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The Grand Hotel

Top rated by guests

View from room

Coffee/tea maker

Minibar, in-room safe, desk, iron/ironing board

Free toiletries, hair dryer, bathrobes, towels

Minibar, in-room safe, desk, iron/ironing board

8.2Excellent

(1,118 Ratings)

"Dining options for every taste!"

Kenneth Adrian

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,118 Ratings)

Hotel in Sunnyvale, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Hotel with free breakfast, steps from Silicon Valley
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities at The Grand Hotel

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Garden

Free parking

Map of Sunnyvale, CA

city location on map

Nearby attractions

Santa Cruz Wharf

Oakland Museum of California

California Trail at Oakland Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(1,118 Ratings)

"Dining options for every taste!"

Kenneth Adrian

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,118 Ratings)

Hotel in Sunnyvale, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Map of Sunnyvale, CA

city location on map

Nearby attractions

Santa Cruz Wharf

Oakland Museum of California

California Trail at Oakland Zoo

Available Rooms

About this hotel

Hotel with free breakfast, steps from Silicon Valley
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(1,118 Ratings)

5.0 / 10.0

.

5.0 / 10.0

Everything Was Nice

4.0 / 10.0

Room is larger than average and clean. There is a central fan for air that cannot be turned off and it is a bit loud.

5.0 / 10.0

Everything was perfect, this is my new favorite hotel in the area.

5.0 / 10.0

I had a great comfortable stay and the service was excellent!

1.0 / 10.0

Manager = Iiar and a scammer. Bathtubs and sinks has brown colored water coming out. Broken toilets. Broken pool and hottub. Broken air conditioner. Broken elevators. Breakfast was only for orientaI tourist group and not the other guests. Manager repeatedly told me a refund would be given and to call Expedia and he would approve. They called him and he denied all wrongdoing and refused refund. FiIthy hotel operated by a deceptive scamartist

3.0 / 10.0

At first sight it’s wonderful, after realizing there were things not as it seems, felt I was overcharged. Mold on the shower curtains, balcony chair broken & collapsed under me having a near catastrophe, (I’m 71, broken bones no joke!) walls all bare of any art or decorations. No Bathroom exhaust & bar couldn’t come up with a lime for a cocktail, drink that was watered down and aweful. Not so Grand in my book.

3.0 / 10.0

Front desk staff were not very nice. Hot tub was broken. We asked for extra towels and when they delivered them, they opened the door with their own key to bring them into the room. I was shocked to see a strange man in my room with towels!! I'm not sure why they could not have knocked or left them outside of the door. It was really unnerving.

3.0 / 10.0

The breakfast was terrible and the room had ants. This hotel has gone downhill

3.0 / 10.0

I stayed in one of the ground level villas and while the space itself was decent, I was disappointed to find a few dead spiders inside upon arrival, which gave the impression that the room hadn't been thoroughly cleaned. Additionally, the noise levels were an issue, I could clearly hear the person above walking around, and there was a constant hum from the electrical room next door. These factors made it hard to fully relax during my stay.

5.0 / 10.0

Staff was kind and helpful.

2.0 / 10.0

The bedroom closet door was broken. The towels on the bathroom were covered in hair. There were scuff marks on the walls. The hotel didnt have vending machines. Not a lot of value for the price you pay

5.0 / 10.0

It was excellent stay and very clean room and friendly staff.

3.0 / 10.0

The room was very clean. The bathroom lacked a full set of towels for two people. There was no mat to step on when getting out of the shower or tub. The beds were comfortable but very low. Not the easiest to get out of for a senior citizen. The free breakfast left much to be desired. There was a choice of 3 cold cereals, white or wheat bread to toast and bananas. Poor choices compared to comparable hotels in the area. We will not be staying here again.

4.0 / 10.0

The Grand Hotel isn’t as grand as it used to be. Have been staying here for past 4 years; however, noticed the service and cleanliness has taken a step back. Housekeeping didn’t show up a few times, shortage of towels and toilet paper. The room in the annex section floors were dirty. Pool was also dirty.

2.0 / 10.0

There were ants on the floor of the room on the fourth floor. At 9 am on the 20th, the hotel staff did not knock on the door and entered the room directly. Very dissatisfied with the service。

8.0 / 10.0

Nice place to stay when you’re in the area. Breakfast is nice too.

8.0 / 10.0

Check in was easy and staff were kind. I would go to breakfast early if you would like more options.

