Hyatt Place Amarillo-West

Top rated by guests
Front of property - evening/night
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi
Towels
Premium bedding, in-room safe, desk, free WiFi
review stars
9.2Outstanding
(1,382 Ratings)
"Great service very clean"
Virginia
Don't miss out! Price and availability may change
9.2 / 10.0
Outstanding(1,382 Ratings)

Hotel in Amarillo, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Amarillo with a 24-hour fitness center and a coffee shop
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Hyatt Place Amarillo-West offers 91 accommodations with laptop-compatible safes. Beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.


Map of Amarillo, TX


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

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    Ratings and reviews

    9.2 / 10.0
    Outstanding(1,382 Ratings)
    5.0 / 10.0
    Beautiful hotel, unreasonable pet deposit across hyatt brand
    3.0 / 10.0
    Room and staff were great, only issue is the ahower had little pressure.
    2.0 / 10.0
    Check in was OK. When I got to my room, it was ice cold. Turned the heater up, which worked great but could not find the source of this cold. Turns out there was actually wind coming through the window sealing. Stuffed towel around it. Turned on TV, channels won’t change.. picked up phone to call front desk about TV and room phone doesn’t work. Called main number with my cell phone. They answered “we’re busy checking in other guests” and put me on hold. I finally gave up. Looked all around the bed for an an outlet for my CPAP and there isn’t a plug on either bedside table. Had to dig behind the mattress to find a plug. Next morning, wanted to sleep in to get some rest, but the housekeepers were busy doing their rendition of “ yelling and laughing at each other from both ends of the hall”. Finally gave up and checked out where I told the front desk about the room issues and they acted as if they couldn’t care less or had heard it numerous times before? The only reason I’m even giving two stars is the fact that the room tea kettle worked and the shower was great. Bed was OK but did not have enough covers because of the window issue. In retrospect should have asked for a new room, but I was too tired. Will not be ever staying here again.
    5.0 / 10.0
    Excellent stay however a couple of things to look at: Sink had some mold Shower head not working properly. It had hard water deposits At check in we were told breakfast was from 7 to 10 am . Our second night (morning) they closed breakfast at 9am so we missed it.
    5.0 / 10.0
    Great breakfast, the fruit choices were very good
    2.0 / 10.0
    Hotel was clearly very new and had a variety of up-to-date features (pool, good gym, etc.) Customer service wasn’t super-friendly at any point of the stay. Very perfunctory rather than genuinely polite. When walking around the lobby with my child in the morning, I was repeatedly asked by staff in an almost forsuspicious manner if I had been “checked in” for breakfast, I.e., had I paid for breakfast. Very odd interaction to be that on edge about ensuring people pay for breakfast. Breakfast should be complimentary or included in the room price at a hotel of this caliber. I travel often for work and I never have to pay for breakfast in many hotels at this level (or even lesser quality). I have stayed at another Hyatt Place elsewhere in TX (College Station) and breakfast is included there. The rooms were very cold and it felt like the heat did not get hot enough to keep the room truly warm. It was snowing the day we left, so the temperature was pretty low overnight. The outside temperature definitely dropped the room temperature a lot and it kept waking my baby up. The pack-and-play in the room was of low quality. Mattress was thin and you could feel the support bars through it. Anytime our baby would move around she would wake up from being cold or uncomfortable. Finally, the pack-and-play was set up in the room with a bunch of hotel sheets folded up around the mattress. I’m sure the person who set it up meant well, but that isn’t considered safe sleep for a baby.
    4.0 / 10.0
    easy check in
    5.0 / 10.0
    The room was super clean, and as a solo female traveler, I felt super safe. It's clustered amongst other hotels; it's quiet and really comfortable. The shower was amazing, and the bed was super comfortable. Recommend 100%!

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Hyatt Place Amarillo-West. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Hyatt Place Amarillo-West pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"


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