Fairmont Empress Hotel

Top rated by guests
Exterior view
Lobby
Meeting room / ballrooms
Interior view
Facilities
Don't miss out! Price and availability may change
8.7 / 10.0
Excellent(169 Ratings)

Hotel in Victoria

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average

About this hotel

At Fairmont Empress Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Victoria (BC). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Fairmont Empress Hotel. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar. Fairmont Empress Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Fairmont Empress Hotel, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Fairmont Empress Hotel, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Fairmont Empress Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, steam room, spa and sauna for ultimate relaxation. At Fairmont Empress Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Amenities at Fairmont Empress Hotel

Free WiFi/internet
Free breakfast
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Spa
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Laundry services
Sauna
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products

Map of Victoria


Available Rooms

Things to know

Check-in: 4:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.7 / 10.0
    Excellent(169 Ratings)
    8.8 / 10.0Excellent·Feb 2026
    A great hotel, old but classy. A clean room, and a very good location.
    10.0 / 10.0Outstanding·Feb 2026
    Love this hotel
    8.8 / 10.0Excellent·Jan 2026
    Hotel is very pristine, and even for a hotel that allows dogs. Guest services delivery took almost an hour just to bring spoons.
    5.6 / 10.0·Jan 2026
    Given its high-end market positioning and expensive price, I was disappointed with the quality of the staff, amenities, and cleanliness of the room. The overall experience failed to meet our expectations and lacked respect. 1. The check-in staff was not very friendly and unhelpful. She simply checked our IDs, charged deposits, and handed us room key cards without providing any basic information, such as check-in/check-out times, amenities, directions to the elevator, or parking validity. 2. The sauna, swimming pool, and lounge access that were advertised on Agoda were all unavailable. 3. When we arrived, we were shocked to find a used and stained mug left at the door of our room. This was a stark contrast to the high standards of housekeeping we had expected.

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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Fairmont Empress Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Fairmont Empress Hotel. Enjoy the water!

    Is Fairmont Empress Hotel pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Fairmont Empress Hotel?

    We found 20 amenities for this rental. This includes free wifi/internet, free breakfast, air conditioning, pool, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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