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DoubleTree by Hilton Hotel & Suites Victoria

Top rated by guests

Exterior

Premium bedding, in-room safe, desk, laptop workspace

1 King 1 Bedroom Boardroom Suite - Water View | Premium bedding, in-room safe, desk, laptop workspace

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

8.8Excellent

(1,006 Ratings)

"Comfortable and clean with helpful staff. "

Carolyn

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,006 Ratings)

Hotel in Victoria

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 2 restaurants, steps from Victoria Conference Centre
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities at DoubleTree by Hilton Hotel & Suites Victoria

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Map of Victoria

city location on map

Nearby attractions

Royal BC Museum

Olympic Game Farm

Victoria Butterfly Gardens

Beacon Hill Children's Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(1,006 Ratings)

"Comfortable and clean with helpful staff. "

Carolyn

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,006 Ratings)

Hotel in Victoria

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Victoria

city location on map

Nearby attractions

Royal BC Museum

Olympic Game Farm

Victoria Butterfly Gardens

Beacon Hill Children's Farm

Available Rooms

About this hotel

Hotel with 2 restaurants, steps from Victoria Conference Centre
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(1,006 Ratings)

4.0 / 10.0

The bed was not very comfortable. Made for a poor sleep

4.0 / 10.0

We thought you had a pool - besides that great location and service

3.0 / 10.0

Didn’t have breakfast there

3.0 / 10.0

King bed was terribly soft. Not comfortable at all!

4.0 / 10.0

The food was good wish there were more gluten free options. Room was clean shocked that the there were painting mistakes not taken care of. Wish there was cream for team not just flavored.

5.0 / 10.0

We stayed for the Royal Victoria Marathon. The staff was calm and helpful even though it was very busy. The luggage storage was great, giving us one less thing to think about. The room was impeccably clean and, though there is some traffic noise, was overall quiet and calm.

5.0 / 10.0

This was a birthday weekend getaway with my Mom. The hotel was perfectly situated only a few blocks to the harbor. Our room was spacious and sparkling clean and the staff was lovely and accommodating. I was surprised and pleased to check in early and grateful the front desk was able to hold my bag at checkout when my flight was delayed and I discovered I had more time to explore Victoria. The staff was quick to respond to our needs and my Mom especially appreciated the breakfast buffet and the fact that Starbucks is right off the lobby.

5.0 / 10.0

Friendly, helpful staff. Excellent location. Comfortable room. Unhappy though that they still supply plastic bottled water.

3.0 / 10.0

Location is great, close to downtown and shopping. Pull out couch was extremely uncomfortable for our two children. Rooms could be cleaner and updated. Strong odour of dog in our suite, staff were to bring up air purifier which never did come to our room. In Room is overpriced in my opinion.

5.0 / 10.0

It was great!

1.0 / 10.0

Sliding door to balcony didn’t close. Unbearable noise. Don’t stay here!

5.0 / 10.0

Service was excellent and incredibly fast. Beds and pillows were comfortable and every staff member we encountered was smiling and polite/helpful. The family suite had a massive living area, the pictures don’t lie. We were able to put one teen on the sofa bed and another on an inflatable mattress we purchased (the cot bed was too small)

3.0 / 10.0

This location definitely not as great as other ones I stay at Whistler location I love it the reasons one I was giving key cards that did not work, I was provided with new key cards then internet would not work for several hours waited on the phone only to find out they have put me in the wrong room which I suspected up on arrival it was not a one bedroom as I had booked since my daughter was coming on the work trip. There's no pool at this location the washrooms don't have a fan or a switch for fan the heat is set on maximum control by the hotel which was not warm enough as it was raining and cold overall did not like this location every time I have stayed here for work it has been confirmation chateau much better but will definitely stay at the Whistler Hilton as we will be booking there for this weekend Victoria's needs some additional Renovations or perks nothing really to offer the restaurant the food was great

10.0 / 10.0

Comfortable and clean with helpful staff.

10.0 / 10.0

Very clean, staff friendly and accommodating, close proximity to food, shopping, and tourist spots.

10.0 / 10.0

We would stay here again.

10.0 / 10.0

Great location!

10.0 / 10.0

Great location in the Inner Harbour area. Walking distance to many local areas including Chinatown, Government Street shopping, and fisherman’s wharf. One of the best cocktail bars in town - Humboldt - is on the street level. Friendly staff and clean modern rooms - great alternative to some of the other more expensive hotels in that area.

