DoubleTree By Hilton Hotel & Spa Liverpool

Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Presidential Suite, 1 King Bed, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

7.8Good

(1,004 Ratings)

"Clean too/easy access and friendly staff "

James

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,004 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Luxury hotel with a full-service spa, 5-minute walk to Liverpool ONE
Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Amenities at DoubleTree By Hilton Hotel & Spa Liverpool

Restaurant

Air conditioning

Non-smoking

Gym

Bathroom

Refridgerator

Bar

Spa

WiFi/Internet

No pets allowed

Laundry services

Sauna

Free toiletries

Towels

Hairdryer

Map of Liverpool

Nearby attractions

Available Rooms

$$$$

7.8Good

(1,004 Ratings)

"Clean too/easy access and friendly staff "

James

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,004 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Bathrooms include showers and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Amenities

Restaurant

Air conditioning

Non-smoking

Gym

Bathroom

Refridgerator

Bar

Spa

WiFi/Internet

No pets allowed

Laundry services

Sauna

Free toiletries

Towels

Hairdryer

Ratings and reviews

7.8 / 10.0

Good(1,004 Ratings)

5.0 / 10.0

Clean room, polite staff, good location

1.0 / 10.0

I stayed at the location on 20th Jan and paid a refundable deposit of £50. This deposit has conveniently not been refunded

4.0 / 10.0

Anthony on reception was fantastic, a lovely greeting as we arrived , a charming young man who looked immaculate . We love room 616 very clean big comfy bed and great bathroom . We went out to a jazz club and returned to hotel and room service , again super service by a nice young man and the food was excellent . It was nice and quiet on the sixth floor . Next morning we had a nice breakfast again great staff . We Will definitely be returning thank you team Hilton

4.0 / 10.0

Room was spacious Bathroom spotless Breakfast only just ok nothing special & food not the best temperature Reception staff on arrival were slow and kept a queue waiting whilst she was on the phone

5.0 / 10.0

Polite staff. Beautiful building. Lovely room. Magnificent shower!

4.0 / 10.0

A bit of feedback is that a £50 security deposit is charged, and takes 3 to 5 business days to be returned. Staff were very friendly. Hotel clean and tidy. Heating did not work in the room.

3.0 / 10.0

Room was clean bed was comfortable but was kept awake most the night by the footfall of other guests doors slamming. Ordered a drink from the bar as a nightcap and was charged £36.30 for a double brandy & ice. Nearly fell off my buffet. Check in was a bit cold the receptionist did come across a bit frosty. Checkout was a lot better.

1.0 / 10.0

Dear Hotel Manager, I am writing to formally complain about my recent stay at DoubleTree by Hilton Hotel & Spa Liverpool, room number 604. Unfortunately, my experience was very disappointing and far below the standard I expect from a Hilton property. Firstly, when I attempted to order food, I was informed that there were no sandwiches available except for one tuna option. Shortly after, I was told that no sandwiches were available at all. As an alternative, I ordered a Margherita pizza, which arrived completely burnt and very hard, making it extremely difficult to eat. This is unacceptable food quality for a hotel of this reputation. Secondly, and more importantly, I had a very unpleasant interaction with a reception staff member named Cony. She was extremely rude, unprofessional, and spoke in a disrespectful manner to both me and my partner. Her attitude and behavior were shocking and made the situation even worse. This kind of treatment towards guests is unacceptable and does not reflect Hilton’s values or standards of hospitality. I am requesting that this complaint be reviewed seriously, and I would like to receive a response directly from the hotel manager explaining how this matter will be addressed. I also expect appropriate action to be taken regarding both the service issues and the staff behavior. I look forward to your response. Kind regards, Room 604 Please write me in my email address or phone number u gonna find it with booking reservation

2.0 / 10.0

Avoid Room 606. Ventilation pipe next to window. Loud nosie 24 hours

5.0 / 10.0

large rooms, quick service and lovely staff

2.0 / 10.0

Room cold , plumbing issue in Bathroom so would t take a bath . Breakfast extremely poor , very little hot food. Breakfast on PDF menus is classed as a la Carte breakfast and you are only allowed have the buffet . Standing around waiting for food . I have never experienced this in any other Hilton .

