Hôtel Arc Paris Porte d’Orléans

M'y two nights were paid. I decided to not spend the 2nd Night for personal reasons. I asked the receptionist If it is possible to keep m'y affairs until I finish my conference. When I came back at 5 PM. I found out that my affairs were moved out from the room even though I havent done my check out! I could have paid extra tax fees since I exceeded the permitted hour (non) but I was not informed about that!! Information was not clear and precise. I found it very unprofessional especially that a hotel employée was insisting that I was given the right information.

We were woken up at 03.30am in the morning to find a mouse sitting on the table eating my wifes cake. Also the drains were blocked ans when showering you were stood in inches of water. When staff were notified they asked how big the mouse was as if that had any relevance to the fact it was sat in my room. Really unhappy because this was on last night and how do I know it hadn't been there all three nights eating away at our snacks.

Very nice staff from the reception. Bad clean on the room and comun areas (mats on the common areas, room curtains, windows gutters). Bad hotel cleaness entrance.

good location, close to metro

The hotel was undergoing renovations, which had not been announced in advance. The stairwells were old and also needed renovation. The hotel room was clean and cleaned daily.

Hotel staff are friendly. They kindly kept my luggage for free until the evening. The room was small, but clean and comfortable. The difficult thing is that the elevator is located in the middle of the stairs, so it is very difficult to carry heavy luggage up and down the stairs.

It was good

No airconditioning. Unfriendly staff. Small room.

The background for the stay: We had to stay in Paris for the night between 28/05/2022 and 29/05/2022. We were shocked to see how difficult it was to find a hotel in Paris and how expensive they were. (Later we found out that the reason was the Champions League final between Real Madrid and Liverpool.) Therefore we ended up in an area fairly far away from Central Paris. Having read some of the negative reviews, the hotel was a positive surprise. The people at the reception were friendly, one of them helped me with my luggage when we checked out. That is the kind of service you often do not get in more high end hotels. The room was small and basic but was spotlessly clean. It also had double-glazing which kept any noise from the street away. The bathroom had bath. It was not a full size one but still nice. There were 2 soaps and 2 shampoos in the bathroom. The towels were fluffy. There was a balcony - big enough to stick your toes out! The negatives were: The walls were paper thin. Luckily we did not have any noisy neighbours and slept well. There are lots of steps: The lift is situated between the floors, so you have 9 steps to your room. You also have 7 steps to get to the reception from the street , 11 steps from the reception to the lift. Services close by: A Carrefour was 1 minute away, a boulangerie 2 minutes away, we had dinner at the Italian restaurant Il Segreto 5 minutes away, which had very good food. A surprisingly good budget hotel.

Nice hotel close to metro line 4 station.

Liked the location, 2 blocks to metro, easy highway access. Didn t liek the steps necessary to access the lobby and more steps to elevator. Overall, great price and clean and quiet. Did not use breakfast, but it looked pretty sparce.

Fort acceuillant

Isolation 0

The staff were very friendly, welcoming and helped us out whenever we needed. Any problems we had the staff helped sort it out. The rooms were great. Neat and tidy and had everything we needed.

I’m happy to stay at this hotel. It’s a bit old, but it’s clean. I stayed there for 1 week, they arranged a spacious room for me. For the breakfast, it’s basic but good. The staffs refilled the breads & food promptly. All the staffs were very helpful & friendly. I had a good time there! Thank you!

Very very thin walls. Do not recommend as you hear absolutely every sound imaginable.

I had to wait 40 min. To check in.

Friendly and helpful staff. Comfortable rooms. Good location.

Night staff reception helpful. Location was good. Check in reception unfriendly, uncaring, did not feel welcome. Very poor customer service. Dirty soiled mattress cover on bed. Very disappointing on first night to discover no fitted sheet on bed. Bed improperly made.

The hotel room was in extremely poor condition and dirty, the rooms had no air conditioning and where unbearable to sleep in at night. This hotel is in need of a major overhaul. We departed the hotel before are agreed time and found somewhere else for a few more Euros, I'm will be seeking a full refund Avoid at all costs

Booked 3 nights in a twin room for me and my daughter. The size of the room was surprisingly small and the bathroom could have done with an update. Pillows weren't the best and there was a quilt on the bed in 28 degree heat with no air con. Breakfast was continental which did the job. Location of the hotel was a 15 minute metro ride from the centre (Notre Dame area) on the M4 Montourage line.

Pros: Very near to the M4 montourage (400m) and Port de ORleans (800m)metro COns: The strength of Wifi is very weak, unable to get it sometimes if you are on the bed.

Actually nothing. I'm a bit disappointed because in the picture it's quite big room but reality it's really small room not so comfortable. Because we can hear the neighbour really busy open the lock key and close the door and repeat . Sounds like they will enter our room.

Actually nothing, I'm a bit disappointed because in the picture the room quite big but in reality it's really small. And me and my friend couldn't slept coz the neighbour really noisy. We can very clear everytime they open or closed the door. Sounds like they will enter our room.

Check in was fast, but we paid for a non-smoking room that still smelled a bit smokey. The room was small, The pillows and bed could have been better, but it just what we needed for the night. Convenient location for us, but the breakfast seemed over priced for what is offered.

Shabby rooms, shower broken, water logging in the bath tub, poor quality breakfast

Wonderful Breakfast - would highly recommend adding it to your stay.

It was a nice stay and staff was friendly. Room slightly cramped but good price.

Misleading room photos, rooms are very small, it should be single rooms not double rooms. breakfast not worth the money, had to pay extra €40 just for parking. "Stay away from this House" it's not a hotel

Great hotel with a good breakfast!

Staff were nice, house keeping is good! however, the room was too small and the beds were horrible. I came out with backache! May be it's good to stay for 1-2 days, not for weeks! But it's okay for the cheap price of the hotel.