4.0 / 10.0

Hotel is centrally located, close to the harbour, shops and restaurants. Starbucks, restaurant, Pub and lounge make the start and finish to your day complete. Breakfast was great, but often had more people than seats which lead to waiting or taking your breakfast back up to your room. (If the elevators work) ** Large Construction project going up beside the hotel which leads to excessive noise starting at 7:00am ** No mention of this on Hotels.com when booking - but it is noted on the hotel website. This will likely continue for the next few months so be aware on timing from this review Elevators here need some maintenance, there are 3 elevators which should be more than enough, however for the 7 days we stayed, never were all 3 working, and often it was just limited to 1 - which makes getting up and down a process and many unhappy faces. We were on the 9th floor and always walked down, but after a full day wandering the city, walking up 10 flights wasn’t appealing so we waited. Rooms are not very soundproof to the goings on of a big city. Our balcony door was off the track which added to the noise, and maintenance was unable to repair so we moved rooms. The staff were apologetic and accommodating. Overall a good stay - I’m sure most the issues noted aren’t ongoing issues, just timed out that way for us. Would likely look at this hotel again on our next trip.

10.0 / 10.0

Located in the heart of Victoria. Everything was walkable. Starbucks was super convenient for the caffeine fix. Mur, one of the parking attendants, was very helpful in suggesting points of interest from a ‘local’s’view. All the staff were great.

10.0 / 10.0

Incredible service by the Valet team, especially Mur!

10.0 / 10.0

We had never been to Victoria, BC and this hotel was perfect. We walked everywhere except the Buchart Gardens. We highly recommend this hotel!!

8.0 / 10.0

Excellent hotel.

3.0 / 10.0

The hotel is dated, there is construction & views are now obstructed. The staff were not that friendly, the lobby is so small & I'm surprised the elevators meet code as they were very small & we had to wait so long to get one. We even had to walk up many flights to get to our floor as 2 of the elevators weren't working. The location was great however, walking distance to anywhere wanted to go downtown. The Greek restaurant across the street was exceptional.

10.0 / 10.0

Great staff comfy bed and Starbucks in the morning lobby. So close and walkable in Victoria’s downtown core !

10.0 / 10.0

Great stay in the heart of Victoria. Around the corner from the inner harbor and empress hotel, hop on hop off bus, restaurants and easy. Staff was responsive, comfy beds, enjoyed our suite. Only issue - sliding glass door to the small balcony was jammed. Maintenance came but I couldn’t open again after he left. Shd have two small chairs or stools on patio.

10.0 / 10.0

X

10.0 / 10.0

We spent three nights in Victoria and had a wonderful stay at the DoubleTree! From the moment we arrived, the staff was incredibly friendly and welcoming. The hotel itself was spotless—immaculately maintained and very comfortable. We truly enjoyed our visit and wouldn’t hesitate to recommend this hotel to anyone visiting the area. A great experience all around!

4.0 / 10.0

We arrived early for our check in at 4pm, but we weren’t allowed to go up to the room until close to 4:30pm. Construction started next door early in the morning. This new building being constructed blocks the view of the harbor. The A/C is loud and constantly turns off an on. The couch was uncomfortable as well as most of the chairs. The location has turned out to be the best part about this hotel. But for the price, it is not worth it. We will be staying somewhere else next time.

10.0 / 10.0

This hotel was perfect for our family of four and small dog. We were greeted with smiles and excellent service from our valet, Mur, once we pulled in. Once checked in we were surprised with delicious, warm cookies from the pleasant front desk staff. We loved the convenience of having a Starbucks on the lobby floor which we took advantage of every morning during our dog's potty runs as well as having a cold pint at Bartholomew's in the evening. The hotel is in close proximity to all of the touristy spots as well as all of the shopping and restaurants on Government. We also enjoyed the Crabtree and Evelyn toiletries. Thank you for the wonderful hospitality! We will definitely be back.

10.0 / 10.0

Mur the erudite valet and Winona at the front desk set he stage for a perfect stay. I wish I could stay longer!

10.0 / 10.0

Convenient hotel close to Victoria harbor & tourist shopping area.

8.0 / 10.0

I enjoyed my stay . It’s cleaned , and I like wellcome screen.

1.0 / 10.0

The City/Water view is completely blocked by a construction site even on the 16th floor. If we had that information before, i would have booked another hotel! I have attached pictures of the same. Rude Staff at frontdesk : When i checked in the Staff said i have free breakfast for 2 next morning since i am also a Gold Hilton Honor member but when i went for breakfast next day the other staff says NO free breakfast since i booked from Hotels.com. This miss information was embarrassing and it delayed my plans for the rest of the day. Worst is the staff never apologized for the miss information and just kept saying its the policy!

8.0 / 10.0

A coffee cup was found in the corner of the room. The bathroom ventilation fan was full of dust. I had mentioned it was my partner 's birthday, so there was a chocolate gift in the room. The room faced the ocean.

10.0 / 10.0

Very good location

5.0 / 10.0

My stay at Doubletree by Hilton hotel was excellent overall. There is only one small thing I would like to suggest is Q-tips. I would be happy if you put some in the bathroom.

4.0 / 10.0

Nice hotel smack center in Victoria.

10.0 / 10.0

Great location! Able to park our car and walk everywhere we wanted to go in Victoria. Helpful staff. Great room!

10.0 / 10.0

b

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