3.0 / 10.0

Room was great - restaurant was poor. Food arrived unlike what was described on the menu. Sticky table. No cocktail menu available.

2.0 / 10.0

The room was very cold, we were given a small heater which was useless, we all got a cold because of this stay. Carpets very dirty, it will do with renovation, we could hear the people booked above us walk and this disturb our sleep throughout the night. We had to constantly ask for milk , sugar etc. it was a waste of money. I will never recommend anyone to go there .

4.0 / 10.0

I spoke to reception after night one about a noise in the pipes in my room. When I came back later that day it was resolved. Thank you !

4.0 / 10.0

Was ok but no one explained the card operated the lights and we had not used that system so took us a while to work that out

4.0 / 10.0

Lovely rooms and helpful staff

5.0 / 10.0

Very nice staff helpful and pleasant.. Excellent room.

4.0 / 10.0

Check in was smooth and easy. Receptionist was lovely and friendly. We booked a superior king size room. The room itself was lovely but the curtains were closed and when we looked out realised it was for a reason. The view was literally the back of the hotel so not the best. The bathroom was lovely with a fab bath and separate shower. The bed was comfy as were the pillows. The only thing that let this stay down was the breakfast. We went down to the restaurant around 8.45am and there was very little hot food available. Myself and my husband ended up eating at separate times due to having to wait for the hot items to be replenished. The coffee machine had run out of milk and there was no butter available. If the breakfast had been better this would have been a great stay.

4.0 / 10.0

Was severely disappointed with this hotel. Stayed here for one night on business, Oct 2025. The staff were efficient and nice enough. But that was where it ended unfortunately. The hotel rooms are spacious but the whole place feels run down and tired and in desperate need of a refurb. The food options aren't great and the place was noisy. I was also looking forward to a swim in the pool. I arrived late so had missed the opportunity, but I was then told I'd need to book and pay for a slot to use it in the morning. I've stayed in more hotels than I can remember and can honestly say I can't recall ever being charged to use facilities such a s pool as a guest. Just feels opportunistic and cheap, especially for a brand as large and well-known as Hilton. Business prevented me from booking in the end but unsure if I would have stuck around even if I could have. The whole experience has made me less inclined to use Hilton in future.

2.0 / 10.0

I requested and pre - paid for extra additions to the room on arrival as it was supposed to be a suprise for my girlfriend. These requests were not met so these additons i payed good money for had no effect. I was also injured by slightly catching my arm on the unsafe, sharp ridged shower pole, causing heavy bleeding. When i attended the reception desk to report the staff showed no concern and first aid was not readily availabile. I have contacted the hotel and have not yet had a response. Hoping they respond soon so i dont have to take the matter further.

3.0 / 10.0

Great staff but the shower in our room was really poor which is a shame as the rest of the stay was good.

10.0 / 10.0

Clean too/easy access and friendly staff

10.0 / 10.0

Friendly staff and within walking distance to shops and bars.

8.0 / 10.0

Very happy with our stay.

8.0 / 10.0

This was a pleasant stay , had trouble finding the place when we arrived , place is quite out dated and needs some maintenance work doing , pillows are very soft and rooms are not sound proof neighbours were noisy coming and going talking loud outside room and doors being slammed late at night

5.0 / 10.0

We eere greeted with a very friendly welcome from Conny who checked us in. Going to the room the lifts and corridors were spotless and smelt so fresh! The room was a great size , very clean and the bed is the comfiest i have slept jn for a very long time ( im never comfy in hotel beds). The shower was great and the rolm had everything we needed. I would definitely stay here again if Inwas visiting the area.

10.0 / 10.0

The location of this property is excellent. Staff friendly and welcoming and room service was very efficient. The only down side was both treadmills in the gym was out of order.

