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Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Top rated by guests

Seasonal outdoor pool, pool umbrellas, sun loungers

Minibar, in-room safe, individually furnished, desk

Shower, free toiletries, hair dryer, bathrobes

Minibar, in-room safe, individually furnished, desk

Shower, free toiletries, hair dryer, bathrobes

9.4Outstanding

(97 Ratings)

"Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location. "

Shannon

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(97 Ratings)

Hotel in Riva del Garda

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Adults-only hotel with free breakfast and a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Limited housekeeping is available.
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Riva del Garda

city location on map

Nearby attractions

Gardaland Resort

Piazza delle Erbe

Parco dell'Adamello

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.4Outstanding

(97 Ratings)

"Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location. "

Shannon

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(97 Ratings)

Hotel in Riva del Garda

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Riva del Garda

city location on map

Nearby attractions

Gardaland Resort

Piazza delle Erbe

Parco dell'Adamello

Available Rooms

About this hotel

Adults-only hotel with free breakfast and a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Limited housekeeping is available.
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.4 / 10.0

Outstanding(97 Ratings)

10.0 / 10.0

Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location.

8.0 / 10.0

Cons: the dinner was so bad I had to take away a star. It was $40pp for a tasting menu, and I couldn’t believe how bad the food was. It was like the blandest microwaveable meal I’d ever tasted. We ate dinner offsite the rest of our trip. For breakfast, I watched them fill the water dispenser from the tap. Then when I tried to order tap water later on they told me that wasn’t allowed and I had to buy water bottles. That feels very wasteful to me when it’s apparent the water is fine since they serve it to guests. Pros: the view from the rooftop was fantastic, rooms have AC and were clean. Great breakfast selection. Lunch was pretty good. The drinks were okay but pricier for the area.

5.0 / 10.0

Very nice hotel with very good food

5.0 / 10.0

Very nice place. Good food. Clean new rooms.

10.0 / 10.0

The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back!

10.0 / 10.0

We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained.

10.0 / 10.0

Stunning hotel with amazing staff! Great service!

10.0 / 10.0

Lovely breakfast, friendly staff, nice rooftop pool, nightly entertainment

2.0 / 10.0

Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.

6.0 / 10.0

Terribly stained carpets & walls. This hotel needs serious maintenance

10.0 / 10.0

The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.

10.0 / 10.0

Beautiful

4.0 / 10.0

The people were very nice. Mr. Tonnelli was exceptionally helpful. The hotel amenities were marvelous. The hotel was new and in the newer part of town. Depends on what you like as to whether that is good or bad. Close to the beach. But a good walk to the ferry and the historical part of town. Overall a very good experience.

10.0 / 10.0

This hotel was very modern with good facilities. The breakfast choice was good and their rolling toaster was fast (most are v.slow). It has a happy hour for drinks on the roof terrace plus night time entertainment. It's about a 1km (10-15 min) walk into the main centre of Riva.

10.0 / 10.0

Large rooms and bathrooms, nice balcony, good view from the pool area on the roof where there is cafe and breakfast is served. Has its parking. Walking distance to town

10.0 / 10.0

Have just had the most fantastic time. Fabulous hotel and the staff were very helpful (especially Paulo ). Loved the sky bar at night especially the Kristal Collins cocktail and the very romanic Friday night dinner on the roof terrace. Really couldn't fault the hotel. The location was great just a 10 min walk into Riva or the hotel kindly have the service of a minibus. Would recommend this hotel and this region of the lake.

10.0 / 10.0

The hotel staff were all very friendly and helped to make our stay extra special. The quality of the food served in the hotel dining room is particularly impressive. There was some very good live entertainment in the sky pool bar area.

10.0 / 10.0

Lovely room, looks exactly like the photographs. Excellent staff and lots of different options for breakfast. I will stay at this hotel the next time I visit Lake Garda.

5.0 / 10.0

Very friendly hotel. Great roof top pool and bar. Good location with amazing views.

8.0 / 10.0

good to stay.. nice clean good service.. no hair cream:(

2.5 / 10.0

We visits as part of a European tour to celebrate my wifes birthday - nothing more to say other than an absolutely fantastic hotel in a wonderful resort.

5.0 / 10.0

We visits as part of a European tour to celebrate my wife's birthday - nothing more to say other than an absolutely fantastic hotel in a wonderful resort.

3.0 / 10.0

The hotel was definitely one of the better ones in Riva del Garda. It looked newer and bigger than the rest. As in most of Europe during the summer the hotel is overpriced for what it offers. The breakfast was included but very poor, the corridors had an old carpet and no a/c (like in most of Europe). We arrived at night and nobody helped us with our luggage to our room. Also, when we plugged in something to an outlet in the room the power went out so we had to go downstairs and get someone to help us out. They were able to fix the problem. They did give us a free upgrade to a room on the fifth floor which was nice as we were celebrating our honeymoon. The room was big that was definitely a plus. They also had a plate of mediocre fruit and prosecco as compliments for our honeymoon. The hotel does not have a view of the lake, from the terrace you can see the lake but it's a limited view.

10.0 / 10.0

The Hotel met our expectations & more! We were greeted by friendly staff, our room was lovely & the Terrace was amazing! Loved the music nights, the bar staff Michaelangelo was fab, as was Jessica & Marcos in the restaurant, attentive & welcoming on each morning & evening & couldn't have asked more of them, also the chefs meals were perfect...infact we will have to fast before we come again (which we are intending on doing so) as the food was delicious, and well presented! I couldn't rate this highly enough, they really treated us so well, asI can see with many others! The aircon leaked one night, but was fixed instantly & that is a measure of good customer service as thing's always will go wrong it'show it's dealt with! I thank all staff & the owners & propriotersshould be very prpud of each staff member, even the cleaners were very welcoming when we saw them! It was our honeymoon & after our dissapointing night in Venice (due to poor service, hotel was 4* but their staff was not, which was extremely dissapointing) thank god we had choosen well with Kristal & to all those ppl who left good reviews! X

2.5 / 10.0

Me and my wife had a lovely stay at Hotel Kristal Palas for two nights.Service was exellent, cleanliness very good and location of the Hotel is good.The staff was good.

5.0 / 10.0

Me and my wife had a lovely stay at Hotel Kristal Palas for two nights. Service was exellent, cleanliness very good and location of the Hotel is good. The staff was good.

4.0 / 10.0

Very nice place enjoyed the stay

5.0 / 10.0

Fabulous hotel, very helpful staff. My only reservation was the noise levels, walls would appear to be very thin. That said I would definitely return.

5.0 / 10.0

The only complaint I would make about this facility is that the pictures are a little misleading. They show the view from the roof top pool and imply that you are on Lake Garda. You are not, though the lake is walking distance from the hotel. The hotel is very modern and well equipped. The staff is excellent and the breakfast is impressive. Riva de Garda is at the most norther point of Lake Garda and has massive granite cliffs all around it. It has a walker's town and feels very happy and prosperous.

2.5 / 10.0

The only complaint I would make about this facility is that the pictures are a little misleading. They show the view from the roof top pool and imply that you are on Lake Garda. You are not, though the lake is walking distance from the hotel. The hotel is very modern and well equipped. The staff is excellent and the breakfast is impressive. Riva de Garda is at the most norther point of Lake Garda and has massive granite cliffs all around it. It has a walkers town and feels very happy and prosperous.

5.0 / 10.0

Arrived early at the hotel but staff were very helpful and checked to see if our room was ready and also gave us a free upgrade. Rooftop pool was lovely and a really pleasant place to have breakfast.

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