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Best Western Queens Hotel

Top rated by guests

Bar (on property)

Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Eco-friendly toiletries, hair dryer, towels

In-room safe, free WiFi, bed sheets

In-room safe, free WiFi, bed sheets

8.2Excellent

(601 Ratings)

"Bloody seagulls were that noisy it was funny. An outstanding hotel with a fantastic Scottish breakfast The staff are happy friendly and knowledgeable. Great stay. Thank you."

Charles

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(601 Ratings)

Hotel in Dundee

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Dundee with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities at Best Western Queens Hotel

Internet / Wifi

Laundry

TV

Free parking

Map of Dundee

city location on map

Nearby attractions

St Andrews Cathedral

The Scottish Deer Centre

McManus Art Gallery & Museum

Tay Forest Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(601 Ratings)

"Bloody seagulls were that noisy it was funny. An outstanding hotel with a fantastic Scottish breakfast The staff are happy friendly and knowledgeable. Great stay. Thank you."

Charles

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(601 Ratings)

Hotel in Dundee

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Dundee

city location on map

Nearby attractions

St Andrews Cathedral

The Scottish Deer Centre

McManus Art Gallery & Museum

Tay Forest Park

Available Rooms

About this hotel

Hotel in Dundee with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(601 Ratings)

4.0 / 10.0

Hotel is more traditional looking, lots of original fittings and woodwork. Staff attentive and food good! Room was clean and quiet!

3.0 / 10.0

Great parking available. Disappointed in food, the year before i could stay in hotel for a meal, as a lone traveller this was my preferred option, however they no longer serve meals in the eatery. Room information is oit of date as it promotes the eatery. Breakfast was supposed to be from menu, however was buffet with food uncovered and served in salad tins sitting on a hot plate. Staff were friendly and helpful.

1.0 / 10.0

Room was old and dirty. Bed divided into 2 sections 1 soft 1 hard. Noise outside my hotel doors was very very strong with each shot of emergency exit door. I was unable to sleep. Never ever return to this hotel. Avoid with all means. Sadly I paid for this nonsense £80...

8.0 / 10.0

Property was old and had character. It was also central which made everything so convenient. Breakfast would have been better if the bacon had not been thin, dry and like cardboard but apart from that it was fine and the staff were lovely, friendly and helpful, especially Kimberly on reception.

2.0 / 10.0

Hotel was looking tired in terms of decor. Had trouble sleeping in room 205 due to late night loud music from across the street. Cracked sink in bathroom. Juice Glasses at breakfast were still in a plastic compartment that looked like it came out of the dishwasher

8.0 / 10.0

Very comfortable stay

6.0 / 10.0

A bit of a tired property in need of some upgrades

5.0 / 10.0

Excellent service by Lucy at check in who sorted out something that could have spoiled our trip to Dundee. Lucy went out of her way to accommodate us land resolved everything to perfection. Thank you Lucy from two very grateful guests.

3.0 / 10.0

Hotel is clean

6.0 / 10.0

Tired dated property . Old fashioned decor . Lady on reception was lovely though . Doubtful we would stay here again . Thankfully only here for 1 night

10.0 / 10.0

Bloody seagulls were that noisy it was funny. An outstanding hotel with a fantastic Scottish breakfast The staff are happy friendly and knowledgeable. Great stay. Thank you.

8.0 / 10.0

Very close to Dundee Rep where we attended a play and DCA where we ate. Very well-positioned. Reception staff very accommodating. Everything clean and tidy. Good TV. WiFi a little inconsistent. Breakfast good.

6.0 / 10.0

This hotel has seen better days, dated carpets,

6.0 / 10.0

Hotel is very dated and in need of a refresh, the window didn’t close fully and was draughty which doesn’t matter in the summer but will be very different if it was cold outside! The bathroom looked very tired and the sink was cracked however the hotel is centrally located with it’s own car park and our room was a great size and very clean.

4.0 / 10.0

Staff and location were the best features of the hotel. The property seems understaffed overall, and in serious need of updating/repair. Wifi didn’t work with super complicated sign up process, rooms were very warm with no ventilation other than cracked windows and bathroom fan, bath tubs were very high off ground with no grab bars. I’m an able bodied, non-senior person but feared slipping and falling when getting in and out to shower. Great location, great staff, and great potential to be a gorgeous hotel.