10.0 / 10.0

8.0 / 10.0

Over all the hotel was good, the breakfast was fantastic as were the staff, the only issue was that there was a mould issue in the bathroom, if i was staying for more than a night i would have asked to switch rooms as you could smell it as soon as you walked in. You could see where that water had been leaking around the bath and separate shower, there were cracked tiles everywhere. some one had clearly tried to carry out repairs, but really badly. You would be better off taking it apart and starting again, i would hate to see what the damage was like behind it all. Would it stop me from staying there again, definitely not, you get this sort of stuff every now and again and it is what it is. As i said great staff, great breakfast, good location.

5.0 / 10.0

Amazing stay, lovely room and lovely breakfast!

3.0 / 10.0

Bed was not comfortable, we had a 2 night stay, the coffee machine was not working properly and they ran out of food on both mornings. It was restocked however coustmers had to mention to staff on bith days.

5.0 / 10.0

We were upgraded due to availability and this was much appreciated. Room was beautiful thanks

4.0 / 10.0

We had a room on the top floor. Air conditioning wasn't working, reception staff we unable to help and we had to sleep with 2 fans in the room. Far from ideal, it did not make for a good night's sleep at all. Unfortunately many spa facilities were also out of order. Not impressed with that either. Staff were fantastic, but facilities were not, such a shame

3.0 / 10.0

front desk staff were extremley friendly on arrival, room was clean comfortable, bed comfortable, pillows were flat, had evening meal in the hotel very tasty but lacking the salad that was advertised breackfast in the morning was disapointing was going for the continental of cheese meats salad as i tucked in to the tomatoes that looked they had a covering of black pepper a whole load of flies came up i told the chef he said he would tell the manager, the same tomatoes were still on the counter when we left, i tried the cooked breackfast and took a piece of sausage which was grease i decided to get a yougurt this was warm and the lid was swollen, the waiter dismissed my concerns. if i was to stay again i would not take the breackfast. although i have always had a good breackfast in other hilton hotels

8.0 / 10.0

Great location. Beautiful reception area and spa. Our family room needed updating.

3.0 / 10.0

Expensive for what this is in my experience. Stayed in superior room but nothing extra. Not even a bottle of water in the fridge. Hated the king size bed which was just two singles put together with the obvious join making it uncomfortable. TV had so many channels missing or not working. Breakfast over priced. Careful when you book because if you want to use the pool/ spa you have to pay extra to use it. Ridiculous.

2.0 / 10.0

We unfortunately had a really hard experience at this hotel.

5.0 / 10.0

Great location, friendly staff, stunning upgraded suite

10.0 / 10.0

The DoubleTree Hilton was an excellent choice for our stay in Liverpool. Close to the city centre and only a 10 minute walk to the Albert dock. The breakfast buffet was excellent and the staff were great. Would very much recommend the Koukash for an evening meal.

8.0 / 10.0

The good; Walkable location, large room and clean Could be better: internet, for our room anyway, was intermittent. Not so good: the picture of the library area used to advertise the hotel is only for special events so could not be accessed.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at DoubleTree By Hilton Hotel & Spa Liverpool. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree By Hilton Hotel & Spa Liverpool pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree By Hilton Hotel & Spa Liverpool?

We found 16 amenities for this rental. This includes restaurant, air conditioning, non-smoking, gym, and tv.

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8.9 / 10.0

Excellent(500 Ratings)

The Liver View

Bed and Breakfast

in Birkenhead

3star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Shared living spaces · Garden

Soak up the beauty of Liverpool in our Bed and Breakfast, The Liver View. With a range of amenities such as Free Parking, Garden and Non-smoking, you'll feel right at home.

DoubleTree By Hilton Hotel & Spa Liverpool

Hotel in Liverpool

Reasons to book

About this hotel

Amenities at DoubleTree By Hilton Hotel & Spa Liverpool

Map of Liverpool

Nearby attractions

Available Rooms

Hotel in Liverpool

Reasons to book

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree By Hilton Hotel & Spa Liverpool pet friendly?

What amenities are available at DoubleTree By Hilton Hotel & Spa Liverpool?

Explore similar stays in Liverpool

Related destinations