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WestSpring Inn

Lobby

In-room safe, blackout drapes, free WiFi, bed sheets

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

In-room safe, blackout drapes, free WiFi, bed sheets

6.4Average

(1,007 Ratings)

"It is a good affordable place to stay one night."

Sharyn

Don't miss out! Price and availability may change

6.4 / 10.0

Average(1,007 Ratings)

Hotel in Westlake, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Westlake with free breakfast and a seasonal outdoor pool
Along with a microwave in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, express check-out, and a TV in a common area.
Housekeeping is available on request.
WestSpring Inn offers 115 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Amenities at WestSpring Inn

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Wheelchair accessible

Free parking

Map of Westlake, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.4Average

(1,007 Ratings)

"It is a good affordable place to stay one night."

Sharyn

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(1,007 Ratings)

Hotel in Westlake, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Westlake, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Hotel in Westlake with free breakfast and a seasonal outdoor pool
Along with a microwave in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, express check-out, and a TV in a common area.
Housekeeping is available on request.
WestSpring Inn offers 115 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.4 / 10.0

Average(1,007 Ratings)

1.0 / 10.0

The worker was rude

1.0 / 10.0

Room was stained with dirt. Tub didn't drain on my last stay (9/19-9/21) Milk for the coffee was curdled. Ate sour pancakes (spoiled). Staff was completely oblivious & unconcerned with food safety. Stayed 3x and will never stay again.

2.0 / 10.0

The holes in the walls and the roaches really took the edge off the stay. Not the worst place I had ever stayed...

3.0 / 10.0

Shower did not work

5.0 / 10.0

Excellent staff Very knowledgeable of the area some good restaurants in walking distance Mexican Japanese Australian and American cuisine close commute to Cleveland

5.0 / 10.0

Excellent staff very accommodating they know the area well restaurants local sightseeing just excellent in general 5 star service with a 1 star price John scully

5.0 / 10.0

Excellent hotel close to fun restaurants staff very helpful if definitely recommend John

1.0 / 10.0

The room was horrible. Full of bugs. I had to leave. I asked for a refund, but there was not a manager available to address the request. The individual working was very nice, but could only offer another room; which given the issue of cleanliness, I would not accept.

2.0 / 10.0

I chose this place since it was the closest to the airport was on a 15 hour layover and I don’t recommend it there was spider webs and spiders one of my biggest fears also the breakfast was bread and waffles no OJ or options

4.0 / 10.0

It is in close proximity to a lot of good places. It met the basic criteria of what I needed. Price was under $100 for the night. It was dirty, barren, had marks all over the walls, and there were a few bugs in the room.

6.0 / 10.0

Water was out and staff said there would be no refunds if i left, but i was "welcome to check out when i wanted".

6.0 / 10.0

When we first got to our room in the second floor we were worried because there were so many spiders outside on the building. We walked into a nice clean room. Our keycard stopped working and had to be recharged two different times. There were not a lot of options at breakfast. The pool was nice as were the staff.

8.0 / 10.0

When we arrived the counter person was on his phone on a personal call. Part way through check in he received another call. He spoke with this other person for about 10 minutes before finishing the check in.

5.0 / 10.0

It was terrible,rooms were smelly and unclean. I ended up cancelling my reservation.

6.0 / 10.0

Needs cleaned up

2.0 / 10.0

Flies buzzing around inside room. Wall spackled and not painted. Beddding questionable. I did not stay there. I asked for a refund.

2.0 / 10.0

The rooms are disgusting, even the non-smoking room smell like smoke. The photos on the website for Expedia do not represent the rooms at all. None of the rooms look like this. When I brought it to the staff attention, he said a third-party site puts the photos on there and they didn’t provide any photos. So they are aware that’s not their hotel. I told them that the Benning and the non-smoking room spelt like cigarettes. I was not given a new blanket that was freshly laundered, but I was given new sheets. And shown three other rooms that were in the same condition. Very rundown hoping I can share pictures

4.0 / 10.0

The water pressures is worst.toliet do not flush right,the floor are definitely not cleaned properly,the coffee maker on our room was left dirty,the bed are not comfortable for a long stay,the pool was cold and not heated,the pop and ice machine didn’t work.this place looks very run down and not well taken care of there was no breakfast here.the owns didn’t greet you or let you anything then check you in and on your,definitely good place over night on road trip but staying long vacation is not good.

5.0 / 10.0

Pool was fun. Breakfast was okay. Room was clean bed was comfortable enough. Decent little work trip

2.0 / 10.0

Rooms were terribley dirty. Their was blood on the sheets. The electric did not work properly. The tub did not drain. The remote did not work. There was stain marks on the walls. When I went for breakfast it was all gone 15 minutes after it opened. The pool was blurry and had terrible concrete patches. There was a piss smell going up the steps.

2.0 / 10.0

I know it was a cheap room but the ratings seemed decent enough to give it a shot based on its location. I regret it. The room smelled like urine and there were drywall patches. Insufficient soap, the tub didn't drain, the curtains didn't close all the way, and there was no refreshing at all over multiple days.

