Royal Rio Palace Hotel

Top rated by guests

Minibar, in-room safe, desk, cribs/infant beds

8.0Excellent

(1,119 Ratings)

"Everything was lovely and staff was amazing and helpful "

Gabriella

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(1,119 Ratings)

Hotel in Rio de Janeiro

4-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Suburban hotel with 2 outdoor pools, 5-minute walk to Copacabana Beach
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite.
Royal Rio Palace Hotel offers 240 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Royal Rio Palace Hotel

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Bar

Spa

WiFi/Internet

Beach access

Minibar

No pets allowed

Laundry services

Sauna

Free toiletries

Towels

Desk

Hairdryer

Map of Rio de Janeiro

Nearby attractions

Jardim Botânico do Rio de Janeiro

3 mi

Aquário Marinho do Rio de Janeiro

5 mi

Available Rooms

$$$$

Top rated by guests

8.0Excellent

(1,119 Ratings)

"Everything was lovely and staff was amazing and helpful "

Gabriella

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(1,119 Ratings)

Hotel in Rio de Janeiro

4-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Rio de Janeiro

Nearby attractions

Jardim Botânico do Rio de Janeiro

3 mi

Aquário Marinho do Rio de Janeiro

5 mi

Available Rooms

About this hotel

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Bar

Spa

WiFi/Internet

Beach access

Minibar

No pets allowed

Laundry services

Sauna

Free toiletries

Towels

Desk

Hairdryer

Ratings and reviews

8.0 / 10.0

Excellent(1,119 Ratings)

3.0 / 10.0

The room was dated but clean. Not enough bath towels and no face towels given, even after repeatedly asking.

5.0 / 10.0

Great hotel

2.0 / 10.0

Customer service not good, served the same breakfast every day didn’t varied the food. The hotel was out of power for three consecutive days on and off.

5.0 / 10.0

Excelente

10.0 / 10.0

Everything was lovely and staff was amazing and helpful

1.0 / 10.0

Staff was really rude, Housekeeping did a half butt job at cleaning I found a roach in my room room. I have a video. They definitely need to spray for bugs

4.0 / 10.0

Room was mould and smelt funny. The property is run down and looks nothing like the internet pictures. Excellent, helpful and friendly staff though

2.0 / 10.0

Not cleaning service for 3 days, no insonorisation in room, no hot water for 60% of times, old hotel not renovated rude staff ezcept manager at check out

8.0 / 10.0

Clean, good breakfast buffets Only complain, people from front desk have no manners, they are not friendly. Not trying to help

5.0 / 10.0

8.0 / 10.0

Concierge was very friendly, hospitable and helpful. I would definitely stay here again!

10.0 / 10.0

Excelent service, clean, delicious breakfast, and close to the beach and many restaurants and bars! Would come back for sure!

4.0 / 10.0

5.0 / 10.0

Yes, beach and activities were just two block away... great stay!

10.0 / 10.0

its and old Hotel, but its very close to everything, great location.

10.0 / 10.0

Staff were pleasant. Included breakfast was delicious everyday for my stay of 13 days. No access to a parking garage only what you find on the street near hotel.

6.0 / 10.0

Property is okay if you’re just looking for a place to drop your bags.

2.0 / 10.0

Upon arrival, we discovered our room was dirty. The sheets were stained and the floor had not been cleaned properly. We reported the condition of the room and were “upgraded” to a room that was also unclean. Sheets stained. They had blankets in plastic bags that did not smell well. The bathroom floor flooded every time we tried to shower. The couch had stains all over. I couldn’t even sit on it at all during my stay.

8.0 / 10.0

Great stay

10.0 / 10.0

Amazing staff and location. The breakfast is rich with several options.

8.0 / 10.0

Room itself was not great. But it was fair for the price. Room was clean and comfortable. Bathroom issues though. Bidet not working and shower did not drain.

