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Hilton Vancouver Metrotown

Top rated by guests

Property building

Lobby or reception

Lobby or reception

Lobby or reception

Pool view, Swimming pool

8.1Excellent

(326 Ratings)

"Clean quiet"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(326 Ratings)

Hotel in Burnaby

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Featuring an outdoor pool and on-site restaurant, Hilton Vancouver Metrotown is located in Burnaby and offers meeting space.

Amenities at Hilton Vancouver Metrotown

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Burnaby

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(326 Ratings)

"Clean quiet"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(326 Ratings)

Hotel in Burnaby

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Burnaby

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

About this hotel

Featuring an outdoor pool and on-site restaurant, Hilton Vancouver Metrotown is located in Burnaby and offers meeting space.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(326 Ratings)

100% verified reviews

8.0 / 10.0

Good location, good value

Location

No advise about any other activities in the hotel. Nobody told me about breakfast or any special event.

10.0 / 10.0

Near shopping mall

Clean quiet

N/A

8.0 / 10.0

Nice alternative to downtown.

The location is very convenient, close to the Skytrain station, restaurants and a big shopping mall. Nice walkable neighbourhood. The room was clean and comfortable. I liked the option on the TV to login to streaming apps.

I was disappointed with the quality of service at the hotel restaurant. At first, it wasn't that busy so a wait staff served me fairly quickly. I ordered the special, which was adequate but not exceptional. Then a large group came and the wait staff seemed to have just forgotten about me, while other wait staff just milled around or served other customers. I decided to cancel dessert and just wanted my check. I had to walk up to the hostess to ask for service. The wait staff who eventually came to serve me was cool and abrupt. Not impressed. They should learn to treat customers better.

4.0 / 10.0

Ok place but not worth the money

Clean

I was charged a $30 early check in fee even though a room was ready. I’ve never encountered such a cash grab. The toilet paper was cheap, I tripled it up and my finger still broke through it, a very unpleasant experience.

7.0 / 10.0

Friendly staff, especially valet. Clean comfortable rooms. Location is safe, quiet and close to all the good shops and f

Great locations. Wonderful staff! Clean lobby, elevators and clean rooms. Comfortable beds.

Rooms don’t have windows that you can crack for fresh air. The price is steep for what it is. Should be $300 per night not $500+

8.0 / 10.0

Great location, Don’t listen to google maps-front entrance is ON MC KAY!

Close to transit and shopping

They set the room up for 2, not 3. I didn’t notice there were only 2 bath towels until I was already in the shower. Had to use a hand towel.

8.0 / 10.0

We still definitely coming back here.

The staff was very helpful and friendly. The location was very good.

When we entered the room, we were greeted by a dirty floor covered in food crumbs, it seemed they forgot to vacuumed the floor. The sink was overflowing, and it clogged whenever we used it. Furthermore, the door security locks were loose.

9.0 / 10.0

Our stay was incredible; hotel, room and staff made our stay feel just like home! We'll be back!

Breakfast was fantastic! The staff were incredibly friendly and efficient considering the business of the buffet and morning rush. Lunch was just as good.

8.0 / 10.0

Was nice,

Location

Your staff are not friendly, no coffee available but in the room.

7.0 / 10.0

so-so. could have been better.

Location was good.

Price paid for the accommodation was far more expensive than the ones nearby and in Richmond area.

8.0 / 10.0

It was good

Didn’t have breakfast there Bed was comfortable Room was clean

10.0 / 10.0

Everything in this hotel was just amazing

Everything was amazing

Nothing - all was great

9.0 / 10.0

It needs renovation urgently

The location and the attention of the front desk (Lorena).

It needs a renovation specifically the bathroom, it’s too old. And I stayed at a executive room

8.0 / 10.0

Outside of one inconvenience.no concerns

Location Super clean Super staff

I thought wrote this already The extremely cheap TP that is super thin and breaks apart easy. Dry brittle thin. Please Hilton. Have some class.

7.0 / 10.0

ok

my room smelled like body odor.

9.0 / 10.0

Def stay agin next visit

Clean and neat

Didn know breakfast was not included

7.0 / 10.0

A hotel in good location and with good bedding

location is the main reason

breakfast could be improved

8.0 / 10.0

Overall good… not amazing but good.

Great area for walking, close to the things and places we needed to go! Nice hotel, clean and our suite was good.

The bathrooms are very outdated with really dark/bad lighting. The AC system only seemed to hit the bedroom of our king suite and not the living area. The ‘rooftop’ pool is actually only 1 lane, and on the 3rd floor… the hot tub is the size of a bathtub and the whole experience was a little lackluster compared to how it’s advertised. We still enjoyed and had fun but did not meet the advertised expectations. The buffet breakfast was insanely expensive! It’s advertised at $20 per person but it’s actually $32!! That’s not even close when you’ve got 4 people in your party.

6.0 / 10.0

Functional, suburbian place to stay

Friendly staff. Close to station. Nice views when the clouds parted.

Was just a bit "your average slightly dated Hilton". Nothing wrong per se, but not at the level of more modern other offerings.

10.0 / 10.0

Overall good location, very nice staff; value for money.

Location

Breakfast selection was poor than most of the hotels in same category. Gym timing was poor and no appropriate office space is available.

8.0 / 10.0

I would stay here again but hoping for no hassle next time when I book through an agent (booking.com

I like the location. My daughter loved the breakfast. Beds were very clean.

1) Waiter would charge us an entire breakfast just to have coffee. 2) I booked a room for 4 people including breakfast through Booking.com but was only given 3 breakfasts by Hilton. 3) There was one day that the cleaners did not clean our room.

6.0 / 10.0

no coffee creamer, not all rooms have microwave

near the crystal mall

receptionist not friendly

8.0 / 10.0

Amazing breakfast

Nice views

Not much

8.0 / 10.0

.

The pool and hot tub were nice. As well as the staff.

The coffee ir creamer was not good. Tasted rancid. Also the tissues in the bathroom were old. (Yellow). Make sure the staff takes the old ones out and put clean ones. Cause there were clean tissues on top of the old.

8.0 / 10.0

Good

Great location, very clean and comfortable rooms. Staff were very nice. Breakfast was good.

Pool was too small. Ice machine in our floor was broken for the 3 nights we where there. We had to pay for underground parking. I wish lightning was better in the rooms.

10.0 / 10.0

Excellent!

Convenience to rail, nice area and clean hotel

Nothing

6.0 / 10.0

It was ok but not worth $600 per night.

It was clean and spacious

The in room coffee was terrible, the breakfast and parking were over priced and the internet was very slow.

8.0 / 10.0

Very good

High price, too expensive

4.0 / 10.0

So so

Location was good. I was attending a conference at the hotel and the staff and food were really good.

No internet the entire stay. Was told twice it would be available soon but it never was. Was initially put in the wrong room (Double Queen instead of King). Bathroom door would not stay open

7.0 / 10.0

A fine stay

The location was fantastic, very walkable. Everything we needed was nearby, and it had great access to public transportation to access other parts of the city. The suites were a great size and having a living room was awesome.

The Wi-Fi didn't work for about half our stay and the internal phones weren't working either for quite a while. On checkout, the employee proudly said our Wi-Fi would be free, and that was sort of funny since it only worked for a few days toward the end. The rest of the time we made do with roaming international data.

6.0 / 10.0

overall is good

excellent location

the staff is not friendly

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