Queens Hotel & Spa Bournemouth

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

7.0Good

(753 Ratings)

"Great position for the beach and town centre."

Kevin

Don't miss out! Price and availability may change

7.0 / 10.0

Good(753 Ratings)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Queens Hotel & Spa Bournemouth

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Garden

Kettle

Laundry services

Sauna

Bath or shower

Children's high chair

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

20.9 mi

Purbeck Heritage Coast

8.5 mi

Lulworth Cove

18.2 mi

Bournemouth Parks - Lower Gardens

0.5 mi

Available Rooms

$$$$

7.0Good

(753 Ratings)

"Great position for the beach and town centre."

Kevin

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(753 Ratings)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

20.9 mi

Purbeck Heritage Coast

8.5 mi

Lulworth Cove

18.2 mi

Bournemouth Parks - Lower Gardens

0.5 mi

Available Rooms

About this hotel

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Garden

Kettle

Laundry services

Sauna

Bath or shower

Children's high chair

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

7.0 / 10.0

Good(753 Ratings)

1.0 / 10.0

No heating in the room. Had to complain to get a noisy air heater which didnt arrive until after 11pm. Lift stopped working during the evening and i was on top floor. Room was noisy from neighbouring rooms.

4.0 / 10.0

Good space

2.0 / 10.0

Checked in online and still had to fill out forms at the desk. Room wasn't clean, soiled carpet, hairs in the bath, bathroom light not working, bed very uncomfortable, 2 single beds stuck together, and a baby cot left in ro

4.0 / 10.0

Brilliant location, lovely room

3.0 / 10.0

Room needed love, stains on carpet, pencil mark on wall, chipped paint on wood work, no toilet roll .... fire alarm at 5:40, staff didn't know what to do, no seniors staff at the hotel.

8.0 / 10.0

Lovely spacious room, super cosy bed and good breakfast

2.0 / 10.0

Don’t know about the bar. Breakfast was as expected. The usual fare and was ok.

3.0 / 10.0

Hotel was a clean and comfortable stay. However, the TV didn’t work in the room and considering I was travelling with my 4yo and in bed by 7pm this was a bit inconvenient. Tried maintenance but they couldn’t fix it.

4.0 / 10.0

Not good sound proofing. No hot water in shower No still drinking water in room

8.0 / 10.0

Great and expedited service .

3.0 / 10.0

Few positives and few negatives about our stay. We arrived at the hotel around 11am and tried to check in but obviously this was not possible as we knew the check in was 3pm but we thought we would try anyway. Onto actual checking in at 3pm, we were told our room was not ready as the housekeeping were behind, I personally think this isn’t good enough as 3pm is a late check in time as it is. Staff told us they would come get us from the bar when this is ready, but I had to ask again at 4pm if it was ready. During the 3 day stay we heard numerous of guests complain about the paying for parking, rooms not looking how they are advertised. We also admit that paying for parking shouldn’t be a thing as we are already paying a premium to stay here. However, we thought our room was up to standard and as advertised. We had breakfast both mornings and ate for tea at night one night, we think the food was great and the service was excellent from the staff. The lift had stopped working from the moment we arrived, this was also a very small lift that couldn’t fit more than 4 people in (also suitcases) and our room was the 4th floor. The walls within the rooms are paper thin, we can hear absolutely everything from other rooms. One big negative from us is that the hotel across the road, Britannia hotel, has recently closed down and become an illegal imigrant hotel. They hang around the hotel in small groups and the mess along the street was awful. We did feel safe(ish) but others may not.

1.0 / 10.0

The hotel was clean and generally fine, but our stay was ruined by a serious issue and poor handling by staff and management. At 2am on the first night, the A/C unit in our room started making an awful, jackhammer-like noise that lasted all night. We couldn’t sleep at all. We reported it to the night manager, who said there was nothing he could do—the hotel was fully booked, and due to health and safety rules, he wasn’t allowed to touch the unit. He said it would be reported to maintenance in the morning. The next day, I spoke to the duty manager, who apologized and told me the night manager *could* have called an on-call maintenance person. He offered us a free dinner and some drinks, but I said that wasn’t good enough—we paid for a night’s sleep and didn’t get one. He said he didn’t have authority to offer more, but the hotel manager Maurizio would call me on Monday. If not, the duty manager (Marco) would call instead. It’s now Thursday and I’ve heard nothing. I’ve called the hotel daily—no one answers, voicemail boxes are full. To make matters worse, the night manager admitted this A/C issue had happened before. When maintenance did arrive, it took five minutes to fix—a clogged pipe that should’ve been cleaned regularly. The hotel has potential, but the lack of staff training, guest support, and basic follow-up from management made this a frustrating and disappointing experience.

8.0 / 10.0

Nice location from beach, very calm and quiet hotel.

2.0 / 10.0

The property is well located and the breakfast was great, we were very impressed with your Saturday morning gentleman histokh breakfast - he knows how to treat customers. Otter staff members in reception were rude, when guests approach Reception, they should be at least acknowledged even if you can’t get to them that instant, an acknowledgment and a smile and I will be right with you. But to ignore us? Big fail, and so basic. Likewise we asked to purchase a coffee from the proper coffee machine in the restaurant which no one had time to make! Finally, it was inconvenient to have to call down to Reception to turn the air conditioning on in our room. It ate our time for 15 minutes trying to figure out the control box, then all extentions to Reception went to voicemail, so I had to go all the way down to ask then oh yes I can turn that on for you! Why didn’t you do that when we checked in! What a waste of time. It’s a nice hotel and I’m sure it do your best but these basic things would have made our stay great.

