Hotel in Victoria
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.
Amenities at Fairmont Empress Hotel
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Victoria
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10.0Outstanding·Apr 2026
The view was incredible and really worth asking for the harbour view. The room itself was large, comfortable, and quiet.
I never have much to say on what I didn't like, but technically the bathroom did feel a little small. I was fine, but my husband did comment that it was snug.
10.0 / 10.0Outstanding·Apr 2026
the room was great with a view of the port and the sunset. we upgraded to gold status and it did not disappoint.
10.0 / 10.0Outstanding·Apr 2026
It’s a beautiful old hotel. The location is tremendous. The Empress is the heart of Victoria.
The lobby check in is awkward
To the elevators. If you’re on the far south side you have to cross the entire upper level to get to a second set of elevators to get to the main lobby.
It’s an old hotel so likely that is the issue.
6.0 / 10.0Average·Apr 2026
Everything was beautiful and clean and great. So much to offer food and drink wise, amenity wise. The rooms were gorgeous and clean and bright and comfortable.
Its not due to the hotel itself. I just came and visited from the US and wasnt able to connect my streaming services to the tv. I brought my kids with me which made their experience kind of boring for them in the room. I also expected a free breakfast and parking while staying here based on how expensive the rooms were but I didn't do my research cause it says on their website but those alone as well were also quite speedy onto of the room. That also was on me for assuming with out checking.
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Top rated by guests
8.9Excellent
(1,299 Ratings)
"The view was incredible and really worth asking for the harbour view. The room itself was large, comfortable, and quiet."
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