Holiday Inn Leamington Spa - Warwick by IHG

Arrival and check in was swift an friendly, Charlie is a credit to the hotel, he dealt with a few difficult people who basically were complaining like this place was the ritz when in reality it’s a holiday inn. Yes there’s standards to be met but seriously they were complaining nothing. Charlie was very professional and handled things amazingly , I’ve been in the hotel and hospitality business for over 16 years at the highest level and Charlie for where he is and what he does is a real credit to such a business. Now the hotel itself rooms are pretty basic, need a bit of cosmetic tlc and definitly new mattresses as they were uncomfortable. The bar and restaurant are was tidy but some of the tables were marked and needed replacing or a proper clean. Some of the furniture is stained so need replacing, a massive clean or more care and attention. The menus were of good choice and reasonable prices or what you’d expect in today’s economy. The menus though again, stained and need replacing as stuck together and marked with debris or water stained. Although we never ordered off the menu we did have breakfast and a good one it was. For the price that’s paid and the variety in offer it really was a treat. As you’d expect buffet style but all food was hot, looked good and even choice of smoked and normal bacon which is a real nice touch and I’ve not seen that anywhere. Pastry’s, cakes, even bacon and cheese turnovers. In all I would stay again and hope for the few changes.

Good for price plus could take my dog. Can also take dog down to breakfast. Friendly staff

Everything

Too many dogs in the resturant.. even on the lead they were sniffing towards to the buffet and were pretty close

Very good breakfast selection. Just realised that I missed the suitcase stand because it was tucked away in the hanging cupboard. Your excellent staff deserve some extra help because they have too much on their plates. The place is understaffed. Good value for money.

We only stayed for 1 night, hotel was very quiet before Christmas. Staff were friendly, a little slow at the bar area. I think short staffed so lucky it was quiet. Clean room, breakfast and service was good. Lots of choice and nothing too much trouble.

First hotel I’ve ever been to with a choice of smoked and unsmoked bacon for breakfast, great spread and the family room had 2 large beds rather than a sofa bed.

Staff all friendly & helpful. Comfortable bed and room.