Heathlands Hotel





6.6Average
(3,929 Ratings)
"Cleanliness"
Verified guestDon't miss out! Price and availability may change
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Just 10 minutes’ walk from Bournemouth Pier, Heathlands Hotel is located on East Cliff.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Garden
Family friendly
Smoking allowed
Accessible by lift
Key access
Key card access
Fire alarm
Cleaning products
$$$$
6.6Average
(3,929 Ratings)
"Cleanliness"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Cleanliness
None
5.0 / 10.0
The staff.
Don’t drink the water, be prepared for noise, above and below. Dribble shower, too hot and too cold. Let’s not talk about the beds! If you absolutely can’t afford anywhere else - then “enjoy” your stay.
10.0 / 10.0
The breakfast was really good,lots of choices,the location is brilliant right near sea front
Nothing it was great value for money staff were very helpful and really friendly rooms lively and food really nice.
7.0 / 10.0
It was clean and warm
It’s very tired and dated like many other places
8.0 / 10.0
The location and the price. Also the great music in the pub by a local artist.
The WIfi - Awful. Did not work at all.
5.0 / 10.0
The staff was amazing and very proactive.. the room was very hot and the wall paper was hang of the wall and a chairs was placed in front of it. side dresser doors wad hanging of if you open them. location was nice.. bathroom dated and didn't look inviting to use it .
Staff was very helpful and reception clean and smart
7.0 / 10.0
Cheap
10 am checkout as standard- too early .
10.0 / 10.0
Comfortable and clean
7.0 / 10.0
The location particularly was very up market
Some of the staff were a liittle withdrawn, but that was understandable as they were all East European.
7.0 / 10.0
It was a rather plush hotel in an expensive are. It was as private as you wanted it to be. The foreign staff were quite helpful.
The toilet/bath/ wc room was obviously a conversion of an existing room and there was very little space to move around when drying onrself. Also there were no handlebars around to assist one when climbing out of the bath. One had to grab hold of the toilet to pull oneselr out of the bath. Also the temperature and waterflow controls weren't that obvious.
5.0 / 10.0
The location was close to everything
Squeaky floors
8.0 / 10.0
It was comfortable and warm and was clean
Need more toilet roll in there always make sure there’s more than enough in there don’t pin the hand soap dispenser to close to the sink as could barely get any out and don’t push two single beds together when you have a couple sleeping in one room and make sure there’s head boards are on properly everytime you sat on the bed they banged against the wall we had to pull it away from the wall
10.0 / 10.0
Location
Good value for money
Clean
N/a
5.0 / 10.0
Reception staff were quick to jump on issues and helped with a quick check in
We didn't get the room we booked at first
We were put into a family room on the first floor, and when my other half used the toilet, her foot went through a hole in the floor. We called reception and got a decently made up double room on the ground floor instead. Only downside is the decor but for £40 on a Friday night, you really can't complain. We chose not to eat/drink here on this occasion so can't comment
9.0 / 10.0
Friendly staff
Extra £5 parking
8.0 / 10.0
Ok, the woman on the first desk, bit funny I felt..
She was not very welcoming..
but all the other staff amazing & easygoing & happy..
Just the staff I felt like hated her job..
Ok, clean,
7.0 / 10.0
location was perfect
Nothing really
6.0 / 10.0
Location, cleanliness, front desk staff were polite.
Bath was old and repaired, no telephone in room to notify reception of people talking and making noise continuously out in the corridor between 3am to 5am. Tried calling the hotel number and got a message to say it was not available at this time.
6.0 / 10.0
I like it lessly….zz
Room was small…….. and also service is good but behaviour of night receptionist team is wired in few things
7.0 / 10.0
Comfortable and quiet.
Windows opened onto courtyard for air.
Could do with control to turn heating down .
7.0 / 10.0
Restaurant and bar area were very nice.
The extractor fan in the bathroom was very very noisy. There no instructions on how to use the tv and no instructions on what to do if there was a fire.
10.0 / 10.0
Nice staff, nice place, good sleep
8.0 / 10.0
The front desk was realy welcoming and helpful.
Great customer service
Nothing
3.0 / 10.0
room was dirty
5.0 / 10.0
Pleasant location. Nice walks
Old establishment in need of a major revitalisation. Shabby paint, old room, little natural light, poor water pressure, dirty / dusty under the bed, unhelpful front of house and dining staff.
2.0 / 10.0
Location
No shower paid for breakfast and was only sausage and bacon and beans out comwebs all over celling broken iron damaged shirt
4.0 / 10.0
Hotel reminded me of Kubrick's The Shining
Disappointing breakfast for £12. The fruit section had just peaches. And unripe, unpealed oranges. Coffee out of machine tasted like instant/ was instant coffee. Few veggy options eg. Sausages or hash browns .
Room was ok but TV was positioned on side walll 90 degrees to the bed. Parking is an extra fiver too
4.0 / 10.0
Amazing staff, more than willing to help.
Staff are let down by the facility. Broken window handles. Lampshades taped together. Very noisy hotel. No attention to detail around cleaning.
10.0 / 10.0
Great central location. Staff were friendly, polite and very helpful. Our room was clean and tidy, and very reasonably priced.
Building and decor are a little dated and no plug socket near the bed but considering the price can't really complain.
6.0 / 10.0
Toilet fan running 24 hours couldn't sleep but definitely go back there
1.0 / 10.0
Location
Bathroom was absolutely filthy. My Fiance had to clean for an hour with her own cleaning products
The mattress also hurt her back and she has problems with arthritis so this was inconvenient bare in mind the bed was 2 single beds pushed side by side
Bedroom was covered in dust
Hallway was stinking of weed and had dominos boxes thrown everywhere
5.0 / 10.0
No Air conditioner, very hot during the night
9.0 / 10.0
Location and staff
Nothing
8.0 / 10.0
The location was Just off the beach, The room although basic was very clean and had everything that was required, The bed was comfy and as this is the main reason to stay it was just what we wanted
The Toilet made a Slight noise after flush meaning No flush in the night but this was not a major problem
5.0 / 10.0
The staff were friendly on our arrival
The hotel is very tired the bed was uncomfortable and the room very dated. No staff around on check out but I guess why so cheap
9.0 / 10.0
The staff were brilliant. Reception staff welcoming and helpful. Restaurant staff friendly and helpful. The food - breakfast and dinner - was good, tasty food.
General areas and room really clean.
Incredible value for money.
I should have treated myself to a double bed room. The single room was fine - it had TV, iron, fan, kettle, tea/coffee - but I missed the comfort of a bigger bed.!
8.0 / 10.0
Friendly welcome.
A bit tired.
1.0 / 10.0
Won’t go ago
Don’t like the room smell
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Heathlands Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Heathlands Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heathlands Hotel?
We found 16 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
