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SureStay Plus by Best Western Coquitlam

Bedroom

Bedroom

Bedroom

Lobby or reception

Lobby or reception

6.4Average

(110 Ratings)

"Breakfast was good Bed and bathroom nice Tv good"

Verified guest

Don't miss out! Price and availability may change

6.4 / 10.0

Average(110 Ratings)

Hotel in New Westminster

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located 20 minutes' drive from downtown Vancouver, surrounded by shopping and dining options, this hotel in Coquitlam offers an outdoor heated swimming pool.

Amenities at SureStay Plus by Best Western Coquitlam

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of New Westminster

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.4Average

(110 Ratings)

"Breakfast was good Bed and bathroom nice Tv good"

Verified guest

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(110 Ratings)

Hotel in New Westminster

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of New Westminster

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

About this hotel

Located 20 minutes' drive from downtown Vancouver, surrounded by shopping and dining options, this hotel in Coquitlam offers an outdoor heated swimming pool.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.4 / 10.0

Average(110 Ratings)

100% verified reviews

8.0 / 10.0

Calm clean

Good

Nothing

2.0 / 10.0

Never again

There was a lot of disappointments - 200 deposit is way to much - the bug bottles of condotioner/ body wash/ shampoo were almost empty when we went to use them - the lady doing the morning breakfast was so abrupt - the klinex holder in the bathroom was just the metal plate. I went to check out in a hurry the next morning and had to wait nearly 20 min for the desk to return

Location was excellent

6.0 / 10.0

adequate for our needs

cleanliness, convenient for medical services, breakfast basic

old building, old decor, tough ingress/egress

7.0 / 10.0

Great location when passing through

We stayed here a couple times before since the location is great when traveling through since it is along the #1.

On the surface it was clean but for the price paid, they could have done a better job.

7.0 / 10.0

Good stop for the night.

Comfortable beds. Spacious room. Nice free breakfast. Pleasant staff.

Pet friendly rooms on 3rd floor. Should be 1st floor for easier outside access. No restaurants "across the street". Ad says Joey's but nothing. It was rush hour traffic when we arrived. Looking for the entrance on the address on Brunette but there was none. Tried to circle block but ended up miles away due to no through roads. Eventually noticed the address sign on Bernatchy Street when we were looking for 725 Burnette. This needs to be made clear on the description of this hotel. Not impressed when you are tired and entrance is only on a side street, not where it should be according to address

6.0 / 10.0

Fair but adequate for the price.

Breakfast was basic. Quality was fair.

No housekeeping while we were out. Fan very noisy. Furnishings a bit dated.

7.0 / 10.0

Good location, fairly decent room and a very helpful front desk employee.

Front desk lady was extremely helpful. We were hauling a small U-haul trailer, which we did not want to unhitch and this location has tight parking and limited space. She worked with us to ensure we could get our vehicle and trailer parked on the property in a safe location without taking away spaces from other guests. Decent variety of breakfast items. Not just the toast and jam type breakfast.

Bathrooms are always an issue for me. There was a bit of mold and some areas of repair that needed attention. Of course, bigger towels would be appreciated.

8.0 / 10.0

Very good

Everything great. Could use better coathangers

Coat hangers

2.0 / 10.0

Not pleasant to stay

Breakfast was good.

Not so clean

7.0 / 10.0

Great location, excellent sleep. That’s all we wanted.

Fabulous comfy beds and bedding. Easy to get to from the freeway. Only 6 minutes to Royal Columbian Hospital.

Property is rather run down, but we were not looking for ambiance.

9.0 / 10.0

Good

Make my own waffles

The dinner room could be. More clean and also if the hotel know there is a lot of people at breakfast does not wait to have all the product available. They wait till the eggs and the bacon finish to put more

8.0 / 10.0

Adequate, nothing memorable.

Good location. Entirely adequate accommodation.

Unsecure Wi-Fi, couldn't use it.

6.0 / 10.0

Friendly staff made up for tired fecilities

Super friendly staff, comfortable bed Convenient location, free parking

Gym closes at 9pm in summer, not open in the mornings Very tired building, smelly Rooms that face highway are noisy

7.0 / 10.0

It was great for an overnight stop.

Excellent location from where we were traveling from. The staff was pleasant, and it was nice to be able to open the windows for fresh air. Even though we were close to the freeway, we could not hear it from our room with the window open. The view was nothing to write home about, but it was not terrible either.

The breakfast room was very crowded and some breakfast items were low on stock. Ex. yogurts- there is no need to ever be short of yogurt.

6.0 / 10.0

Just ok.

We stayed there for 5days/4nights. Hot Breakfast menu was same for all 4 days, just an additional bacon ok weekends.

