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Best Western PLUS Burnaby Hotel

Property building

Property building

Property building

Bedroom

Restaurant/places to eat

7.9Good

(996 Ratings)

"Handy to family residence."

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(996 Ratings)

Hotel in Burnaby

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This Burnaby hotel is just a 10-minute walk from the Royal Oak Skytrain. Free WiFi is available throughout the hotel and a hot breakfast is served daily.

Amenities at Best Western PLUS Burnaby Hotel

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Burnaby

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(996 Ratings)

"Handy to family residence."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(996 Ratings)

Hotel in Burnaby

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Burnaby

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

About this hotel

This Burnaby hotel is just a 10-minute walk from the Royal Oak Skytrain. Free WiFi is available throughout the hotel and a hot breakfast is served daily.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(996 Ratings)

100% verified reviews

4.0 / 10.0

Disappointed.

Staff were friendly and helpful. Breakfast was good. Location convenient for work.

Room had fittings loose and it wasn't as clean as it could have been. It was definitely not worth the money that was paid for the night.

9.0 / 10.0

very comfortable and had a wonderful stay, Very convenient as it is very close to shopping mall.

the room is very cozy and nice to stay , Breakfast is fine .

10.0 / 10.0

Perfect for me, will book again.

Handy to family residence.

No freezer compartment in the fridge.

7.0 / 10.0

For a one night stay it is a very good reasonable facility.

Good price, friendly staff, clean.

A motel that is called a Hotel. We were a bit cold.

4.0 / 10.0

Underwhelming

Friendly staff Comfy bed

Broken closet door Room ice cold

3.0 / 10.0

Stay wasn’t awful, just unnerving when I did not expect a motel setting as a single women traveller

Breakfast room was very nice. Clean, Great staff and good offerings

This property is a Motel, with entrance to all rooms from outside access. I specifically asked when booking of rooms were accessed from inside the building. Very disappointed

5.0 / 10.0

Hotel rooms too close to vehicles.

Good location. Some staff are polite with good smile.

Room cleaning was very poor in first 2 days. Breakfast is poor with no vegetables. Eggs are difficult to peel off shell. Breakfast table cleanliness has room to improve.

10.0 / 10.0

Should we return to Vancouver, this will be our first choice of hotels to book again.

The 2 rooms we booked for 2 nights were exceptionally clean! Quiet during a mid-week stay. Breakfast at site.

No complaints

8.0 / 10.0

Great value and experience.

Location, location, and location.

Need to clean unit’s floor

2.0 / 10.0

Trashy Overpriced, Best Western should be ASHAMED

Met our necessary location requirements.

Our stay here in a trashy room. The lobby and front end are fancy but the rooms behind are low budget and I think Best Western should be ashamed to put their name in the place. For almost $400 for one night we got a broken king bed. Every time one of us got up in the night the bed banged loudly and flipped the other person in the air. In addition there was some kind of loose strip on the floor by the bathroom with I tripped over during the night. The coffee maker not only didn’t work but water came out the bottom and ran all over. I quickly unplugged it so we wouldn’t get electrocuted. And once again I find it REALLY uncomfortable to sleep in a room with a sealed window and signs inside about how to tell if there is carbon monoxide. Especially at ground level with cars parked just outside. Especially at the ridiculous price they charged us. The desk staff was singularly unhelpful, I dont think they care about guest experience and one person even expressed complete disdain for doing bookings through Expedia and related online platforms like Bookings.com Fortunately we will never have to stay in that area and hotel again. Unfortunately the experience has completely put us off staying at Best Westerns in the future.

10.0 / 10.0

Very good option -well situated on Expo SkyRide line - quick, inexpensive Uber to downtown Vancouver

Staff was very professional, kind, and respectful. Great breakfast!

No complaints

10.0 / 10.0

Excellent, was more than happy

Location was very accessible to shopping, train station, cafes, church. Breakfast was excellent. Many choices, very friendly staff.

The air conditioning was very loud

8.0 / 10.0

Overall very pleasant

Breakfast was lovely, and all the staff were super friendly

The pool area is very small and the water was tepid

5.0 / 10.0

Front desk staff was nice, liked the location but the housekeeping needs work

Staff was friendly and close to shopping

Bedding on the one bed wasn’t clean but staff changed it for us once we let them know. Housekeeping came knocking at 9am the first morning when we were still laying in bed trying to have a nice slow morning on our holiday. The next day house keeping just came in at 10am and didn’t even knock. Thank goodness I had just finished changing before they walked right in. My husband was using the bathroom when they came in too. Never stayed somewhere where housekeeping tried to come in before 11am and certainly never been anywhere where housekeeping doesn’t at least knock before barging into your room.