6.0 / 10.0

Service was very good. The furniture is in poor shape.

10.0 / 10.0

Dining options for every taste!

4.0 / 10.0

We stayed there twice during our vacation and the reception was kind enough to keep a part of our luggage during one week, while we were backpacking nearby. Spacious rooms. The included breakfast is decent but not very diverse.

10.0 / 10.0

I liked everything about the property and honestly, there wasnt nothing to not like about it.

8.0 / 10.0

Very large room; very comfortable & very quiet. Hallways are wide. Elevator was a bit sketchy; sounded as if it needed to be serviced (was making clunking noises).

10.0 / 10.0

Excelente trato

10.0 / 10.0

The lobby was beautiful. The staff was really nice. They had a happy hour which was included which was a nice break in the afternoon. You could walk to nearby shops. The bed was very comfortable. The air conditioning was a little bit hard to figure out. We were driving cross country and stayed at multiple hotels and this was by far the best.

10.0 / 10.0

Room was absolutely amazing !! Very very spacious and super clean !

5.0 / 10.0

Friendly staff. Very Accommodating to us.

2.0 / 10.0

Nice staff, easy parking, scary elevator that needs an updated inspection as there is no current valid displayed, large room and bathroom. Room 416 had a 3" depression in the old mattress, resulting in waking up after a few hours with a sore back. After complaining there has still been any communication from management.

6.0 / 10.0

The room air conditioner was very loud, bring earplugs! Also at breakfast, people were waiting each time for the few croissants/muffins that were brought out on a single tray. They need to provide more of what people want at a continental breakfast.

10.0 / 10.0

Beds and pillows were super comfortable. Fluffy towels! And they even had HAND soap!!!! I will definitely stay here again.

5.0 / 10.0

We had an amazing experience. We were able to call early in the morning and were encouraged to call back at 11 to check and see if there were any openings for early check-in and amazingly enough. They had the same room on the first floor five hours early check-in wow made my experience for the Morgan Wallen concert At Levi Stadium even better thank you so much.

4.0 / 10.0

Room was clean and it looked as good as the pictures indicated on the website. Staff was friendly. Breakfast was good

3.0 / 10.0

The interior of the hotel was fairly clean. The facade is stained black on the ledges so it’s unsightly when driving up. Not a dealbreaker by any means, but I’m sure the aesthetics is important to some, so I’m disclosing that. I was placed in the “newer building” as advised by the front desk, which was nice. The halls consist of carpet which appeared it needed a little cleaning. Nothing horrible such as dark stains, but could use a cleaning to remove light dirt. The room itself is pretty large and clean, and once you open the curtains it allows plenty of natural light in, which was nice. The shower leaked badly at the bottom of the glass, so there was a river of water outside the shower after each use. I almost slipped twice. My girlfriend almost slipped once. The hotel doesn’t provide the thicker “towels” used as a bathmat. The room only had 2 towels for a 4 person room. I called both the front desk and housekeeping several times for more towels over the course of an hour and a half on day 2, and they never brought any, after being told they would. As the matter of fact, the front desk agent asked if housekeeping can put the clean towels on the floor outside of my room. On the floor? The dirty floor? What? I said, “Someone can knock, but if it has to be placed on the floor please bring one extra as the bottom towel will not be used,” to which she said ok…again, nobody ever came. What started out as a decent stay turned out disappointing. One poor event will do it.

10.0 / 10.0

This Hotel is a great choice, rooms are big, spacious with modern decor. Great breakfast in the morning. We will be back again.

5.0 / 10.0

Room was huge and paid a great rate.

5.0 / 10.0

Amazing! Clean. Comfortable. Luxurious linens!

10.0 / 10.0

Room is very clean and neat. Check in was easy and staff were accommodating!

10.0 / 10.0

Check in is always pleasant and respectful. Rooms are spacious, and clean.

8.0 / 10.0

This was a great place to stay for my work trip! Very quiet, comfortable space, nice bed and great view. Staff was very friendly and helpful. I did notice a couple of issues with cleanliness in the room…also would have loved some way to have soap/shampoo/conditioner in the bath. (There were dispensers but only in the shower so I had to pour them into paper cups to use them in the bath.) The ice machine on my floor was broken and unplugged (no sign, no notice) so I had to go up a floor - not a big deal, just would have been nice to know.

10.0 / 10.0

We had a relaxing time. The room was very spacious and the staff were pleasant.

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