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Homewood Suites by Hilton Amarillo

Top rated by guests

Property building

Property building

Lobby or reception

Lobby or reception

Lobby or reception

8.5Excellent

(280 Ratings)

"It was warm and inviting! The staff were friendly and eager to assist in anyway! From the room to the breakfast in the morning! Great stay and look forward to next one!"

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(280 Ratings)

Hotel in Amarillo, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located 7.4 miles from Austin Park, Homewood Suites by Hilton Amarillo provides rooms with air conditioning in Amarillo. The hotel has an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property.

Amenities at Homewood Suites by Hilton Amarillo

Business facilities

Map of Amarillo, TX

city location on map

Nearby attractions

Palo Duro Canyon State Park

HODGETOWN Stadium

Palo Duro Creek Ranch

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(280 Ratings)

"It was warm and inviting! The staff were friendly and eager to assist in anyway! From the room to the breakfast in the morning! Great stay and look forward to next one!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(280 Ratings)

Hotel in Amarillo, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Amarillo, TX

city location on map

Nearby attractions

Palo Duro Canyon State Park

HODGETOWN Stadium

Palo Duro Creek Ranch

Available Rooms

About this hotel

Located 7.4 miles from Austin Park, Homewood Suites by Hilton Amarillo provides rooms with air conditioning in Amarillo. The hotel has an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property.

Amenities

Business facilities

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(280 Ratings)

100% verified reviews

8.0 / 10.0

Good place to stay

The location was quiet, and the facility was clean.

The night staff front desk was unpleasant, did not want to discuss anything, and was visibly unhappy to deal with me. I was not informed the pet fee was 100% non-refundable and I was not warned about the refundable $50 booking fee. She ran my card and didn't make sure I was okay with the charge before running my card.

9.0 / 10.0

Great location, nice room, nice staff, overall great place to stay.

Location, room, felt clean.

Nothing really

10.0 / 10.0

A comfortable, safe and worth the money accommodated stay!

It was warm and inviting! The staff were friendly and eager to assist in anyway! From the room to the breakfast in the morning! Great stay and look forward to next one!

Dogs barking at different times through out the night! As I appreciate the pet friendly environment, the pets during my visit were loud and noticeable!

9.0 / 10.0

I’d stay there again.

Beautiful rooms, fully equipped, even a stove.

Front desk was fantastic but I think they might have been understaffed.

9.0 / 10.0

I will not use your website again

Everything was great. Food was great people were friendly and location was perfect

People did the best they could to accommodate us from your booking error. I ask you for a handicap accessible room and you booked a room for hearing impaired. That was your error not theirs.

9.0 / 10.0

Definitely would recommend this property. Probably get breakfast elsewhere.

Renovated nicely. Beautiful room that included a full size refrigerator, dishwasher, microwave and 2-burner cooktop. Little table and ample room for guests with kids. Nicely appointed. Clean. Well attended.

Breakfast was poor. That’s the only reason it didn’t get a 10. Very weak and Luke-warm coffee. Eggs and other items that should have been warm were also cold. Gravy for biscuits was extremely watery. No fruit to speak of.

10.0 / 10.0

Pamela was amazing! She was so compassionate, and made sure we had exactly what we needed despite a booking.com problem

Easy access

9.0 / 10.0

A great suite to rest in after a long day of driving.

We enjoyed the suite as well as the full size refrigerator. We travel with an ice chest and ice packs and having a freezer to refreeze the ice packs was fantastic.

It was not a big problem, but we could hear some noise of people walking on the floor above us. However, it was much less than some of the other places that we have stayed.

9.0 / 10.0

Location is convenient, place is safe and quiet

Location

10.0 / 10.0

Pleasurable stay

Everything the room was fantastic, very clean, good location friendly staff

Nothing

8.0 / 10.0

Great staff, adequate breakfast, room was nice but had maintenance issues. Very clean.

Friendly staff

Running toilet and tv didn't work

10.0 / 10.0

A lovely place to stay!

Very clean and updated

10.0 / 10.0

Jamie was awesome

Great place to stay, and jamie was so helpful

10.0 / 10.0

Excellent stay in a nice suite in Amarillo!

Excellent breakfast, nice rooms, afternoon/evening staff on 8/22& 23 was personable, funny and efficient. Water bottle and ice was nice.

10.0 / 10.0

An all around great stay.

The bed was very comfortable. The junior suite was spacious and had everything I could want, including a stovetop. This location had two guest laundries, not mentioned on the web site, which was great since I was planning to drive to a laundromat. I managed to clean my clothes very easily at the hotel.

The hose on the shower head for the accessible tub could have been a little longer.

10.0 / 10.0

We had a perfect stay!

Really loved the hours of breakfast and for checkout and everyone was incredibly kind!

The floors were pretty creaky, we could hear our upstairs neighbors walking around late at night.

3.0 / 10.0

the hotel is showing its age

Convenient location Room is good size

1. Encounter almost 10 bed bug bites during overnight stay. Was asked to show the staff of the bites during check out; 2. Very very low shower volume 3. Rather thin bath towels , not fluffy at all

8.0 / 10.0

Nice room, very clean and comfortable!

The room was nicely decorated and very clean. We loved having the little kitchenette, and the bathroom was spacious and nice. The bed was a little hard for our liking but that's just personal preference so not anything the hotel could really fix. We would stay again!

3.0 / 10.0

Nothing to brag about

The room seemed clean.