6.0 / 10.0

I arrived early, they didn’t allow early check in but did give option to leave bags so I could tour the area. Good and safe area, no issues with people sleeping on the streets in the area. The room was underwhelming for a 4 star hotel, obvious signs of age. The need to leave card key in the slot by the door to power the room, meaning you can charge your devices while you are out. I had good service experience from the staff though. The room was constantly noisy, thin walls if you know you know. The outside, like street noisy was surprisingly minimal. I agree with a lot of other reviews, the breakfast did carry a vast variety of options (egg, the good thick bacon, plenty of fruits, breads). Overall a 6/10. Staff, the breakfast, location/safety was excellent…everything else was lacking. Top issues would be the dated room and noise.

2.0 / 10.0

Not a good hotel. Unclean, unhelpful staff, nasty linens. Needs upgrades in every area.

2.0 / 10.0

Hotel is very outdated and unclean. Bad customer service to the point you have to talk to the supervisor to get things done. 1- Unsafe stair in the entry - hard to see (people trip and fall often). 2- Nasty - the towels are no longer white, they are now cream- old and stained. Pillows were nasty (very stained/smelled terrible- Nasty). Asked for new pillows and had to wait an hour and call them again to get new ones. The ones were still stained and sprayed with a strong fragrance spray. Disgusting!! 3- Front desk staff not accommodating- it charges per room to keep your luggage until check in time. The guy at the front desk was forceful on getting us checked in even though we told him we wanted to check in later because we were in a hurry and had taxis waiting for us to go to a tour scheduled at 2 pm. 4- Some rooms our family stayed were a little better and we were able to move to a better room after showing him pictures of how bad our room was to the manager. The one given to my husband and I was tiny, had a full size bad which did not fit my husband, nasty linens and pillows and had stairs down to get to the room which was difficult with all the luggages we had. Also the mini fridge had a glass door with a permanent blue light on. We had to cover the door to be able to have the room dark. Location was a few blocks from the main beach street which was nice but not worth it. Pictures on Expedia are deceiving!!

10.0 / 10.0

Very friendly and helpful staff. Shoutout to Branco at the front desk! Great guy, maybe our stay there great.

3.0 / 10.0

My 11-night stay was okay, but more of a 3-star experience than 4-star hotel. Pros: - Excellent breakfast buffet and delicious restaurant food with generous portions. - Superb location: 5-minute walk to Copacabana Beach (Leme), groceries, restaurants, and the Cardeal Arcoverde metro for easy access to tourist spots. - Friendly, helpful, and compassionate staff, especially with issues. - Nice rooftop pool, bar, and restaurant with Rio mountain, city, and some sea views, offering great drinks. Cons: - Early check-in cost a full night's stay, forcing a long wait after an 11-hour flight. - First room (119) had poor Wi-Fi, a concrete view, and noise issues (loud music, tapping), plus a non-functional phone. It took six days and daily requests to change rooms for lack of sleep. - Second room was basic and run-down, with a toilet that never looked clean. Taps make a loud squeaking sound when water pours through. Wi-Fi was better but intermittent and slow for work. - Elevator breakdown caused long waits. - Gym was neglected with most equipment broken; hand spray was always empty. The hotel needs maintenance to live up to its 4-star potential. My experience was disappointing compared to photos and reviews; I'd hoped for a more relaxing start to my travels.

10.0 / 10.0

Good service and great breakfast!!! Good for the budget

10.0 / 10.0

Excellent and friendly staff Good breakfast with great variety

10.0 / 10.0

Room was clean and well kept in order. Very close to beach. Restaurant had very hospitable staff.

4.0 / 10.0

This is a three star hotel. Breakfast is mediocre, crowded and not sanitary.

10.0 / 10.0

Truly enjoyed my stay. The food was delicious and the staff was so accommodating. Will be back for sure!

8.0 / 10.0

The receptionist Leandro Cruz was the highlight of my experience. He is the absolute best!! When I arrived at the hotel I even thought about leaving because the place is old and the rooms were not great. But the staff there are so nice that made my stay truly enjoyable. I got an upgrade to a room that had a dry sauna and it was amazing. The roof and the gym have a nice view.