9.0 / 10.0

Friendly, clean & comfortable - Great Value :)

each day - breakfast was sooo good, staff was friendly and the rooms were clean - beds were very comfortable. All 'n' all both parties enjoy the stay :) Thank You

parking was a bit congested

3.0 / 10.0

I WOULD NOT STAY THERE AGAIN

Breakfast was great

Bathroom door would not close Shower is not rated for seniors. There not grab bars to hang on to.. Very dangerous

1.0 / 10.0

I will not repeat it

Nothing it’s really bad and scary

Everything

6.0 / 10.0

Ok

Breakfast was good.

Sofa bed was very uncomfortable.

10.0 / 10.0

The staff accomadated our needs

Everything super, friendly and the best

Nothing

10.0 / 10.0

The staff was wonderful and the place was clean and quiet.

It was easy to get to and lots of parking

9.0 / 10.0

Very Satisfactory

Situated strategically giving easy access to Restaurants and the Metro Mall. The property is well maintained

FYI- our room did have issues with bathroom door not being able to close

8.0 / 10.0

good value

Quiet, Clean and Comfortable, breakfast was good

no elevator for my mom, but she climbed the stairs which were not as steep as I thought.

7.0 / 10.0

Very good, safe, clean and comfortable hotel

The breakfast was ok, but the first day the staff ignored me and I felt awkward there. Also, a guest was talking loudly on speaker on a work call, which was negative in nature and set a bad tone for breakfast. I skipped it the second day and the third day the lady behind the counter was friendly and welcoming, which I really appreciated.

6.0 / 10.0

Disappointed

Breakfast. This is one of the few Best Western Plus hotels that serve bacon among other hot food at breakfast.

They were shooting a TV show or something (which nobody had warned us upon check-in), and we were told to be quiet and to park far away from where our room was, despite their new parking fee that they have implemented without our knowledge because we’ve booked the hotel in months in advance. We obviously let them know how unfair that was and the hotel staff was able to waive the fee, but they would have charged us if we stayed quiet. Whether a customer complains or not, they should have honored the original amount for reservation, instead of expecting us to swallow the new additional parking charges. Or at least inform the customer at least few days in advance to inform us of the new additional charges, so we could have searched for other hotel options instead of being caught off guard with additional charges upon checkin.

1.0 / 10.0

Worst stay ever

They were fuming a movie couldn’t get into parking nearly getting in a car accident because they blocked all entrances If hotel was booked they should not have booked customers Terrible trip

8.0 / 10.0

Not bad. Not great

Complimentary breakfast

Coffee pot in room ,lack of part due to fuming ,noisy neighbours outside late

8.0 / 10.0

Relatively affordable stay with great breakfast

The breakfast is really good to be honest. Plenty of choices including fruits, eggs, pancakes, cereal , toast and more

furniture was kind of dated even though the rooms looked renovated

10.0 / 10.0

Amazing

Quiet, clean, stall was amazing!

Clean, convenient

1.0 / 10.0

Disappointing

Great location

The room had bugs all over the floor and when I let them know they said they sprayed but they were still everywhere. They never offered to move me nor offer to make it right.

8.0 / 10.0

Great motel for a stop over

Great motel for a stop over

8.0 / 10.0

As advertised.

Grounds and building were neat and tidy. Overall clean.

7.0 / 10.0

Hotels in Cancouver are very expensive. The Best Western is close enough to a Skytrain station so it is easy to go into

The hotel is on the Kingsway, a very busy main road, but my room was very quiet.

8.0 / 10.0

Happy with service location and the breakfast

Excellent breakfast and great service!

N/A

9.0 / 10.0

Very god and will book again.

Bed, location and breakfast.

10.0 / 10.0

Our stay in Bestwestern in Burnaby was excellent.

The reception and staff were excellent. Very clean facility very convenient place, accessible to all. The breakfast was so excellent. The staff in the kitchen were friendly. When I go to BC I will choose Bestwestern especially their location in Burnaby BC.

Everything, but the price is a little hit high

1.0 / 10.0

Never Again!

Nothing

I stayed 5 nights and they only cleaned our room once after my request personally at the front desk. I had to request toilet paper and clean towels when we got back on the 4th night.

8.0 / 10.0

Very good

Standard

Porridge would of may just right

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