Inn At The Quay
Top rated by guests





8.5Excellent
(219 Ratings)
"Everything we loved about the whole hotel"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Overlooking the Fraser River, this hotel is centrally located in historic New Westminster, British Columbia, and offers great dining options and convenient services for a memorable stay just minutes from Vancouver International Airport.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.5Excellent
(219 Ratings)
"Everything we loved about the whole hotel"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Our stay was cozy and comfortable. Most notably, the surfaces and linens were clean, and the beds/pillows were very comfortable. We had an awesome view of the river/harbour from the balcony and the location was convenient The staff were very accommodating when we asked to move rooms due to being sandwiched in between a rowdy and noisy hockey team.
Rooms were clearly dated and could use some upgrades. Baseboards/light switches were dirty, peeling wallpaper and sign of minor water damage in bathroom around corner of tub. Shower fixtures were old with poor water pressure. We moved rooms twice during our stay. (1) Due to excessive noise from a hockey team (not the property's fault), and (2) the door's lock would not engage. You could simply push the door open. This is a major safety risk and glad we noticed and another example of the building showing it's age and need for renovation. The staff were extremely accommodating and understanding in both situations and we had our room changed without hesitation.
Hotel could also use some more amenities for what you're paying, ie: free coffee in lobby, free breakfast of some kind (continental, warm, etc). Would gladly pay an extra $15/night to have these included in our stay.
9.0 / 10.0
Very comfortable, quiet room. Nice view of the river. Proximity to the Sky Train station. Lots of restaurants nearby.
Maybe the offer of a Continental breakfast, or a light breakfast in the restaurant (included in the room or for a small fee).
9.0 / 10.0
The location was amazing!
Google Maps lol couldn’t take me there.
8.0 / 10.0
Nov. 10 Breakfast (Bennie) was just okay as there was little hollandaise sauce and it was very flat tasting. Server was also excellent.
Nov. 9 Dinner (Salmon for both of us)was outstanding as was our server.
Breakfast - notes above.
9.0 / 10.0
Great comfortable room with a fabulous view to the west over the river.
The heating system is very noisy. I had to turn it off in order to sleep in peace.
6.0 / 10.0
location
Rooms are very very dated. Washroom cabinetry marked and scratched. Old bathtub and shower with a difficult faucet,
Not what you would expect for over $400 a night.
10.0 / 10.0
Everything we loved about the whole hotel
Nothing it was perfect
7.0 / 10.0
Nice view. The cleaning staff did a great job providing a good clean room.
There was no safe for valuables and no microwave. There was no map of the surrounding area or information on local activities, restaurants and stores.
10.0 / 10.0
Perfect home base for our group!
9.0 / 10.0
Good location close to train station, very comfy bed clean & tidy
The very loud Air-conditioner unit, no fresh milk for coffee/tea and room information book & safe
9.0 / 10.0
The location is perfect, the view, abundant restaurants and grocery stores.
No charging point close to the bed.
Having the coffee machine in the toilet was a turn off at first but the coffee made up for that😁
9.0 / 10.0
The location was excellent and the staff was very helpful. The “welcome” and “departure” chocolates and water and candies were a very nice touch
Nothing
10.0 / 10.0
The staff was very friendly and helpful, they put me in a room that I requested. The room was clean and quiet. It’s everything I asked for.
Maybe a microwave in the room? I had to run downstairs to the lobby to heat up my food.
10.0 / 10.0
Lovely position right on the river, comfortable bed and good quality linen, a well equipped gym with free weights, sauna and spa, and a 24 hour ice machine!
Nothing
8.0 / 10.0
Well situated on the river
A bit noisy at night
10.0 / 10.0
The hotel personal were attentive and very accomdating.
The telephone in suite. Volume was so low.
10.0 / 10.0
The bed was very comfortable and the view of the river was incredible.
10.0 / 10.0
The front desk was extremely accommodating, friendly and helpful. I was travelling with a child, and they went above and beyond to make our stay comfortable. The rooms were very clean, beds were comfortable, housekeeping was outstanding. River views are gorgeous, we enjoyed sunsets while sipping our evening cup of tea on the room's balcony. Lots of lunch/dining options, casual and more sophisticated. Great area to take a walk and enjoy the river. Easy walk to SkyTrain.
8.0 / 10.0
Location
Rooms were lovely
One older staff member at the desk made life pretty difficult at check in. Wanted to decorate early for a bridal event and even though the room was ready she was super difficult telling us “ I really don’t care”. The rest of the staff was lovely. This kind of attitude really sets a tone.
4.0 / 10.0
The bathroom. The toilet not ckean properly theres still marked of poop
9.0 / 10.0
Great location over the river.
bit pricey
8.0 / 10.0
very good view of the quay
all was good and staff very friendly
9.0 / 10.0
The room was spacious and clean and with a great view!
Location is close to shops and food as well as transportation.
There was a mistake made where the front desk charged a huge supposedly security deposit hold to the credit card when they already had one, and it was check out day.
The issue was fixed and the hold eventually released but that was a pretty big mistake that shouldn't have happened.
Other than that the staff was friendly and the hotel was clean and spacious.
10.0 / 10.0
Quiet an very comfortable
10.0 / 10.0
the view
very expensive
10.0 / 10.0
Waterfront views
Need more electrical plugs in the room
8.0 / 10.0
Clean room, nice staff, great location
The rate was outrageous. We didn't have a choice to book at that hotel, as we were vacating our nearby condo before relocating overseas, but $379 a night is silly.
Used to be good value, but not anymore.
Wish the rate was more inline with other properties in New Westminster and Burnaby.
10.0 / 10.0
The property was in a prime location on the water, great view, close to all amenities. The hotel was spotless, and the staff was lovely! I would highly recommend.
9.0 / 10.0
The view of the river was exceptional.
Some essentials were missing from the room, Kleenex and washcloths.
9.0 / 10.0
location, would be perfect for summertime!
10.0 / 10.0
Awesome ,good food
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Inn At The Quay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Inn At The Quay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Inn At The Quay?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).

