2.0 / 10.0

Very dated hotel badly in need of decorating and modernising. Windows didn’t open in room so was very stuffy and king size bed was 2 single beds stuck together with no over mattress so basically single beds. Breakfast was ok but had ran out of sausages first thing which is very poor blamed on deliveries but could be easily rectified at a local shop so a poor excuse but not a fault of the staff on duty. Wouldn’t stay again

10.0 / 10.0

Room too small and no walkin shower but they moved us to a better one. Location was good for walking into the city and it had its own car parking área which was ideal.

6.0 / 10.0

FREE PARKING BUT ROOMS WERE OVERLY HOT

10.0 / 10.0

The Queens is a beautiful historic building. The rooms were very tidy and fitted with new reliable plumbing. I did not know anything about the location when I booked room, but I am glad that I had the opportunity to visit and learn a little about the history of Scotland through this unique location.

6.0 / 10.0

This old hotel maybe was beautiful many decades ago. Today its very tired.

10.0 / 10.0

.

8.0 / 10.0

Everything was clean and comfortable

4.0 / 10.0

This hotel used to be one of the very best in Dundee. Its such a shame to see how run down it has become. Needs renovation from top to bottom and training on customer services and standards for the staff.

5.0 / 10.0

We loved this hotel. It was so charming, loved the history, the high ceilings were delightful, as was the classic feel, accessible in all the ways-parking lot, lift. Loved the views of the city, breakfast was fantastic, AJ at the desk and Lorine in the restaurant were lovely. Only wished there were more friendly family restaurants in the immediate area.

10.0 / 10.0

Exceptionally kind staff (all Scots are exceptionally kind) it's true its an old building. Floor slopes a bit here and there. Do ask for the quiet side of the building if bands are playing next soor

8.0 / 10.0

Friendly staff and great central location

8.0 / 10.0

I received a WhatsApp message from, purporting to be from the hotel, asking for card details. I did phone the hotel to check if this was real, but no one got back to me so I presume it was spam. Communication I had from Expedia was that checkin was 1400, but it's actually 1500, so expect a snippy response from the front desk staff if you turn up 'early'. Room was clean and quiet and breakfast was decent. Very good location.

2.0 / 10.0

The place really needs updated. My room in particular was outdated, the mattress was non existent and extremely uncomfortable, there was a gap at the bottom of the door so you could hear absolutely everything. It also caused light to shine through so had to use my pillows to try block the light and dull the sound.

3.0 / 10.0

Check in was easy and quick, there was lots of parking available, and the stay was fairly inexpensive. The hotel itself is quite dated and there was a bit of a musty smell. The smoke alarms are very sensitive and there are signs in the bathrooms to keep the doors closed so that steam doesn’t set off the alarms. Unfortunately a fire alarm went off at 3AM.

5.0 / 10.0

booked into this older style hotel . Amazing staircase takes you to the bedrooms. We were fortunate to book a room with a double aspect view over the river Tay. The bonus waas the weather was good

2.0 / 10.0

We had booked this hotel as a mother daughter visit as it is half way between our locations and thought it was ideal for the location, we soon became very disappointed on arrival to our room there was poo in our toilet and the flusher didnt work and basically came off in our hands, i had to visit the reception twice to try and get someone to fix it, which they finally did, the room was full of the tiny little white moths and they said they couldnt move us as they had no other rooms available, we had 3 pillows (if you could call them that) between 2 and we asked if we could have another pillow and reception just said they could find one as the hotel was full, we decided to eat breakfast on the last day and there was hardly any cooked breakfast there and what was there was dry especially the eggs, we had to chase our tea up too, they eventually bought out fresh stuff but by then it was too late, they only had 2 slices of bread for making toast, the cups for tea where stained and dirty and one had lipstick on it. Overall it was a very disappointing stay and the rooms need much work done as very tired and dated and the TV didnt work either, the only 1 good thing about the room was the shower was hot and powerful. Will not be staying again

8.0 / 10.0

Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.

4.0 / 10.0

Needed hotel close to hospital and this was very near. Room fine but a bit dated

3.0 / 10.0

Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle Basic items missing (no iron and tv remote) Hotel could do with a paintjob was a bit dated Staff were pleasant and very helpful regarding missing items

3.0 / 10.0

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.

4.0 / 10.0

Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money

8.0 / 10.0

Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out

5.0 / 10.0

It was all good, especially the staff who were as nice as could be.

6.0 / 10.0

.

5.0 / 10.0

Nice hotel. Quite grand in an understated way. Very good breakfast - Arbroath smokies be poached eggs, which I thought was pretty classy. Apparently winston churchill stayed here loads. Would be good if the hotel had a little info in the plaque explaining why he spent so much time in Dundee. The fella seemed to get about, but the interesting to know what he was up to regardless

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