Loch Ness Guest House

Convenience. Very clean and the manager Cathy was exceptional.

Inflexible

Somewhat disappointing. No one was there to check us in of inquire about our needs. Kind of eerie to stay at a hotel and not see anybody else (employees or guests) during our stay. Plus there was no Highland Cattle plush in our room as their web-site pictures suggest. Otherwise, a comfortable room that was clean and well-maintained.

Very easy to find a key. Clean and quiet place.

Loved our stay at a great location and property. Check in via email went smoothly. Continental breakfast was more than adequate for our day’s journey.

Room didn’t quite match the expectation from the hotel listing. Very small room and small bed. Wished I had booked a better hotel for our stay in Loch Ness. Price wasn’t worth the stay. The walls are very thin. They did try to make the most out of the small space but I still felt mislead.You will not get a free stuffed cow

Nice clean place...bed not as comfy but still a good night sleep

Pillows and beds were awful.

Everything about this property was great with 2 exceptions. If you are looking for a comfortable bed after a long day of travel/sightseeing, this would not be the place. I am not a picky person but our bed was hard as a rock and I woke up with an aching shoulder and back. The hotel itself is beautiful and in a great location but this establishment would do well to get some new mattresses if anything, for the comfort of their tired guests. The second issue was the parking. They have a parking lot, yes but after arriving late one evening, we were forced to park in a handicap spot because there was nothing else available. Shower pressure is fantastic and the backyard view of the mountains is beautiful.

Pros: sheets and towels were clean. instructions for getting checked in /out were easy to follow, and common area appeared comfortable. Cons: bathroom sink had toothpaste in the basin, shower floor had hair on it, floors were dirty with debris and corners of floor had lots of dirt and dust gathered there, walls had stains and scuffs in the paint, bed was hard, wobbly, and loud when you sat down. Some of the lamps didn’t work (had to move a different lamp to the bedside table. Walls are paper thin and I could hear the neighbor upstairs snoring all night. Parking was horrible (lot way too small). Breakfast offerings very basic.

The Lock Ness Guest House check-in was “contact free,” with us given a code to get in the front door, and then once in picking up our key for the room assigned. However we arrived early, and wanted to store our luggage somewhere other than the car, as we were going somewhere else until actual check-in. We then had a very positive interaction with one of the staff, who came out to greet us, and agreed to let us leave our bags there in the common area, inside the locked/coded door. This gave us a sense of security and comfort. While they did not have an accessible room, they did place us on the first floor, and with a room that gave us enough room to move around in, including a comfortably sized bathroom that worked well enough for our needs (some mobility issues, using either a cane or a walker, depending on the circumstances). While the halls going to/from the common area had a couple of tight turns, with doors, they were flat enough, and opened easily enough, to not be an issue. The common room itself, where the guests had breakfast, was generously open and easy to move around in. Our room was solid, basic comfort, which was all we needed. While there was enough parking for all the guests, the designated handicapped parking space was on patch of river rocks, which made actually walking on difficult. While I would NOT recommend the Loch Ness Guest House to any one requiring a wheelchair, it did work well enough for us with a walker/cane.

Loved the view of 5he bay and the mountains. The hostess was very accommodating.

Safe, walkable to Ft. Augustus Didn't like not having reception.

A good self serviced apartment in great location

Property was lovely but the bed is very hard. Needs a new mattress or a Mattress Topper. It’s a very small room but was okay just for 1 night. Wouldn’t recommend any longer. Very noisy when other guests are going to and from there rooms. Expedia said there is a lift. No lift stairs only to get up top.

We had a cosy 1 night stay at The Loch Ness Guest House. Our room was comfortable, it’s close to local restaurants and amenities and a complimentary continental breakfast was provided. Thanks for a lovely stay!

Lovely relaxing area pleasant rooms good sleep it a keep it secret

Extremely clean and well organized We did not receive an email regarding check in procedures, but the phone number provided at the front door connected us to someone who immediately informed us of all the details we needed. Really liked the self serve continental breakfast but would have appreciated some fresh fruit. Would definitely stay here again

I was very concerned about the lack of communication. We had a lot of difficulty registering and getting in touch with anyone! Stressful!!

Wonderful stay

Nice

I didn’t have anything to dislike. Great experience, staff, facility, breakfast & location!! I’ll come back for sure.

Hot shower, warm and cozy place and generous breakfast made our day.

Overall very good experience and would recommend. Lovely large premises, warm rooms ensuite and complimentary continental breakfast, which was appreciated. Check in and out times were not as advertised on hotels.com. We marked low in cleanliness as the bathroom blind was moldy and we couldn't get the window to stay open in bathroom resulting in getting whacked with moldy blind repeatedly. Would still recommend overall.

No contact with owner. Poor breakfast

Great spot for Fort Augustus. Walking distance to centre , lock and more importantly the Boathouse.

Had a brilliant stay, really lovely hotel and our room was great (although bed for me was a bit too hard). Cereal, porridge and yoghurts were provided daily in our room which was good!

Hotel was great, room clean and certainly adequate for what I needed. The lounge was comfortable and nicely decorated. Bathroom compact put had a great shower!

Comfortable all self check in & left key in box. Room was spacious. No fan or window in bathroom & became a very wet room after showering. Overall nice accommodation.

Simple, covid sensitive check in. Everything needed contained in an email in the day. Room (5) was smallish but functional for an overnight stay. The supply of complimentary in room cereal, muffins, yoghurt and plentiful tea, coffee and milk was most welcome. Only downside is a small telly that has no hdmi input, so not able to use firestick. Hotel is a two minute stroll to the village and loch entrance.

Very comfortable with breakfast left in 5he room

We arrived at a full car park and no one at reception to help. Every room was equipped with a mini fridge which had a very noisy fan. Considering they had a communal water filter, a communal fridge would have been more suited.