2.0 / 10.0

The food was not good and the same breakfast, not even included in my booking which I paid as breakfast included. I didn’t like it

4.0 / 10.0

Hidden costs like having to pay for the privilege of parking at the hotel we are staying at is ridiculous. Requests for broken bathroom lights to be fixed not met (and probably never will be). You can hear the movements, talking, footsteps of every guest in their rooms (no soundproofing whatsoever!) so dont forget your earplugs!! Better still, save your money and go elsewhere. We thought the food would be better but the bread and butter to nibble was a joke. 2 frozen nobs of butter we had to try and slice with a knife and fork…..sigh…the best bit (other than leaving, was the cosmo cocktails…thank you barman

8.0 / 10.0

Great breakfast selection. Very nice room. Water and tea and coffee wasn't replenished every day of our 4 night stay.

4.0 / 10.0

The hotel as beautifully decorated and for the price was stunning. The breakfast was lovely and good value for money

5.0 / 10.0

Lovely hotel well located for town and beach etc Excellent bar and staff

5.0 / 10.0

Lovely hotel, had a great time.

3.0 / 10.0

I choose this hotel as it advertised sound proofed rooms, a gym and a pool/spa. Not the case for sound proofing, I had a family above me, could even hear them snooring. The Gym was terrible and the Pool wasnt very good either. I would of stayed elsewhere and gone to a proper gym if i knew. Mostly the hotel was done up well for an old building. Room was comfy and hotel staff good. Had to pay £10 for parking which seemed a bit odd though considering.

2.0 / 10.0

Room was not suitable for a family at all, was filthy with visible mould too. We were put on the top floor ave the lift broke 3 times on our 2 night stay. Highly don’t recommend this place at all

5.0 / 10.0

Food is great, location is great as its few minutes away from the seaside. The room is modern, clean and neat. Everything was superb. The only down side was the rooms were not sound proof. As me and my toddler walked at the corridor coming back to our room, we can clearly hear people moaning and the bed moving--- clearly they were being intimate to the next level. We can hear as well someone having a shower as we passed by. Would I recommend? Yes if you are staying without children.

3.0 / 10.0

Location was ok. The hotel is tired and needs updating or replacing. It is cheap and is dog friendly. There are better alternatives though.

4.0 / 10.0

When arriving at the hotel the staff was amazing. Check in was simple and stress free. I was given a room which didn’t have a walk in shower at first and did request this and eventually the staff provided me with the walk In shower. Can’t fault the experience. Restaurant menu could have more of a variety but overall great. Defo stay again

6.0 / 10.0

The room was very nice but had wooden floors. Not a major problem until the room above with similar flooring was occupied. Very noisy. The Gym is very tired with old equipment. I do dislike arriving to a hotel which I have prepaid for to be immediately hit with a second bill for parking.

2.0 / 10.0

Very disappointed had executive room so paid more but apart from bigger tv dissapointed

8.0 / 10.0

Nice rooms, easy check in, great location walking distance to the sea, restaurants and bars.

1.0 / 10.0

Do not stay at this hotel. Poor

5.0 / 10.0

Go to hotel to stay in Bournemouth. Friendly staff and clean comfortable rooms.

10.0 / 10.0

Great position for the beach and town centre.

6.0 / 10.0

Noisy neighbours

2.0 / 10.0

Had booked to stay an extra night, staff couldn’t find booking and were rude and dismissive when showing all the confirmation emails. Not helpful at all

3.0 / 10.0

It was ok

2.0 / 10.0

It was a terrible experience, The Shower had very low water pressure, and couldn't take a shower. couldn't even sleep a bit at night since I couldn't take a shower. Told they couldn't fix it as the maintenance person clocked out at 8PM. TV was not working in the room. I booked it to have a nice relaxing holiday in a 4-star hotel. this is a run-down 1-star hotel. Cancelled the second night in the hotel but they didn't even refund fully only refined partially for the second night.

6.0 / 10.0

So the stay was good but not it’s normal excellent standard, a few issues with the room - bathroom needs re-siliconing and some tlc, toilet had limescale marks and replacement towels smelt like cooking oil (so I just reused the same towel I had hung up)- I have stayed here 4 times previously and this is the first time the standard slipped (perhaps it’s was just luck of the draw). Also on one of the nights there was a dog in the hotel in a room and it was barking for about 3 hours (after an hour both myself and another person in a neighbouring room complained - staff contacted the owners who went out but took their time returning) I agree to make allowances but perhaps the hotel need to have a stricter policy about leaving animals alone in the rooms so it doesn’t disturb other people’s sleep as some were there as leisure guests however I was on a business trip (or perhaps group leisure guests and business guests separately).

2.0 / 10.0

Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.

6.0 / 10.0

Faulty air conditioning made for a hot and uncomfortable night. Very keen waiting staff cleared away our teas when we were getting our breakfast buffet. On the other hand room was nicely decorated, good bed, well cleaned.

2.0 / 10.0

Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.

10.0 / 10.0

Hi This was a lovely hotel. Inside it has been renovated and a lovely dining area, lounge and bar. The rooms are nicely decorated. Outside lets it down as it needs a good paint. Close to the sea and to the town. I’d stay again

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Queens Hotel & Spa Bournemouth. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Queens Hotel & Spa Bournemouth. Enjoy the water!

Is Queens Hotel & Spa Bournemouth pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Queens Hotel & Spa Bournemouth?

We found 23 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and gym.

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Queens Hotel & Spa Bournemouth

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities at Queens Hotel & Spa Bournemouth

Map of Bournemouth

Nearby attractions

Available Rooms

Hotel in Bournemouth

Reasons to book

Map of Bournemouth

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Queens Hotel & Spa Bournemouth pet friendly?

What amenities are available at Queens Hotel & Spa Bournemouth?

Explore similar stays in Bournemouth

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