Same hot breakfast menu and missed a day of changing the sheet of one bed when I told the front desk before leaving for the day. On our first day we found our microwave was broken, but they changed it the next day. The swimming pool is outdoor, no roof close walls and under a tree. Our kids only tried once and quick because the water was cold and windy outside and there are leaves fell in the water.

6.0 / 10.0

Stay was comfortable

Good experience

Breakfast can be better

10.0 / 10.0

Very pleasant staff were most accommodating and friendly

Breakfast was good Bed and bathroom nice Tv good

Nothing

3.0 / 10.0

Dated and dirty

Close location to the event we were attending Front desk staff were nice

The stairwell and hallways smelt like wet dog and mold. It looked like the carpets hadn't been replaced in 50 years. The bathroom in our room didn't even have a toilet paper roll holder; the tp just sat on a crudely cutout hole next to the toilet lol. There was water damage in the walls and ceiling with cheap patch jobs that were not even painted over. There was dirt on the walls. The pool looked unsanitary so we didn't use it. The Continental breakfast was sad. The eggs and sausage were barely warm and just a grease fest. The only thing I could eat as a celiac was the activia yogurt cup. For $350 a night this was super disappointing.

2.0 / 10.0

Disappointed, and dirty towels, kitchen, over all entire family room

Property is okay in a decent location of the highway

Nasty, dirty, everything is old and disgusting. Looks like the housekeeping didn’t clean very well. Toilet still has stain all over. The sofa bed was broken. We have to wiped down and santized the entire family suite. It’s so expensive but not worth the money. I do not recommend this place. It’s disappointing!

3.0 / 10.0

I would not go back to a best western because of that stay

Nothing.

Old, tired, noisy, smelly, breakfast- yuk. Check in deposit!

8.0 / 10.0

Comfortable, simply and friendly.

Breakfast staff woman was a very nice and gracious person.

8.0 / 10.0

Convenient, clean, good price, good breakfast.

Check in was easy. The staff was welcoming. Room was very clean & big. Breakfast was very good & lady in the breakfast room was very friendly.

It was all good.

5.0 / 10.0

On our first night it was not good because there are so many ants flying in our room so I requested

The breakfast is fair but the location is not good

Staff is accommodating

7.0 / 10.0

Cockroaches

Comfortable

Cockroaches!

8.0 / 10.0

Nice stay. Worked out well for our concert.

Good location. Room was good, beds comfortable. The hallways smelled a little and could use an update.

8.0 / 10.0

Perfect.

Good service and standard breakfast. Convenient location for my destination.

Some upgrades required. dated.

9.0 / 10.0

It was great while we shopped at IKEA and stores in the area. We will come again.

Good location. Easy to park. Comfortable. Nice staff.

9.0 / 10.0

Beauty

Good to

Clean nice

1.0 / 10.0

-0 stars

The one overnight staff, an absolutely lovely lady who's already given her notice to leave. She was apologetic, empathetic, and a breath of fresh air.

Food crumbs all over the floor. Incomplete renovations. Toilet overflowed the first flush. Mini fridge was leaking cause it wouldn't shut. The pool was not open (the reason we chose this hotel), looked like it hadn't been cleaned in a decade.

7.0 / 10.0

Short but sweet.

We had to make a quick booking because we were blocked off from our home by an emergency. This was the best bang for our buck in this situation and we were happy with our stay.

9.0 / 10.0

Great.

Clean room - adequate breakfast

6.0 / 10.0

It worked for the night.

It was good.

The smell in the room. It smells musty.

4.0 / 10.0

very old dirty rooms

The staff were very friendly and helpful

filthy

2.0 / 10.0

Very poor

Very dirty, smelled like cigarettes, the ice machine didn’t work, nor did our temperature control, so the room was very hot. There was a plastic bag over the smoke detector, so someone had obviously been smoking in there.

1.0 / 10.0

Street people . Smoking inside. Fire Alarm set off. Noise in the hallways. All round a really bad experience

Close to IKEA and the highway. Receptionist was lovely.

All that I wrote before.Socks under the bed. Water over the floor by ice machine.

5.0 / 10.0

Passable

The location

They did not make the room up for 3days

3.0 / 10.0

Poor

Check in was 3pm and it was not ready till 4:50 . Room was not clean as well as it should. Hand prints on mirrors over jacuzzi, jacuzzi had soap scum . Under night stand as bed were not clean as garbage was still there . Drug addicts hang around and rent rooms . Police officers were there investigating an incident when we arrived and someone was knocking and calling our room several times at 0:530 in the morning . This was not a good stay . Have been there before and had a far better experience

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