expectations. The buffet breakfast was insanely expensive! It’s advertised at $20 per person but it’s actually $32!! That’s not even close when you’ve got 4 people in your party.
6.0 / 10.0
Friendly staff. Close to station. Nice views when the clouds parted.
Was just a bit "your average slightly dated Hilton". Nothing wrong per se, but not at the level of more modern other offerings.
10.0 / 10.0
Location
Breakfast selection was poor than most of the hotels in same category. Gym timing was poor and no appropriate office space is available.
8.0 / 10.0
I like the location. My daughter loved the breakfast. Beds were very clean.
1) Waiter would charge us an entire breakfast just to have coffee.
2) I booked a room for 4 people including breakfast through Booking.com but was only given 3 breakfasts by Hilton.
3) There was one day that the cleaners did not clean our room.
6.0 / 10.0
near the crystal mall
receptionist not friendly
8.0 / 10.0
Nice views
Not much
8.0 / 10.0
The pool and hot tub were nice. As well as the staff.
The coffee ir creamer was not good. Tasted rancid.
Also the tissues in the bathroom were old. (Yellow). Make sure the staff takes the old ones out and put clean ones. Cause there were clean tissues on top of the old.
8.0 / 10.0
Great location, very clean and comfortable rooms. Staff were very nice. Breakfast was good.
Pool was too small.
Ice machine in our floor was broken for the 3 nights we where there.
We had to pay for underground parking.
I wish lightning was better in the rooms.
10.0 / 10.0
Convenience to rail, nice area and clean hotel
Nothing
6.0 / 10.0
It was clean and spacious
The in room coffee was terrible, the breakfast and parking were over priced and the internet was very slow.
8.0 / 10.0
High price, too expensive
4.0 / 10.0
Location was good. I was attending a conference at the hotel and the staff and food were really good.
No internet the entire stay. Was told twice it would be available soon but it never was. Was initially put in the wrong room (Double Queen instead of King). Bathroom door would not stay open
7.0 / 10.0
The location was fantastic, very walkable. Everything we needed was nearby, and it had great access to public transportation to access other parts of the city. The suites were a great size and having a living room was awesome.
The Wi-Fi didn't work for about half our stay and the internal phones weren't working either for quite a while. On checkout, the employee proudly said our Wi-Fi would be free, and that was sort of funny since it only worked for a few days toward the end. The rest of the time we made do with roaming international data.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Vancouver Metrotown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Vancouver Metrotown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Vancouver Metrotown?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.

















