Hotel Bären

large and clean apartment. nice breakfast. easy parking

rooms are very basic

I liked the room, clenliness, etc. Staff behavious was also very good

The location is excellent, a short free bus ride from outside of the hotel to the centre of Luzern taking only 15 minutes. The staff were excellent, with such a warm welcome and a great breakfast. The apartment was spacious, clean and tidy. There's a great supermarket close by for provisions

Whilst spacious, clean and tidy the apartment lacked some essentials, particularly in the kitchen area, which are easy to put right. It needs a kettle (quite basic - you can't make tea with a coffee machine!) and a microwave. One bedroom is very spacious, the other much smaller especially with a double bed in it. The smaller room didn't have sockets at the bedside, with no bedside lights (only the bright ceiling light) or bedside tables (only a small high shelf either side). It didn't have a wardrobe nor any hooks, so nowhere to hang clothes. Little space to put a suitcase. The bedrooms need mirrors. The bathroom needs a key or other lock and as the shower is in the bath a bathmat should be provided....it was very slippery when wet as expected. Overall a good place but with a little thought it could be even better (and would need to be if it was to be used for more than a few days).

Like the staff behaviour , who attempted communication despite they were german speaking and didnot understand english. Due to the Language issue , it was difficult to even ask for more from the staff. Overall Liked the place and staff was polite

Breakfast could have some more options. In room Microwave for people who want to warm food and eat. More lights in the room. It was a bit dark.