Hampton Inn Cleveland-Westlake
Top rated by guests





8.0Excellent
(151 Ratings)
"Comfortable clean and great tv welcome with my name on screen"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Westlake and with Westfield Great Northern Shopping Center reachable within 5.6 miles, Hampton Inn Cleveland-Westlake provides a fitness center, non-smoking rooms, free WiFi throughout the property and a shared lounge.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(151 Ratings)
"Comfortable clean and great tv welcome with my name on screen"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Comfortable clean and great tv welcome with my name on screen
Everything was great
10.0 / 10.0
Nice location
10.0 / 10.0
Great location. Quiet and good breakfast. Nice workout room.
They could have done better by salting and snow plowing the driveway .
5.0 / 10.0
Did not have breakfast
There was no fan in the bathroom, nor were there hooks to hang clothes or an extra towel rod for wet washcloths.
10.0 / 10.0
It was super convenient and accessible to the Thruway’s
Nothing everything was excellent
9.0 / 10.0
the location was great and the hotel was clean.
N/A
7.0 / 10.0
It was very close to where we needed to go. Beds comfortable.
It had snowed 2 days before and the parking lot was not cleared well and the entire sidewalk to the side door was snowy and icy and treacherous to walk on.
The one elevator when the door opened I was BETWEEN floors! The second time - to go back to room- doors opened to it being a foot off floor!!!
8.0 / 10.0
Breakfast was ok, location very good.
N/A
2.0 / 10.0
Near Crocker Park
No soap in the shower despite requesting it. S
Toilet overflowed
Bed and pillows uncomfortable
3.0 / 10.0
Location near Crocker Park
No shower gel in the shower. Requested it and housekeeping put lotion in the shower instead. Called the front desk about it. They said they’d fix that morning. Never did. No soap in the shower the entire stay. Slow toilet swirled and swirled and finally on the second day, it overflowed onto the floor.
Bed and pillows uncomfortable. Tossed and turned both nights.
9.0 / 10.0
Clean, friendly, comfortable
Not enough parking..
8.0 / 10.0
Location!
Room and bathroom were clean and tidy.
Seems dated (elevators, carpeting). Reyimited plugs for charging phones/ipads/etc. Pillows were tiny squares, 1/2 the size of a typical pillow).
8.0 / 10.0
Staff was very pleasant and efficient
This property is and was very busy and property showed it.
10.0 / 10.0
Great location
Close to shopping restaurants freeway
7.0 / 10.0
The location was great and the decor was nice. The room had everything I needed
Housekeeping could have been better - there was trail mix along the base of my bed and it was not mine. Also, I didn’t like that the bedspread was attached to the comforter. I prefer to remove the top cover and was not able to.
1.0 / 10.0
Only place with availability while everything was sold out
The cleanliness. The staff's indifference to our concerns about the issues. The price was high. The room was tight. The room was next to noisy elevator and shared a wall with a passthrough door. There was stains on sheets, shower curtain, walls. Door was cracked at the knob and right in the middle of it. Microwave was unplugged and there was no socket available where it was within it's wall unit so I had to lift it out and find another switch. Management does not care and Hampton corporate needs to investigate
5.0 / 10.0
Fantastic location and the price
Very stiff bed, soar back every single day. Breakfast served is mediocre and sometimes was out of items and had to wait. Only one choice of egg.
10.0 / 10.0
The staff was very kind. I left something important behind, and they called to let me know and had it waiting when I returned. They even remembered who I was, though we only stayed one night. That human touch is priceless
4.0 / 10.0
Bathroom cleanliness was poor.
Room felt damp including bedding
10.0 / 10.0
Clean and comfortable. Great location for our trip.
N/A
8.0 / 10.0
The staff were lovely. The room was very clean, with a great view of the lake.
There were a few minor issues with room 523... the bath stopper didn't work, so I couldn't take a bath, the coat hanger on the bathroom door was falling off, the microwave was not plugged in. Otherwise, all was fine.
7.0 / 10.0
I got the room up on the 3 third floor which they gave me when I got there Great breakfast too. My room was very clean
Well the only down fall was the pillows were so flat to sleep on and also there was no coffee filter basket for the coffee maker I was going to get it ready for my boyfriend for the next mourning. Called the front desk she said come down and get one it was getting late we were ready for bed had to get up early for on the road which I was a little disappointed ☹️ And when I checked in she was rude about my card we don't expect money you paid in advance. I already had a rough day too.
8.0 / 10.0
Location close to highway for 1 night quick stop to our destination
7.0 / 10.0
Location was great, close to family's home. Employee's were very helpful and willing to assist us with room issues. Loved the shampoo, conditioner bottles in the shower.
Heating, air was not constant, either too hot or cold upon trying to find a suitable temperature. There was no paper, pen, phone or TV remote was available. Extra large towels would have been lovely.
7.0 / 10.0
NA
Breakfast room too dark
8.0 / 10.0
Really good location, comfortable rooms.
10.0 / 10.0
Nice location and very clean and friendly staff
Nothing
6.0 / 10.0
Staff were were very professional, kind and helpful. Hardworking when getting breakfast out in the morning.
Facility is “tired” looking. Needs some work to update and not look so worn. Check in area is very generic. Not welcoming at all. Lighting in room is bad. Fluorescent, harsh lighting. Needs to be warmer lighting in main room and bathroom.
10.0 / 10.0
Updated and newly renovated stylish clean rooms, I loved the cleanliness of the hotel in general. Locatiom is. good, Westlake is beautiful.
Small lobby, that's may be the common problem of city hotels in the US!
6.0 / 10.0
Location good. breakfast like most with full breakfasts. Bed clean and comfortable. Staff friendly and helpful.
Our first room had no hot water in the shower. We took a cold shower the first night. Then moved rooms. The next room had some minor maintenance issues, (door handle in bathroom didn't work or lock, AC filter was clogged, so room was very humid.) Room was clean enough, but not super clean. Most of the time we were unable to get on-line. It seemed like the cost was too much for what we got.
8.0 / 10.0
Breakfast was good. I wasn’t charged what my booking.com reservation said, but after a hassle they said they refunded the difference.
1.0 / 10.0
We tried to call front desk from the hotel room the phone will ring and no one will answer at the front desk, so incase of emergency the guest will be unable to contact the front desk
The manger was aware of a problem according at 11pm the next morning and yet never called us back to discuss what happened, the Hotel is old but yet being old doses not have to be as dirty as it was, you will not give your dog a bath in the bathtub with all the stains in it.
1- front desk to answer the phone from the guest room and a clean bathroom
8.0 / 10.0
Fantastic location just off the Interstate, but in a quiet area very close to a major shopping center with many good restaurants. We frequently travel along Interstate 90 to visit family and will always make this hotel our stopover. Room was clean, spacious and well-equipped. The lobby was being renovated, so check in was at a side door and desk clerk was very nice and efficient. Had a good sleep, great dinner and good breakfast nearby.
We were completely satisfied
10.0 / 10.0
convenient to our destination. also like the proximity to Crocker Mall and restaurants.
n/a
7.0 / 10.0
Staff very hectic and polite
Remodeling and very noisy
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn Cleveland-Westlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton Inn Cleveland-Westlake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn Cleveland-Westlake?
We found 22 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, air conditioning, and non-smoking.