2.0 / 10.0

The hotel fotos does not reflext the reality of the hotel. For what i have paid it feels overpriced . The bathroom need some renewal. The restaurant was not clean.

2.0 / 10.0

Pictures are not accurate to the place, Staff is not accommodating with terrible service, highly recommend any other place not even worth any cheaper price.

10.0 / 10.0

I loved the staff, the front desk guys are extremely helpful, the cleaning lady’s are awesome too, there’s tons of food areas around and the beach is super close. I wasn’t a fan of the homeless, beggars and sellers everywhere and if you want to avoid that go to Ipanema or leblon will be the cleanest but triple the price. The only issue I had was the steam room being stinky but everything else was great. The staff and breakfast is half of why I’d stay there again

1.0 / 10.0

Worst hotel experience ever. When we arrived for check in we had to wait 3 hours because there was no electricity or power. The first room we got was nothing like the room we were promised from the photos. It couldn’t have been bigger than 8 square meters. We complained and after discussing with the receptionist we got upgraded to a better room. However the next morning we were woken up at 7AM from mound banging noises from the wall right above our heads. Upon further investigation, there was a problem with the safety cabinet, which was located on the exact opposite side of our bedroom wall. It sounded like there was a motorcycle in the entire hallway. Which is not surprising considering the hotel got power from a humongous generator that was standing outside on the street our entire stay. When we complained(again) we were once again met with rude and inconsiderate staff except for one man who decided to help us and upgraded us for a final time to a better room, that finally resembled what we had actually paid for. If you’re thinking of spending your time here, don’t waste your money on the breakfast buffet. It’s incredibly loud and noisy, and super cramped. Lastly I would like to point out that the safety precautions are not in place. There were electrical cords sticking out of the shower walls, and the whole thing with the safety cabinet made us feel really uneasy. Remaining staff were nice and the cleaning ladies did a decent job. I would never consider going back here.

10.0 / 10.0

The staff was super helpful, the front desk administration was also very polite, nice and were able to communicate with me in any language I needed, spanish, portuguese or english. The bellman staff also were really personable and helped me as a first timer in Brazil, walked me to certain locations so I felt safe and could get to know the surrounding area better. Phenomenal experience. Big shoutout to Bruno the bellman.

10.0 / 10.0

Excellent service

3.0 / 10.0

Hotel was much older and worn down than pics. Bedroom 1107 smelled of sewage the whole week. Walla has mold. Loud noise from water pipes when using sink. Bidet did not work. No kettle or iron available for use. Breakfast food was terrible and same Things. Don’t go after 9 am as it’s super crowded and it’s a feeding frenzy stampede. Breads not tasty, fruit not ripe, slimy eggs, super thick bacon that breaks your teeth. Food so bad even tea bags were awful and needed to use two of them for my cup of tea!! Front desk staff rude and blunt. Other staff nice . Rooftop steam room Never worked the whole week there. Decent view, but very little of beach and water . Power outage one morning for hours during breakfast stampede. Wasn’t fun walkimg 11 flights of stairs . Ask for lower floor.

6.0 / 10.0

The breakfast was very good has plenty options but the hotel conditions wasn’t that good for the price is not a good place to rest

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Royal Rio Palace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Royal Rio Palace Hotel. Enjoy the water!

Is Royal Rio Palace Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Royal Rio Palace Hotel?

We found 18 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and gym.

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Free WiFi/internet · Air conditioning · Pool

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Royal Rio Palace Hotel

Hotel in Rio de Janeiro

Reasons to book

About this hotel

Amenities at Royal Rio Palace Hotel

Map of Rio de Janeiro

Nearby attractions

Available Rooms

Hotel in Rio de Janeiro

Reasons to book

Map of Rio de Janeiro

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Royal Rio Palace Hotel pet friendly?

What amenities are available at Royal Rio Palace Hotel?

Explore similar stays in Rio de Janeiro

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