Malmaison Dundee

Room was very clean, spacious and comfortable. Great location. Quiet and extremely comfortable bed.

Lovely stay as always

Great location very well priced

Very good room for the price

Staff and hotel lovely. Lovely feel about the hotel and very zen atmosphere. Definitely will be back

Lovely suite, we enjoyed our stay in the hotel. Friendly staff. Windows were quite drafty but it was a very windy night.

Nice

Lovely big room

This was our first time visiting the Dundee Malmaison and it was first class service from arriving to checking out .A massive thank to everyone for making our trip so enjoyable We will certainly be returning .

Lovely room

The twin room was tired and dark - brighter bulbs in the main lights would be a big help to find things as the walls and furnishings are all dark too! It was cold on arrival, the heating had to be switched on at reception and then made so much noise I had to turn it off to sleep. This was an ongoing issue I was told - so why let the room? Clean bathroom, just nowhere to hang anything.

Was in room 214, room was noisy due to being directly above bar which played loud music until 2am. This room was also immediately beside entrance to floor so lots of foot traffic outside door coming and going causing noise. Further more the room appeared to have a lot of noise from the buildings pipework as there was regular loud drainage noises every mins through the the day/night. Room clean but pillows too soft and unsupportive... Mattress and duvet comfortable. Due to not returning to room until after 11pm and the us having unpacked etc we chose to tolerate issues rather than ask for a move. At check out when staff member asked if stay was good issues were reported with minimal apology voiced and then she asked if 'otherwise, your stay was ok?'. Not good enough.

Booked a cosy double but when entering the room given all you could hear were fans from outside the window, looking out you could see the fans too, we then went to speak to the reception staff who thought giving me the room next door may have made a difference but infact the noise from the fans was worse, she stated it’s because you booked a cosy double, I replied saying it shouldn’t matter what room I booked I shouldn’t expect to be awake all night with fans running outside the windows! Apparently she upgraded us to 319, the room was no different with the smallest bathroom I have ever been in and I stay in hotels a lot with my job. On a plus side the breakfast and breakfast staff were lovely.

Room was fantastic, clean, spacious and just that wee bit different. Very enjoyable.

Great stay incredible room with great views and the breakfast menu is an absolute treat. Would highly recommend il definitely be staying here again.

Room was lovely and clean. Bed comfy. Lady on reception was very welcoming and helpful. Have stayed here before and wouldn’t stay anywhere else in Dundee.

Excellent stay from friendly check in/out to a lovely room in an excellent location. Lovely interior and bar. Highly recommended.

Excellent location, right across th street from the train station and i a very walkable area to cafes, restaurants and bars!

Hotel lovely staff very friendly the only drawback for me was the tv. I didn’t go to watch tv but like catching up with the news etc but as I have a hearing problem I couldn’t as you could not put the subtitles on. Seemingly you can’t change the settings to allow this. Why I don’t know as you can easily put them off and on with the subtitles button.

great location, friendly staff and good breakfast

Lovely cocktails

Hotel is tired and needs renovated.

The hotel is nice the decor retro, the rooms however were very dark. The shower was great however the toilet cistern leaked water, took a bit of sorting. The bathroom cleanliness could have been better. Breakfast was excellent.

Everything about the hotel appeared fine it is absolutely stunning, but it’s an old refurbished hotel and the floorboards creek badly. It’s impossible to move about the room without waking your roommate The toilet cistern also made an unearthly noise. Overall a very disturbed sleep. In the mirning the very overpriced breakfast was also a disappointment. morning

Nice stay

C

My room was huge and luxurious. Good shower, blackout curtains. 2 hours late checkout for £15. The airport bus leaves right from front of the hotel, and station is a 3 minute walk. V&A Dundee is only about 5 minutes walk. Only issue was the heater in my room didn't work.

Love this hotel! Staff was great!

Property is dated. Strange smell in corridors, not pleasant. Staff not very friendly. All in all an ok stay.

Impressive hotel, gorgeous decor, friendly staff, really clean, tasty breakfast & excellent location.

The first room they put me in was a dungeon…. I literally could not see the sky through the dirty window facing a brick wall. I begged them for another room, as it was thoroughly depressing. They were full that night. The next day they put me in the most beautiful room one floor up. It faced the river and was deeply satisfying to my soul. I come to Scotland every year to visit my mother who has Alzheimer’s, So to come back to the depressing first room was just the worst. Sadly, when I returned to the second room after visiting my mum, I discovered the whole fourth floor AC system was broken. So they had to move me again one floor below. Louis and Brian were very helpful in upgrading and moving me. I was grateful they still gave me a river facing room, but it was not nearly as special as the one I just left. The rest of my stay was OK. I got the breakfast included option, which was nice. The staff in there were lovely. The facility itself is in much need of a facelift. The wallpaper, lighting, carpet, and fixtures are all very tired. There was lots of visible dust. I probably won’t go back there again. I think I’ll get a city center apartment next time. Whatever you do, DO NOT book a cozy double - which was what they called the dungeon room. Nothing cozy about it. The best part about the hotel is that the edinburgh airport bus literally stops right outside the front door.

Receptionist not very friendly or welcoming, gentleman behind the bar a bit too opinionated on his personal views. Rooms were clean and comfortable, breakfast cooked to order and had a good choice.