1.0 / 10.0

On August 10, 2025, I arrived at the hotel at 5:00 PM to check in, although the official check-in time stated by the hotel is 3:00 PM. Upon arrival, I was informed by the front desk staff that no rooms were available because all rooms were still being cleaned. This is a clear violation of the booking policy. During my visit, the staff’s attitude was unprofessional and unacceptable. I was told that my reservation would be canceled and my payment refunded. However, this turned out to be false — the hotel simply canceled my reservation without issuing any refund, wasting my time and causing significant inconvenience that day. On the following day, August 11, 2025, between 8:00 AM and 10:00 AM, I contacted the hotel again, only to be told that no one was available to assist me with the refund process. I am requesting an immediate full refund of my payment and appropriate compensation for the time and inconvenience caused.

4.0 / 10.0

My room needed painted the walls had been spackled, dirt in the baseboards and floor, couldn’t take a shower due to a large hole in the bottom of the tub. Maintenance person never knocked before trying to come in my room. No ice in ice machine Will not stay there again and not recommend it to anyone.

2.0 / 10.0

Breakfast was 1 cereal and waffles roaches in rooms holes going threw to next room would not even give 1 star

8.0 / 10.0

N/A

2.0 / 10.0

Not as nice as the pictures made it seem. Beds were, meh. Pillows were like half sized. They never once came in to clean the room in the 5 days we were there. There was no card to indicate that we wanted it cleaned either. There were white spots on the wall from patching holes. The shower curtain was moldy. The window curtains were crappy and often had to be readjusted so no one could peak in. My door card kept erasing. (I kept it away from my phone like they said and it still did it). We were very disappointed. We almost left early and got a different hotel.

8.0 / 10.0

This facility is going through major renovations and upgrades. The room we had was clean, modern and comfortable. The included breakfast was scant, however for the price it was welcomed. I would absolutely recommend this place and would return if in the area.

6.0 / 10.0

Staff was very kind, but had to wait 5 minutes for them to returnn from the store. Complimentary breakfast consisted of cereal, toast, and 2 waffle makers. Apple juice had things floating in it. Room was obviously in the middle of a renovation, with plastered holes in the walls, mold and gaps between ceiling and walls over shower. Bed was firm and clean, but not enough pillows or towels for 3 people.

2.0 / 10.0

They had roaches, rooms smelled very badly, they exchanged us rooms after we saw roaches but I felt like they could’ve done more. Next room smelled badly, spiders everywhere. I was glad to be gone.

10.0 / 10.0

It is a good affordable place to stay one night.

4.0 / 10.0

Beds were dirty had to switch rooms twice towels and rags dirty shower doesn’t drain

10.0 / 10.0

All was ok , nice staff , very cooperative

10.0 / 10.0

Internet access was hard to use but other than that it was a great stay!

6.0 / 10.0

The place is going through construction so there were a lot of issues. The room was pretty worn looking and the bedspeads looked dirty. There was only one electric outlet on the nightstand so hooking up a laptop to sit at the desk was not possible. They do not have smart TV so you just have Spectrum basic. Breakfast was toast, bagels, and waffles. Before checkout on the day I was leaving the staff tried coming in my room without knocking and then the manager came to see if I was staying another night ( my stay was 2 nights). The pool was nice though.

8.0 / 10.0

Last minute reservation made us feel welcomed and had lots of amenities

4.0 / 10.0

The over all experience was ok for the price. The room had the ceiling over the bed falling in from a possible leak above. Breakfast was supposed to be from 630 to 930 when I got there at 745 there was only cold cereal,waffles, and white bread for toast. Coffee and OJ was out. When I checked out I let the attendant know that everything was out in the breakfast area and about the room. All he had to say was oh yes we have been busy ,but did not make an attempt to refill anything. Probably will not return.

4.0 / 10.0

Needed accessible, at least bottom floor facilities and got 2nd floor stairs. Room looked clean, but when I spilt water and dried it up the cloth was filthy. The railing on the stairs were too high making it unsafe. The breakfast was laughable. There was no restroom near the pool, was told to use the one in the front office, but they didn't want water dripping everywhere. He told me to use the restroom in my room which was the other building and up stairs. I think this just promotes people peeing in the pool. Not very customer oriented.

4.0 / 10.0

The place was dirty and rundown.

2.0 / 10.0

The first impression was run down and dirty. The door was dented with chipped paint. Once inside the bathroom was dingy and old. The beds were like sleeping on concrete and the floor was dirty. The walls were thin; I could hear everything going on in my neighbors room. The parking lot was frequently patrolled by the local police; that did not make anyone feel safe.

4.0 / 10.0

Creaky beds, scratched up floors, the ceiling above the shower was cracked and drooping. The pool it was so clean , but the area around it could have been maintained much better. Also be careful, a massive pothole at one if the entrances blew out my tire. I had to pay 400.00 on a Saturday evening to have it replaced repaired. All the front desk said was ok we well have it fixed. Would not stay here again

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