When arrived the lady at the front desk was rude, then we paid for the dog and at 6pm was called stating the dog was barking not even 10 minutes later got another call stating people are asking to move rooms because of the dog. If it is a dog friendly hotel people should understand a dog with bark if they hear something outside of the room or dont allow dogs there. The lady who called was also super rude to the point if it weren't for my family also staying there we would have left and then disputed the charges.

5.0 / 10.0

Other than the lady at the fron desk, MB, our stay was good. She needs some coaching and developing.

Location and facility was clean and quiet. The pool was a little dirty alot of bugs in it. My kids didn't swim very long due to all the bugs

The lady at the front desk her name was MB, she was rude to me and the Booking.com people. She made getting my reservation modified more complicated than it had to be. She also allowed customers to wait in line and the Jaime girl had to do all the check ins because MB was too concerned about getting her closing work done to go home, than helping customers. Even when I called before getting to the hotel she was rude and short with me on the phone. She wanted the booking.com person to do what she said and if he didn't she said she wasn't going to accommodate ME. Did you hear what I said. she told the Booking.com guy that he has to do it the way she says or she wasn't going to modify my reservation. So basically she was punishing me and my kids because the Booking.com guy wouldn't do what SHE said. It was so bad that another customer in line asked Jaime, the front desk girl, what he could do to help me get a room. Now you know it was bad when a customer standing in line is willing to do what HE can do to help me and my kids get a room, but your employee would NOT. She definitely needs to be reminded it's not about her ego it's about the customer and that ALL customers should be taken care as priority over her closing work.

8.0 / 10.0

Very comfortable

To close to freeway noise

9.0 / 10.0

A good experience overall.

Used coffee maker in room. Did not have breakfast

Since my husband has breathing issues would like to be able to request a room near elevators. I did not realize how long the walk was to room. I will make a request with my next reservation.

10.0 / 10.0

Comfortable and spacious rooms.

Very nice hotel with spacious rooms. Friendly staff and good facilities.

All good

10.0 / 10.0

Can’t go wrong here!

The staff is amazing and the room was very nice.

9.0 / 10.0

it was a good stay

good

every thing was good

10.0 / 10.0

I thought it was great for the most part and we would book again with you

Breakfast was great so was the staff

The staff member when we checked in wasn’t very friendly

8.0 / 10.0

Beautiful hotel in a great location.

Very clean and well laid out.Nice breakfast seating area. Very roomy rooms.

Staff at check in was a little rude..Bed had a big kink in it.

9.0 / 10.0

very relaxing

The desk service was very helpful...Jamie was very pleasrent very good staff

The staff

10.0 / 10.0

Everything considered, I would stay at this hotel again when in Amarillo.

Breakfast was fresh and plentiful. Room was good size.

We needed additional towels. Only 2 bath towels and 2 hand towels in the room. Bed was harder than I prefer with bottom sheet that was too small..I had to keep putting the bottom sheet back on the mattress every time I got up.

1.0 / 10.0

Awful

Staff were very rude. We arrived at 11pm and the front desk girl asked if I was checking in then ignored me for 10 mins. I then asked if there was a problem and she said the computers were down. Well would have been professional to relay that information as more guests started to arrive. Then another desk lady came and had an attitude. When i eventually got my room it was not the one i booked and was told it was because I had booked it through a third party. Well this has NEVER happened before. Was given the keys and told “ I could go”. After driving 12 hours and just wanting to sleep to be treated this way by a Hilton property is disgraceful. Will never stay at another home wood suites again. I will be filing a complaint if I was charged more for the room they “gave me”. And not the room i had already booked and paid for.

9.0 / 10.0

The stay was pleasant for the most part.

The lady at the desk was very friendly & nice

The bed was too hard!

10.0 / 10.0

Staff was great the room was clean

Cleanliness, staff was very friendly

Everything was great

10.0 / 10.0

Excellent place, well equipped and good location.

Room was very clean and comfortable. Staff were fantastic. Breakfast was excellent. Easy to find on the I-40 service road. No road noise on the north side of the building. WiFi was adequate.

WiFi could certainly be better. After slow loading I ran speed test which showed less than 10mbps. Adequate but not great.

1.0 / 10.0

I would like it a lot better if someone would take care of my refund.

I did not get a chance to try the breakfast. It started at 7 am and I had somewhere to be earlier than that.

I was double charged and it has been a week and I still have not seen my refund. And the staff was rude at the time and on the phone about it later.

10.0 / 10.0

It was nice, clean and very comfortable!

Very clean and convenient. The staff was very professional and knowledgeable. She greeted us with a smile. She was very accommodating. The room was outstanding. It was so nice I wish I could have stayed for more than just the one night.

Nothing

10.0 / 10.0

The staff was very helpful & friendly and the accommodations were great.

The variety of selections.

No fresh fruit.

9.0 / 10.0

Very nice. Good value!

Breakfast good! Room spacious and clean!

I asked for ground floor! Given 3rd. Need to get a key and trade id for laundry room access

10.0 / 10.0

Route 66 adventure by 2 New Zealanders

The staff were amazing and extremely helpful, nothing was too much trouble. They allowed us to park our motorbike at the door for security. The room was incredible with separate bedroom for an exceptional rate. Breakfast was great.

Absolutely nothing

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Homewood Suites by Hilton Amarillo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Homewood Suites by Hilton Amarillo pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Homewood Suites by Hilton Amarillo?

We found 1 amenities for this rental. This includes , and business facilities.

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